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What travelers are saying

"When I signed up for the Wonders of Costa Rica at a slower pace. The hotel listed in the itinerary for day 8&9 was a 4 star hotel on the beach called the Punta Leona. I'm not sure when but Road Scholar changed the Punta Leona hotel for the 3 star Villa Lapis Jungle hotel. I was shocked when we drove up to this dump. Others in the group wanted to leave and find another hotel. I had black bugs under that shower mat and the shower did not drain, Spiders on the wall and roaches coming out of the cracked in the bathroom. The bed was a thin mattress on a board and was hard as a rock. The food they put out was covered with a wrap but 15 minutes after the plastic wrap was removed it was covered with fruit flies. I passed on the open food bowls. The walls were real thin and the neighbors were real noisy until 11:30 pm. Others in the group complained about the late night noise, spiders and toilet seat being broken. I'm not sure where this place gets 3 stars. After I saw the roaches, I give it a 1 star. Road Scholar put us up in beautiful hotels and then they take us here. You can do better than this Road Scholar. The end the story, Road Scholar customer service called me about my concern and said they have never used the Punta Leona, (I sent her my itinerary that said PUNTA LEONA). She also said they haven't had any complaints about this Villa Lapis dump. After her call, I'm not sure if I'll ever travel with Road Scholar again. Enough said...."

What travelers are saying

"I embarked on a solo trek to EBC with Himalayan Glacier for 9/18/24 to 10/6/24. Everything went well until 9/30/24 when I developed acute mountain sickness. No choice, I had to be evacuated via helicopter and subsequently hospitalized. What none of the trekking companies tell clients, including Himalayan Glacier Adventures clients, is that the client, meaning YOU, are expected to pay all hospital costs and helicopter evacuation costs (mine were $4600 for helicopter only) by credit card before being “allowed” to leave Nepal (their words). The emergency insurance policy that every client is made to buy is intended to reimburse YOU. The hospital staff of Swacon Hospital in Kathmandu, including several nurses, physically blocked me from getting on the elevator after being discharged, and the representative of the helicopter evacuation company threatened to call the police if I did not give him my credit card. The Himalayan Glacier representative who was to drive me to the airport refused to do so. I repeatedly texted Rayuna from Himalayan Glacier because I felt very uncomfortable and unsafe as the sole woman in a situation where I didn’t speak the language. Rayuna never came. After repeated phone calls to World Nomads Insurance Company, they emailed an “intention to pay document” to cover the hospital costs. The helicopter evacuation costs were subsequently promised by World Nomads some hours later. I never imagined that I could be blocked from leaving Nepal, and that Himalayan Glacier would allow something like this to happen to one of their clients. A male driver and the man from the helicopter evacuation company subsequently drove me to the airport, but I was very frightened to ride with a man who had been berating me for the past three full hours. Since I was in the hospital for 6 days, I requested a partial refund from Himalayan Glacier for unused tea house accommodations, meals, unused guide and porter, and transportation to the airport, which they have denied. Note: When I mentioned that I had read the insurance policy from World Nomads and it did not mention that the client was responsible for payment up front, the representative from the helicopter company stated, “If they printed that then no one would buy their policy.”"

What travelers are saying

"I embarked on a solo trek to EBC with Himalayan Glacier for 9/18/24 to 10/6/24. Everything went well until 9/30/24 when I developed acute mountain sickness. No choice, I had to be evacuated via helicopter and subsequently hospitalized. What none of the trekking companies tell clients, including Himalayan Glacier Adventures clients, is that the client, meaning YOU, are expected to pay all hospital costs and helicopter evacuation costs (mine were $4600 for helicopter only) by credit card before being “allowed” to leave Nepal (their words). The emergency insurance policy that every client is made to buy is intended to reimburse YOU. The hospital staff of Swacon Hospital in Kathmandu, including several nurses, physically blocked me from getting on the elevator after being discharged, and the representative of the helicopter evacuation company threatened to call the police if I did not give him my credit card. The Himalayan Glacier representative who was to drive me to the airport refused to do so. I repeatedly texted Rayuna from Himalayan Glacier because I felt very uncomfortable and unsafe as the sole woman in a situation where I didn’t speak the language. Rayuna never came. After repeated phone calls to World Nomads Insurance Company, they emailed an “intention to pay document” to cover the hospital costs. The helicopter evacuation costs were subsequently promised by World Nomads some hours later. I never imagined that I could be blocked from leaving Nepal, and that Himalayan Glacier would allow something like this to happen to one of their clients. A male driver and the man from the helicopter evacuation company subsequently drove me to the airport, but I was very frightened to ride with a man who had been berating me for the past three full hours. Since I was in the hospital for 6 days, I requested a partial refund from Himalayan Glacier for unused tea house accommodations, meals, unused guide and porter, and transportation to the airport, which they have denied. Note: When I mentioned that I had read the insurance policy from World Nomads and it did not mention that the client was responsible for payment up front, the representative from the helicopter company stated, “If they printed that then no one would buy their policy.”"

