Europe Small Ship Cruise Trips & Packages Tours & Trips

What travelers are saying

"We used CIE for an amazing tour of Ireland. The food and the locals were amazing. Here is my issue: we were told that another CIE tour from Scotland would be joining us in Dublin. The majority of those travelers had some type of respiratory virus and joined our tour. Tour director knew they were sick as she pointed out pharmacies at every tour stop. Every scheduled breakfast, lunch or dinner was restricted to certain tables since we had limited reserved seating and that virus spread like wildfire among the original Dublin travelers. My understanding is that CIE has a policy that “sick” passengers are not permitted on the tour. My wife got the “sickness” and I got COVID. Ruined such an amazing place. I placed a customer service ticket with CIE on 21 May 2014 and have heard nothing back. I will probably see Bigfoot before a response."

What travelers are saying

"Quality Service"

What travelers are saying

"I paid for the Nepal trip then saw news of monsoon rain, flooding, landslides, 200+ dead. I was told by Elder Treks that they would not cancel the trip. However I did not feel comfortable going especially when weather reports were for more rain. They would not credit me or even allow me to switch to another tour. Because they wouldn't even allow me to switch tours when my concerns were valid, I would not recommend, nor use Elder Treks again."

What travelers are saying

"We purchased two backpacks from Rick Steves Europe. One of them arrived damaged and unusable. Their website says that you must contact them if you receive damaged merchandise. I have attempted to email them through their website and I have left 3 voicemails (nobody answers the phone, ever!) and nobody has contacted me back. At this point, it seems like I've been ripped off. Buyer beware. Extremely disappointed."

What travelers are saying

"I am a 12 time traveler with Grand Circle and OAT. But maybe no more. They are impossible to reach by phone without waiting for hours. I even tired their emergency phone number and was on hold for hours. What if I had been stranded in a foreign country? They cancelled my Eastern Europe to Black Sea Cruise in Sept 2021 and cited "covid" or "civil unrest" issues. Baloney. They cancelled because they did not sell out the cruise and lied about it to me. I know because I went with Viking during the same month with no excuses like Grand Circle gave me. Add to that they promised me a $1,000 credit on my next trip- which was to Antarctica in December. The invoice they sent me showed the credit- and 1 month later a new invoice arrived with the credit removed. Why? Another lie? Something is really wrong here with the company now and I would suggest be very careful with bookings as they are not the same company I traveled with for the past 12 years."

What travelers are saying

"Most of the people on this 17-day river cruise was quite elderly and infirm. Therefore the complimentary excursions were painfully slow walking. Local guides mostly told stories of their own upbringing and the conflicts they lived through. There was not much history on any of the excursions; and none of the buildings we saw gave us an opportunity to go inside, even the paid excursions. The accommodations were excellent, except that we paid for the best veranda but could not sit on our veranda because for the first 5 days our ship was packed tight next to another Viking ship. Food was good, except for dinners which were quite mediocre and never captured the flavor of the local foods."

What travelers are saying

"We had a really terrible 10 days aboard the Glen Etive. They are short staffed so used temporary and inexperienced staff. The customer care was poor, cabins not cleaned, boat broke down, we did not get to the outer Hebrides- instead travelling up and down the Scottish coast. We felt unsafe on the tender - receiving help from the RNLI on one occasion. We hardly slept on the hard beds. Overall. Would not recommend to anyone"

What travelers are saying

"Most of the people on this 17-day river cruise was quite elderly and infirm. Therefore the complimentary excursions were painfully slow walking. Local guides mostly told stories of their own upbringing and the conflicts they lived through. There was not much history on any of the excursions; and none of the buildings we saw gave us an opportunity to go inside, even the paid excursions. The accommodations were excellent, except that we paid for the best veranda but could not sit on our veranda because for the first 5 days our ship was packed tight next to another Viking ship. Food was good, except for dinners which were quite mediocre and never captured the flavor of the local foods."