All Trips & Tours

What travelers are saying

"When I signed up for the Wonders of Costa Rica at a slower pace. The hotel listed in the itinerary for day 8&9 was a 4 star hotel on the beach called the Punta Leona. I'm not sure when but Road Scholar changed the Punta Leona hotel for the 3 star Villa Lapis Jungle hotel. I was shocked when we drove up to this dump. Others in the group wanted to leave and find another hotel. I had black bugs under that shower mat and the shower did not drain, Spiders on the wall and roaches coming out of the cracked in the bathroom. The bed was a thin mattress on a board and was hard as a rock. The food they put out was covered with a wrap but 15 minutes after the plastic wrap was removed it was covered with fruit flies. I passed on the open food bowls. The walls were real thin and the neighbors were real noisy until 11:30 pm. Others in the group complained about the late night noise, spiders and toilet seat being broken. I'm not sure where this place gets 3 stars. After I saw the roaches, I give it a 1 star. Road Scholar put us up in beautiful hotels and then they take us here. You can do better than this Road Scholar. The end the story, Road Scholar customer service called me about my concern and said they have never used the Punta Leona, (I sent her my itinerary that said PUNTA LEONA). She also said they haven't had any complaints about this Villa Lapis dump. After her call, I'm not sure if I'll ever travel with Road Scholar again. Enough said...."

What travelers are saying

"Paid $5000 for trip, smarTours closed and has our money. No contact info, website is gone, social media is gone, CEO, Joe Robinson is ghosting everyone."

What travelers are saying

"It's taken a while to get around to writing this review. Last march 2024 I had the most amazing Antarctic expedition with Chimu. Everything was so professional, from the staff to the ship, food and equipment. Thank you Chimu for a trip of a lifetime."

What travelers are saying

"Our 8th OU tour was to Switzerland. We visited many sites in Switzerland, Austria and also a quick stop in Germany. O.U. takes all the stress away by using outstanding Tour Directors who handle everything. Our T. D. Kiara was fantastic! She worked flawlessly throughout the tour, even when we were stuck in Zermatt after a flood. I highly recommend O.U."

What travelers are saying

"BUYER BEWARE!!! This company has a policy that if THEY cancel your trip…THEY get to keep your money and you get a credit the company. They cancelled my first trip..found out the hard way about their policy. Booked a trip…then had left over money so booked another…which they cancelled…again. Surprisingly…this time they offered a refund, but only gave me back the money I had put down…not what was left of “my credit”. So now I am forced to do business with a company I no longer wish to, that picks and chooses when to follow their own policy!! There are plenty of other travel agencies with similar tours…don’t give these guys your hard earned money for them to keep."

What travelers are saying

"FANTASTIC. Start to finish it is such a fantastic taste of Central America, all the destinations are interesting and you can do as much or as little as you choose."

What travelers are saying

"FANTASTIC. Start to finish it is such a fantastic taste of Central America, all the destinations are interesting and you can do as much or as little as you choose."

What travelers are saying

"My group of 23 patrons arranged an 11 day trip to Hawaii which also included a stay in San Francisco and Grand Canyon. Of those 11 days, 3 of them were arranged in such a way that our airline flights were booked in afternoon and nothing was arranged for the morning. When we inquired about these gaps in the schedule, we were informed that we should “just relax on those days”. We were never informed of check in times so we were often rushed in the afternoons. We arranged several excursions through your company at great expense but none of them were arranged correctly. Most days comprised of a Burger King lunch or preordered tacos. What happened to the “delicious cuisine” we were promised? We requested a trip to the Shiv temple. All we got was to see the outside because your company didn’t bother checking to see if appointments were needed to tour the inside. We were told there would be whale watching but no arrangements were made and when we inquired about that, we were given a ridiculous amount of excuses. We arranged for a trip to Napa valley. Once again your company failed to check on your requirements and didn’t make reservations, therefore we couldn’t tour any winery and just spent 20 minutes walking around outside. I am absolutely disgusted with your company and after spending thousands of dollars with you, I expected an elaborate vacation. I would have been better off arranging my own flights and hotel and having the hotel concierge arrange our excursions. We will never use your company again and we will be sure to publish this exact email on social media."