Rivers & Seas Short Cruise Trips & Packages Tours & Trips

What travelers are saying

"This was second trip with Sage, first trip was Paris and they let me book hotel, this trip to Rome they would not book unless I used their hotels and non were ADA accessiable formy electric wheelchair. The second hotel I could not even shower and Sage Travel nevver paid for it, I had to pay hotel at end of stay. So I double payed for the hotel. DO NOT LET THEM BOOK YOUR HOTELS. 30 years travel I find Hilton always has the best ADA rooms."

What travelers are saying

"Wilderness Travel is the BEST company to choose for the Galapagos Islands! We went as a family of 7 and every expectation was blown out of the water. Their team in the office quickly and thoroughly answered all our questions leading up to the trip (and we had a lot), and once we arrived we felt like we had the islands entirely to ourselves! Obviously, the animals were incredible (I was able to see everything on my "wishlist"), but the trip leader is really who made this a once in a lifetime trip. Fernando was kind, patient, funny, and an encyclopedia of knowledge (of course I've forgotten 90% of what I learned already!) He would give short "presentations" at the end of most days explaining the history of the islands, the geology, evolution, Darwin, and how modern politics affect tourism (for better and worse), which added a whole other dimension to our experience.. The boat crew was also magical. We were welcomed with tea and hot snacks immediately after returning from snorkeling excursions, fresh juice and fruit after walks in the sun, and feasts every night with a shocking amount of variety in meals. We were also traveling with a young child and the staff was extremely helpful (even offered babysitting during dinner) in making our trip as easy as possible. We were on the boat "the Passion" and there was a wonderful outdoor dining table that we ate at almost every meal, giving us nearly 360-degree views of the islands as we sailed to the next destination. It's one of the nicest yachts I've been on -- multiple different areas to lounge, a big screen TV/movie area, spacious bedrooms, and there was even a HOT TUB on the top floor! We would go back again in a heartbeat!"

What travelers are saying

"I worked with Garvey to plan my dream trip to Patagonia. It was a two-week trip, we started in Buenos Aires, took the Australis cruise through the Tierra del Fuego fjords, visited Torres del Paine staying at the Explora Lodge and ended the trip in Santiago. All of the guides that Garvey arranged for excursions were excellent. Garvey managed the travel logistics between the different locations so that our experience in South America was seamless. Overall Lost World Adventures was a great travel agent for us. I had worked with this company previously for a trip to visit Angel Falls in Venezuela and hike the Machu Picchu trail in Peru, which was also fantastic."

What travelers are saying

"While China is a very hectic, very overwhelming country, it is also a country filled with incredible natural beauty. For the average tourist, these beautiful sites are largely inaccessible or extremely difficult to access due to a combination of language barriers and lack of public transportation. One of these gorgeous areas is located between Yichang and Chongqing: the Three Gorges of the Yangtze River. With this in mind, many cruise companies have begun offering multi-day trips down the Yangtze River, making the relatively inaccessible easily accessible. One such cruise company is Victoria Cruises. They have a range of vessels and itineraries to suit one’s needs. We decided to hop aboard their most prestigious boat, the Victoria Jenna, for a five night/four day cruise luxurious cruise through the gorges. Newly renovated this year, the ship exudes class and comfort. The rooms aboard the Victoria Jenna were clean and quite spacious considering we were on a ship. To compliment the five-star standard within the rooms itself, the Victoria Jenna offered ample facilities for it’s guests. Whether you want to lounge on the rooftop or grab a drink at the lovely Yangtze Club bar, there’s something for everyone. The dining options for breakfast, lunch, and dinner were fantastic; the Victoria Jenna offered an array of food from Asian to Western cuisine. Of course, one of the main reason people cruise is for the excursions. We were lucky enough to go on all of the included and optional tours offered on the Victoria Jenna, and I’m thrilled that we did. They outsource local guides that are truly knowledgable about each and every site. Last but not least, I was astounded by the staff; never have I seen a staff so attentive and friendly. A very special shoutout goes to Dick, our Cruise Director, who made sure that everything we needed was taken care of; Steven, our River Guide, who not only knew the in’s and out’s of the Yangtze, but also taught Mahjong and Chinese 101, on top of playing MC for the week; and Maggie, our fantastic waitress for every meal in the Executive Lounge, who not only knew us by name, but knew all of our food and drink preferences as well. I wouldn't cruise down the river with any company other than Victoria Cruises! It was truly the highlight of my month-long journey in China. Thanks again! Sarah Founder, The Five Foot Traveler"

