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What travelers are saying

"The booking process for my forthcoming trip to Peru on the Salkantay trek in November went very smoothly"

What travelers are saying

"Just wanted to take this opportunity to thank you and your team for a fantastic holiday in Argentina! We loved the country and the people. The highlights for us was Iguazu Falls, the wine tour & the little hotel in Mendoza and the Glacier trekking. The Glacier was amazing!!! All flights were on time and your guides were always there to meet and great. Please pass on a special thank you to Carla who looked after us in BA and kept in touch all through our travels. Thanks again to Lujan, who did a fantastic job putting it all together and we will recommend you and your company to all our friends & family."

What travelers are saying

"Michelle Middleton is an asset to the customer care team. Easy and honest communication throughout!"

What travelers are saying

"Our trip started off with a lunch at Maya Gardens. We went to see the poultry in their pens while waiting for lunch, thinking it was a petting zoo. The poor birds did not have water or any indication that they ever had water. One of the turkeys was lying on it's side looking very sick. No one would give them water when I asked them to. The lunch was so awful I did not eat meat for the rest of the trip. I sent a video to Angela Bailey telling her this is not what we want to see when on a conservation trip and she acted like I was lying. Our guides were lazy and not caring about us. They took us to overpriced markets to get fleeced by the sellers there. At the anti-poaching farm tour, we had to walk over a bridge with wires on it, to keep wildlife in. One of our travelers, who was 65 years old, tripped over it and had to go to the hospital. No one warned her about the wires. Then, trying to get off the safari trucks, she was so very very sore and no guides helped her to get out of the truck. Completely appalling. The guides had very poor communication skills that worked for Discover Corps. I was forced to get vaccinated while in Kenya, because the laws changed while we were there. I asked if I could try to get out of the airport first and if I could not then get the vaccine. Discover Corps said "If you choose to do that, you are on your own". The conditions of medical in Kenya is not like the US and it was awful. The airport didn't even ask me for my vaccine card on the way out. DC could have worked with me on trying this first before forcing me to get this vaccine in a poor 3rd world country. Also, my vaccine card had the wrong date of birth and my name did not match what is on my passport. The doctor tried to get me to tip the nurse giving me the vaccine. The guides dropped us off curbside at the airport and left us there to navigate. I will NEVER use this company again. They did not have my back on anything that happened and Angela Bailey never contacted me to follow up about my experience after this trip was over."

What travelers are saying

"Dimitris was everything we could have looked for in a travel agent. Following the parameters we laid out for him, he provided us with the absolute best options for our travels. He was both honest and patient with us, and made sure we took as much time as we needed to finalize a trip that felt right for our group. Dimitris informed us on everything that was going on throughout our booking and travel process, so there were no surprises along the way. He answered every question we had and made sure we were prepared when we arrived in Athens. Andreas went above and beyond in his role as our skipper for the week. He was patient and thoughtful with our group, and put so much effort into making sure we had the best trip possible. We felt very safe and protected throughout all of our travels, and were taken to some of the most incredible place – places that weren’t even on our initial itinerary. Andreas’ expertise in his craft and his companionate demeanor are the reasons our trip was as fantastic as it was. He exceeded all of our expectations and genuinely made this trip one of the best of our lives. Thank you, Dimitris and Andreas, for giving us a week we will never forget! We can honestly say we would not have had the same experience if it wasn't for all of your help and consideration."

What travelers are saying

"The service provided by Ms. Christina Zhao is excellent, efficient and straight to the point."

What travelers are saying

"Paid $5000 for trip, smarTours closed and has our money. No contact info, website is gone, social media is gone, CEO, Joe Robinson is ghosting everyone."

What travelers are saying

"BUYER BEWARE!!! This company has a policy that if THEY cancel your trip…THEY get to keep your money and you get a credit the company. They cancelled my first trip..found out the hard way about their policy. Booked a trip…then had left over money so booked another…which they cancelled…again. Surprisingly…this time they offered a refund, but only gave me back the money I had put down…not what was left of “my credit”. So now I am forced to do business with a company I no longer wish to, that picks and chooses when to follow their own policy!! There are plenty of other travel agencies with similar tours…don’t give these guys your hard earned money for them to keep."