What travelers are saying

"I embarked on a solo trek to EBC with Himalayan Glacier for 9/18/24 to 10/6/24. Everything went well until 9/30/24 when I developed acute mountain sickness. No choice, I had to be evacuated via helicopter and subsequently hospitalized. What none of the trekking companies tell clients, including Himalayan Glacier Adventures clients, is that the client, meaning YOU, are expected to pay all hospital costs and helicopter evacuation costs (mine were $4600 for helicopter only) by credit card before being “allowed” to leave Nepal (their words). The emergency insurance policy that every client is made to buy is intended to reimburse YOU. The hospital staff of Swacon Hospital in Kathmandu, including several nurses, physically blocked me from getting on the elevator after being discharged, and the representative of the helicopter evacuation company threatened to call the police if I did not give him my credit card. The Himalayan Glacier representative who was to drive me to the airport refused to do so. I repeatedly texted Rayuna from Himalayan Glacier because I felt very uncomfortable and unsafe as the sole woman in a situation where I didn’t speak the language. Rayuna never came. After repeated phone calls to World Nomads Insurance Company, they emailed an “intention to pay document” to cover the hospital costs. The helicopter evacuation costs were subsequently promised by World Nomads some hours later. I never imagined that I could be blocked from leaving Nepal, and that Himalayan Glacier would allow something like this to happen to one of their clients. A male driver and the man from the helicopter evacuation company subsequently drove me to the airport, but I was very frightened to ride with a man who had been berating me for the past three full hours. Since I was in the hospital for 6 days, I requested a partial refund from Himalayan Glacier for unused tea house accommodations, meals, unused guide and porter, and transportation to the airport, which they have denied. Note: When I mentioned that I had read the insurance policy from World Nomads and it did not mention that the client was responsible for payment up front, the representative from the helicopter company stated, “If they printed that then no one would buy their policy.”"

What travelers are saying

"I embarked on a solo trek to EBC with Himalayan Glacier for 9/18/24 to 10/6/24. Everything went well until 9/30/24 when I developed acute mountain sickness. No choice, I had to be evacuated via helicopter and subsequently hospitalized. What none of the trekking companies tell clients, including Himalayan Glacier Adventures clients, is that the client, meaning YOU, are expected to pay all hospital costs and helicopter evacuation costs (mine were $4600 for helicopter only) by credit card before being “allowed” to leave Nepal (their words). The emergency insurance policy that every client is made to buy is intended to reimburse YOU. The hospital staff of Swacon Hospital in Kathmandu, including several nurses, physically blocked me from getting on the elevator after being discharged, and the representative of the helicopter evacuation company threatened to call the police if I did not give him my credit card. The Himalayan Glacier representative who was to drive me to the airport refused to do so. I repeatedly texted Rayuna from Himalayan Glacier because I felt very uncomfortable and unsafe as the sole woman in a situation where I didn’t speak the language. Rayuna never came. After repeated phone calls to World Nomads Insurance Company, they emailed an “intention to pay document” to cover the hospital costs. The helicopter evacuation costs were subsequently promised by World Nomads some hours later. I never imagined that I could be blocked from leaving Nepal, and that Himalayan Glacier would allow something like this to happen to one of their clients. A male driver and the man from the helicopter evacuation company subsequently drove me to the airport, but I was very frightened to ride with a man who had been berating me for the past three full hours. Since I was in the hospital for 6 days, I requested a partial refund from Himalayan Glacier for unused tea house accommodations, meals, unused guide and porter, and transportation to the airport, which they have denied. Note: When I mentioned that I had read the insurance policy from World Nomads and it did not mention that the client was responsible for payment up front, the representative from the helicopter company stated, “If they printed that then no one would buy their policy.”"

