Excellent
136
Great
56
Average
37
Disappointing
9
Terrible
20
Value
4.1
Guide
4.1
Activities
4.1
Lodging
4.1
Transport
4.1
Meals
4.1
Aer Lingus Vacation Store Tour & Trip Ratings
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Aer Lingus Vacation Store Reviews
Kerrie Morrow helped me book my trip with my sister. There were so many changes I had to make at such short notice and Kerrie was absolutely amazing. Not only did sh...
Just booked a trip to Paris, London & Amsterdam and was for 3699 each after being told the original quote of 3199 each was no longer available, I booked it anyw...
I just got back from an 8 day" Scotland by Rail" trip through the AerLingus Vacation Store and it was beyond perfect - not even a hint of a snafu in the entire exper...
I was unable to travel because of a fractured hip. Aer Lingus was not very accommodating but after a lengthy dispute it agreed to provide a voucher minus $388.00 in...
UPDATE response--- Vacation store says they are associated with Aer Lingus, however in their terms and conditions they state "Aer Lingus Vacation Store is operate...
We choose a AerLingus Rail Pkg out of Boston. Flight an hour early into Dublin. Six nights in four star hotels. Yes we had to figure logistics to rail stations. Grea...
Despite anxiety over reading poor reviews about Aer Lingus Vacation store, our entire vacation to Scotland was perfect from beginning to end with no problems at all....
We are still in Ireland and left the Limerick City Hotel which was dirty, loud and no hot water. We purchased the vacation package with a bunch of activites it was a...
My main complaint is that this is a travel agent and not connected to Aer Lingus. They are travel agents to several airlines. It is very deceptive to advertise tra...
If I could give them 0 stars, it's what I would do. I have had nothing but problems since I booked our 10 day trip back in August 2021. You don't know what their "ca...
Terrible experience - with no resolution in sight. We have been experiencing difficulties with the vacation store postponed travel itinerary for 2 years - trying to...
I have had to rebook my trip several times due to COVID concerns. I have kept a record of each time I called, and each person I have spoken to. While all were nice...
Poor, poor, poor!!!! I received an email telling me of my flight cancellation and that I'd receive alternative flights within 24 hours. 5 days later no email so I ca...
I'd like to give -* if that was possible. Do not book a trip with this company. The travel protection insurance is a joke. Three of our party cancelled and got no mo...
I like to give a big shout out to Claudia Bombeck from customer service. She went above and beyond to make me feel confident that my trip would go though without a h...
I wish I could give them zero or negative stars. This is absolutely the worse customer service I have ever dealt with. They make it impossible to change reservation ...