Expect I'm not the only one
they are 'fair weather friends' I did not receive so much as an email advising of changes in the cancellation policy, discovered when I contacted them to cancel. I n...
Response to Tucan Travel - escalation to management
Derek's aggressive rant below has now been escalated to his managers, as well as to ABTA. No customer who raises critical feedback (substantiated with dozens of de...
Illegally keeping our money
We'd booked a South America trip in December, and when the Coronavirus situation seemed to be picked up, reached out to Tucan asking what would happen, and similar t...
Good impression overall
My first trip with this agency, and I will not hesitate to recommend it to friends and family. The right mix of planned activities and free time. Good central locati...