What travelers are saying

"Grant St. Clair planned my recent 3 week trip to Australia and did an absolutely fantastic job. The woman who planned my previous trip, Jan Miur, provided some additional insight and help also. The highlights would be the Murray River cruise (3 nights), the Ghan Train (Darwin to Adelaide), the Irwin Family Zoo, and my time in Melbourne and Brisbane…two beautiful cities with so much to do! I was totally spoiled and would recommend their trips to anyone!"

What travelers are saying

"I embarked on a solo trek to EBC with Himalayan Glacier for 9/18/24 to 10/6/24. Everything went well until 9/30/24 when I developed acute mountain sickness. No choice, I had to be evacuated via helicopter and subsequently hospitalized. What none of the trekking companies tell clients, including Himalayan Glacier Adventures clients, is that the client, meaning YOU, are expected to pay all hospital costs and helicopter evacuation costs (mine were $4600 for helicopter only) by credit card before being “allowed” to leave Nepal (their words). The emergency insurance policy that every client is made to buy is intended to reimburse YOU. The hospital staff of Swacon Hospital in Kathmandu, including several nurses, physically blocked me from getting on the elevator after being discharged, and the representative of the helicopter evacuation company threatened to call the police if I did not give him my credit card. The Himalayan Glacier representative who was to drive me to the airport refused to do so. I repeatedly texted Rayuna from Himalayan Glacier because I felt very uncomfortable and unsafe as the sole woman in a situation where I didn’t speak the language. Rayuna never came. After repeated phone calls to World Nomads Insurance Company, they emailed an “intention to pay document” to cover the hospital costs. The helicopter evacuation costs were subsequently promised by World Nomads some hours later. I never imagined that I could be blocked from leaving Nepal, and that Himalayan Glacier would allow something like this to happen to one of their clients. A male driver and the man from the helicopter evacuation company subsequently drove me to the airport, but I was very frightened to ride with a man who had been berating me for the past three full hours. Since I was in the hospital for 6 days, I requested a partial refund from Himalayan Glacier for unused tea house accommodations, meals, unused guide and porter, and transportation to the airport, which they have denied. Note: When I mentioned that I had read the insurance policy from World Nomads and it did not mention that the client was responsible for payment up front, the representative from the helicopter company stated, “If they printed that then no one would buy their policy.”"

What travelers are saying

"I embarked on a solo trek to EBC with Himalayan Glacier for 9/18/24 to 10/6/24. Everything went well until 9/30/24 when I developed acute mountain sickness. No choice, I had to be evacuated via helicopter and subsequently hospitalized. What none of the trekking companies tell clients, including Himalayan Glacier Adventures clients, is that the client, meaning YOU, are expected to pay all hospital costs and helicopter evacuation costs (mine were $4600 for helicopter only) by credit card before being “allowed” to leave Nepal (their words). The emergency insurance policy that every client is made to buy is intended to reimburse YOU. The hospital staff of Swacon Hospital in Kathmandu, including several nurses, physically blocked me from getting on the elevator after being discharged, and the representative of the helicopter evacuation company threatened to call the police if I did not give him my credit card. The Himalayan Glacier representative who was to drive me to the airport refused to do so. I repeatedly texted Rayuna from Himalayan Glacier because I felt very uncomfortable and unsafe as the sole woman in a situation where I didn’t speak the language. Rayuna never came. After repeated phone calls to World Nomads Insurance Company, they emailed an “intention to pay document” to cover the hospital costs. The helicopter evacuation costs were subsequently promised by World Nomads some hours later. I never imagined that I could be blocked from leaving Nepal, and that Himalayan Glacier would allow something like this to happen to one of their clients. A male driver and the man from the helicopter evacuation company subsequently drove me to the airport, but I was very frightened to ride with a man who had been berating me for the past three full hours. Since I was in the hospital for 6 days, I requested a partial refund from Himalayan Glacier for unused tea house accommodations, meals, unused guide and porter, and transportation to the airport, which they have denied. Note: When I mentioned that I had read the insurance policy from World Nomads and it did not mention that the client was responsible for payment up front, the representative from the helicopter company stated, “If they printed that then no one would buy their policy.”"