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What travelers are saying

"The cruise was cancelled 2 weeks before departure. The replacement was a serious step down and appalling. The Croisi Boat (MV Beethoven) should be avoided at all possible cost. It is a rattling banging creaking heap. VJV just dump people when they arrive (they booked flights and transfers) with no refreshments, no protection from the cold and no information. They are just let to wait for the boat to allow them on, which was around 2 hours. To save money, they all dock alongside each other and this boat is the last. You need to cross two other boats to get ashore and the crossings are precarious and worrying for elderly or disabled passengers. It is impossible to sleep in cabins akin to prison cells with the torture of noise all night long"

What travelers are saying

"Most of the people on this 17-day river cruise was quite elderly and infirm. Therefore the complimentary excursions were painfully slow walking. Local guides mostly told stories of their own upbringing and the conflicts they lived through. There was not much history on any of the excursions; and none of the buildings we saw gave us an opportunity to go inside, even the paid excursions. The accommodations were excellent, except that we paid for the best veranda but could not sit on our veranda because for the first 5 days our ship was packed tight next to another Viking ship. Food was good, except for dinners which were quite mediocre and never captured the flavor of the local foods."

What travelers are saying

"We booked a National Geographic expedition Holland and Belgium by River. The promotional literature promised a 14-day deposit refund window. The “invoice” was marked “non-refundable” deposit. We completed the National Geographic Traveler Information. About 8 days later we received the “Travel Agreement” to be signed. We both approved and signed the National Geographic documents. A Cruise Line Travel agreement was enclosed but had no signature line. This document contained language which was unacceptable. We submitted the signed NatGeo documents. The following day we canceled the trip due to the unacceptable Cruise Line language. Cancellation was made 12 days after booking and no deposit was returned. We were told on the phone that the refund deadline was triggered by the 14 day window OR signatures on the Travel Agreement which ever came first. This was NEW information. To date, we have received NO refund of our $1000. We cancelled our trip within the advertised 14 day window."

What travelers are saying

"I’ve sailed with AmaWaterways 4 times. They are the best! You become family. I can’t wait to sail with them again!"

What travelers are saying

"Most of the people on this 17-day river cruise was quite elderly and infirm. Therefore the complimentary excursions were painfully slow walking. Local guides mostly told stories of their own upbringing and the conflicts they lived through. There was not much history on any of the excursions; and none of the buildings we saw gave us an opportunity to go inside, even the paid excursions. The accommodations were excellent, except that we paid for the best veranda but could not sit on our veranda because for the first 5 days our ship was packed tight next to another Viking ship. Food was good, except for dinners which were quite mediocre and never captured the flavor of the local foods."

What travelers are saying

"I’ve sailed with AmaWaterways 4 times. They are the best! You become family. I can’t wait to sail with them again!"

What travelers are saying

"We booked a National Geographic expedition Holland and Belgium by River. The promotional literature promised a 14-day deposit refund window. The “invoice” was marked “non-refundable” deposit. We completed the National Geographic Traveler Information. About 8 days later we received the “Travel Agreement” to be signed. We both approved and signed the National Geographic documents. A Cruise Line Travel agreement was enclosed but had no signature line. This document contained language which was unacceptable. We submitted the signed NatGeo documents. The following day we canceled the trip due to the unacceptable Cruise Line language. Cancellation was made 12 days after booking and no deposit was returned. We were told on the phone that the refund deadline was triggered by the 14 day window OR signatures on the Travel Agreement which ever came first. This was NEW information. To date, we have received NO refund of our $1000. We cancelled our trip within the advertised 14 day window."

What travelers are saying

"We booked a National Geographic expedition Holland and Belgium by River. The promotional literature promised a 14-day deposit refund window. The “invoice” was marked “non-refundable” deposit. We completed the National Geographic Traveler Information. About 8 days later we received the “Travel Agreement” to be signed. We both approved and signed the National Geographic documents. A Cruise Line Travel agreement was enclosed but had no signature line. This document contained language which was unacceptable. We submitted the signed NatGeo documents. The following day we canceled the trip due to the unacceptable Cruise Line language. Cancellation was made 12 days after booking and no deposit was returned. We were told on the phone that the refund deadline was triggered by the 14 day window OR signatures on the Travel Agreement which ever came first. This was NEW information. To date, we have received NO refund of our $1000. We cancelled our trip within the advertised 14 day window."