All Trips & Tours

What travelers are saying

"We booked an Emerald Waterways river cruise a year ago and paid in full to get a discount. A river cruise was on our bucket list and our travel agent raved on and on about Emerald Waterways. Fast forward to 2020 and the pandemic hit the world hard. We fully expected the cruise to be cancelled and just yesterday it was. I knew that per the terms and conditions that if Emerald cancelled the cruise we were to be offered an alternate sailing date or a FULL refund. BUT, the letter I received said they were "suspending" (not cancelling) all sailings and if I didn't want the future cruise credit I could cancel under their standard terms and conditions. If I cancelled then I would lose a $1,000 deposit! This is a bad faith offer in my opinion. I am so upset with the way this was handled. I understand we are all suffering from the pandemic but Emerald Waterways needs to step up and do the right thing. Rest assured I will not be a future customer of Emerald Waterways."

What travelers are saying

"A year ago my family and myself took a sailing trip to the Greek Islands. We hired a skipper named Reinhard Fallbacher (Ray) for the trip based on a recommendation from a respected and dear friend but also based on his reputation and experience as an Edelweiss Tours team member. Regretfully, although the trip itself was very good and under the most friendly and cordial environments, this man was not accountable for the cash advances we made for the trip. Firstly, he never gave us an account (of any kind) of the trip’s expenses in terms of our deposit, as agreed upon. Secondly, he never returned the money that we were owed from our deposit (upwards of 1,500-2,000 euros). Thirdly, and perhaps worse of all, despite our many friendly and amicable attempts of sorting this matter out through email, WhatsApp texts and even phone calls, Ray has avoided for more than a year. I sincerely wish I wouldn’t have to involve Edelweiss Tours in this situation but I thought, both the company and fellow adventure seekers like myself, should be aware of this person’s behavior. I believe the tourism industry is based on trust and reputation and I felt compelled to convey this situation to others. Despite me and my family being extremely friendly, this man betrayed our trust and our friendship. Rodrigo Gonzalez Mexico City"

What travelers are saying

"I recommend this tour to everyone without exception. I am an experienced traveler, made sea cruises on huge liners, as well as river cruises around the world. A cruise along the Danube stands out from the crowd with the extraordinary beauty of landscapes, tranquility and grandeur. Days spent on board were filled with care and comfort. Food and service were excellent! All dietary requirements are met, lactose free food is provided upon request - very important for my family. The weak point of the cruise is the limited time in some ports - would be great to spend at least 5-6h. The ship itself is clean and comfortable, the cabin is being cleaned 2 times a day - morning and evening. What I personally liked is the possibility to join city tours as it was our first time on the Danube and we wanted to learn as much as we could. It is better to choose tours you'd like to join before the cruise - to secure a place within a group. It was a wonderful experience for my family. You are sure to enjoy this route for your vacation."

What travelers are saying

"I recommend this tour to everyone without exception. I am an experienced traveler, made sea cruises on huge liners, as well as river cruises around the world. A cruise along the Danube stands out from the crowd with the extraordinary beauty of landscapes, tranquility and grandeur. Days spent on board were filled with care and comfort. Food and service were excellent! All dietary requirements are met, lactose free food is provided upon request - very important for my family. The weak point of the cruise is the limited time in some ports - would be great to spend at least 5-6h. The ship itself is clean and comfortable, the cabin is being cleaned 2 times a day - morning and evening. What I personally liked is the possibility to join city tours as it was our first time on the Danube and we wanted to learn as much as we could. It is better to choose tours you'd like to join before the cruise - to secure a place within a group. It was a wonderful experience for my family. You are sure to enjoy this route for your vacation."

What travelers are saying

"I recommend this tour to everyone without exception. I am an experienced traveler, made sea cruises on huge liners, as well as river cruises around the world. A cruise along the Danube stands out from the crowd with the extraordinary beauty of landscapes, tranquility and grandeur. Days spent on board were filled with care and comfort. Food and service were excellent! All dietary requirements are met, lactose free food is provided upon request - very important for my family. The weak point of the cruise is the limited time in some ports - would be great to spend at least 5-6h. The ship itself is clean and comfortable, the cabin is being cleaned 2 times a day - morning and evening. What I personally liked is the possibility to join city tours as it was our first time on the Danube and we wanted to learn as much as we could. It is better to choose tours you'd like to join before the cruise - to secure a place within a group. It was a wonderful experience for my family. You are sure to enjoy this route for your vacation."

What travelers are saying

"As first time travellers we were completely put at ease by booking with Euroventure. We chose to do the 3 week 'Whole Hog' where we visited 10 cities, and all of our queries were answered by Euroventure before the trip and during the trip both quickly and efficiently. The fact that a travel pack was sent to us made the trip more enjoyable and less stressful as everything was sorted before we left - we had the most amazing time!! I would highly recommend Interrailing Europe and booking through Euroventure as a stress free way of enjoying an incredible journey!!"

What travelers are saying

"We booked an Emerald Waterways river cruise a year ago and paid in full to get a discount. A river cruise was on our bucket list and our travel agent raved on and on about Emerald Waterways. Fast forward to 2020 and the pandemic hit the world hard. We fully expected the cruise to be cancelled and just yesterday it was. I knew that per the terms and conditions that if Emerald cancelled the cruise we were to be offered an alternate sailing date or a FULL refund. BUT, the letter I received said they were "suspending" (not cancelling) all sailings and if I didn't want the future cruise credit I could cancel under their standard terms and conditions. If I cancelled then I would lose a $1,000 deposit! This is a bad faith offer in my opinion. I am so upset with the way this was handled. I understand we are all suffering from the pandemic but Emerald Waterways needs to step up and do the right thing. Rest assured I will not be a future customer of Emerald Waterways."

What travelers are saying

"We booked in February via TripMasters for a trip to Italy in June. Everything was confirmed in February, after our payment. However, in May, right before our trip, we were told that our hotel in Venice had become unavailable. This is from the email sent by TripMasters : "We were just informed that Sant`Antonin Hotel will not be able to honor our reservation that is why our vendor is offering the following alternative properties that is a free upgrade to 4 stars Hotel: 1st Option: Novotel Venezia Mestre Castellana - Upgrade to 4**** Via Alfredo Ceccherini 21, Mestre, VE, 30174, ITA Room type: Family Room, 1 Double Bed with Sofa bed Bedding type: 1 Double Bed and 1 Double Sofa Bed 2nd Option: Hotel Mercure Venezia Marghera - Upgrade to 4**** Via Malamocco 14, Mestre, VE, 30175, ITA Room type: Starndar, Multiple Beds 2 Twin Beds and 1 Double Sofa Bed Note that these rooms are not booked yet. We need your approval. Please let us know if you accept, or if you need further information do not hesitate to contact us." Neither hotel has the traditional style we were looking for, so we declined and scrambled to find among the much more limited inventory than when we booked our trip in February an acceptable alternative. It's only until we finished our trip and got to know the area better did we realize how far away the two alternative options TripMasters are from Venice (>1 hour each way to Venice via public transportation) and how much cheaper they are compared with our original choice (right in the center of Venice and has stellar reviews). We just felt lucky that we didn't take the bait and fell into their trap. Otherwise, our trip would have been ruined. It's quite blatant when they had the gut to mention this in their email: "a free upgrade to 4 stars Hotel" without disclosing the much different location of the two alternatives. We dislike being treated so dishonestly and will never use them again."