Canada Group Tours & Trips

What travelers are saying

"Hello , first there is no airport transfer at all as they mentioned in the trip program , no one waited us at the airport as they mentioned that we should provide them with the flight schedule but unfortunately they neglected this service for arrivals and for departures as well , the level of the hotel in Lyon is under expected maybe 2 stars , the hotels are somewhat away from the city center which makes the transportation for the clients cost more and waste of time , the guide was very quick in her steps without even looking at the families and children and not being able to follow her . Rather , she was even quick to finish the designated program , such as presenting a program that was supposed to be for tomorrow and presenting it without justification , making one day crowded with her program and the second day on the contrary i.e there may be only one visit as it happened in changing visiting Eifel tower although it was late afternoon and the line was so crowded that took around 2 hours waited in line in order to gets tickets for the whole group while it was supposed to be on the 2nd day with scène river cruise , the stoppage in some cities as Geneva needs more than only 2 hours time while stoppage in between the cities in the rural area needs less than that time gave it to us .no flexibility in changing the program after booking even for a more advanced and valued trips ( changing not cancelling ) , it must be a meeting prepared for the group in a lobby of the hotel the night before or even if 1 hour before getting into the buses as a type of acquaintance and introduction between the members of the group ."

What travelers are saying

"they are taking too long to refund our cancelled holiday from May 2020. cannot get any info from them when it will be refunded back to us."

What travelers are saying

"I will give you the short version- My 18 year old child rode the bus from the Chateau Lake Louise to the Calgary airport-they are very well traveled and smart. -Bus stops in Banff, driver said we are stopping and leaving at 6:30pm. 18 year old came back at 6:25pm-NO BUS. GONE. -I get a call from bus service panicked-they can't find my child. I call my child-they are waiting at the designated location...NO BUS. -Staff from Banff Fairmont take them to the bus.Very helpful. -My child gets on the bus...bus starts rolling. STOPS...driver turns on ALL the lights and MAKES MY CHILD APOLOGIZE TO THE WHOLE BUS FOR MAKING THEM LATE. Driver said that the misunderstanding on meeting time was my childs fault and made everyone on the bus think that it was the drivers fault. -My child stood up and apologized to all the riders on the bus and then sat in the back and cried. -I AM APALLED THAT AN ADULT WOULD PUBLICLY SHAME AN 18 YEAR OLD IN FROM OF COMPLETE STRANGERS WHEN IT WAS CLEARLY CLEARLY CLEARY THEIR FAULT. I WILL NEVER I REPEAT NEVER USE THIS COMPANY AGAIN. I WILL WALK."

What travelers are saying

"All was awesome"

What travelers are saying

"Onze reis naar Zuid-Afrika met Swiss via Zwitserland werd geannuleerd. We stonden met onze 6 kinderen in Brussel en hoorden dat het vliegtuig niet zou vertrekken. We proberen nu al vanaf september een claim in te dienen bij Swiss, maar krijgen van Gate1 niet het originele boekingsbewijs van Swiss. Iets wat Swiss wel eist voor we kunnen claimen. We worden van het kastje naar de muur gestuurd. Ook is Gate1 al maanden telefonisch niet bereikbaar. Dus mijn advies: niet boeken via Gate1."

What travelers are saying

"Hello , first there is no airport transfer at all as they mentioned in the trip program , no one waited us at the airport as they mentioned that we should provide them with the flight schedule but unfortunately they neglected this service for arrivals and for departures as well , the level of the hotel in Lyon is under expected maybe 2 stars , the hotels are somewhat away from the city center which makes the transportation for the clients cost more and waste of time , the guide was very quick in her steps without even looking at the families and children and not being able to follow her . Rather , she was even quick to finish the designated program , such as presenting a program that was supposed to be for tomorrow and presenting it without justification , making one day crowded with her program and the second day on the contrary i.e there may be only one visit as it happened in changing visiting Eifel tower although it was late afternoon and the line was so crowded that took around 2 hours waited in line in order to gets tickets for the whole group while it was supposed to be on the 2nd day with scène river cruise , the stoppage in some cities as Geneva needs more than only 2 hours time while stoppage in between the cities in the rural area needs less than that time gave it to us .no flexibility in changing the program after booking even for a more advanced and valued trips ( changing not cancelling ) , it must be a meeting prepared for the group in a lobby of the hotel the night before or even if 1 hour before getting into the buses as a type of acquaintance and introduction between the members of the group ."

What travelers are saying

"they are taking too long to refund our cancelled holiday from May 2020. cannot get any info from them when it will be refunded back to us."

What travelers are saying

"The trip was really fantastic. We enjoyed it. I chose this trip with my family and we love the diversity policy of the company. They treat all the clients very well and equally. They also highlighted different cultures of Canada during our tours and gave us a chance to meet with the Indigenous groups of Canada which was appreciable."