What travelers are saying

"everything is perfect from start to finish just back from Baltic cruise on Braemar , it was amazing."

What travelers are saying

"everything is perfect from start to finish just back from Baltic cruise on Braemar , it was amazing."

What travelers are saying

"everything is perfect from start to finish just back from Baltic cruise on Braemar , it was amazing."

What travelers are saying

"This letter is effectively what was communicated no less than 8 times in writing and conversation to OAT representatives up the chain, beginning 19 days before the trip. OAT was IMMOVABLE on allowing us to find an alternative travel companion and it was 100% due to rigid policy, not real barriers. We never expected a refund and wouldn't have blamed them if we could not fill my spot. They refused to even give us the opportunity. Appalling and sadly representative of their customer service. Congratulations, you lost two customers and one long time referral source. I only think it is fair that folks know the nature of the company at this point. An absolute shame. As a dedicated Edmund Hillary member of OAT with a history of introducing countless friends to your service including 4 who booked trips, I am writing to express my deep concern over the handling of our Galapagos trip booking in light of a recent medical emergency. This situation not only highlights significant gaps in customer communication and care but also underscores the need for immediate, effective action. Timeline of Events and Communication Issues: Initial Contact on 11/22: We contacted OAT 19 days before the trip, scheduled for 12/11, as soon as it became clear that extended surgical complications would prevent my travel. Policy of No Refunds or Changes Under 30 Days: We were informed that the trip is non-refundable under 30 days, which is understood. However, OAT also refused to allow a replacement traveler, posing zero risk to the company. Both of us called, met with the same response. Response from Exceptions Department on 11/22: The no-change policy was reiterated by the Exceptions Department on the same day. Written Escalation on 11/22: Both parties sent written letters to escalate the matter. Delayed Response Until 11/29: We did not receive any response until 11/29, with OAT mentioning the inability to make changes 12 days before the trip. Policy vs. Practical Reasons: The response seemed more policy-based than practical. We offered to cover the cost for a replacement traveler for the internal Galapagos flight, which was declined. The rep always returned to the policy prohibiting it. She further added we do not sell trips within 30 days. Upon looking the next day, I found no less than 7 different itineraries with no less than 13 different trips that I could have booked within 30 days. Further Escalation Request and Conversation on 11/30: A further request for escalation resulted in a 23-minute conversation on 11/30 without any change. Given these circumstances, I propose the following practical solution: Future Travel Credit in Exchange for Re-Selling My Space: If finding a substitute traveler is unfeasible, I suggest OAT resell my space to another interested party, crediting me for a future trip. This solution aligns with my preference and ongoing loyalty to OAT. The lack of a constructive response and rigid adherence to policy without considering exceptional circumstances is alarming. It not only affects this immediate trip but also impacts my ability to continue advocating for OAT in good conscience. An amicable and prompt resolution to this issue would speak volumes about OAT's commitment to customer satisfaction and flexibility. Unless there is a prompt and constructive resolution to this matter, we will be forced to escalate our concerns further. This includes reaching out to higher management within OAT, engaging with consumer protection agencies, sharing our experience through travel forums, and social media for breach of service. Our preference is to resolve this amicably, yet the current trajectory leaves us little choice but to pursue these avenues. I implore you to seriously consider these options and respond in a manner that reflects OAT's values of empathy and customer support. Your immediate attention to this matter is not only appreciated but necessary for a resolution that respects both parties' interests. Thank you for your understanding and prompt attention to this critical issue."