Canceled hotel at last minute
We booked in February via TripMasters for a trip to Italy in June. Everything was confirmed in February, after our payment. However, in May, right before our trip, w...
Do not use this company
I booked first time with Tripmasters . Vicky Rodriguez was agent. She is no good at all. We took 5 cities in Spain. We had hotel room’s problems in Cordoba & Gr...
Terrible customer service
Despite the Italian embassy not allowing international travel, the US embassy not allowing international travel, my flights being cancelled, Tripmasters refused to g...
Health Safety Compromised by Trip Masters Accommodation
Very disappointed in this company's service. I was booked in a bed and breakfast with no hot water. This is completely unacceptable. Trip Masters is providing cus...
This was a big trip for us
Having never used this company before I wasn’t sure what to expect. This was a big trip for us, and my daughter and son in law so I hoped I had chosen the right comp...