Tanzania Hiking & Walking Trips & Packages Tours & Trips

What travelers are saying

"I embarked on a solo trek to EBC with Himalayan Glacier for 9/18/24 to 10/6/24. Everything went well until 9/30/24 when I developed acute mountain sickness. No choice, I had to be evacuated via helicopter and subsequently hospitalized. What none of the trekking companies tell clients, including Himalayan Glacier Adventures clients, is that the client, meaning YOU, are expected to pay all hospital costs and helicopter evacuation costs (mine were $4600 for helicopter only) by credit card before being “allowed” to leave Nepal (their words). The emergency insurance policy that every client is made to buy is intended to reimburse YOU. The hospital staff of Swacon Hospital in Kathmandu, including several nurses, physically blocked me from getting on the elevator after being discharged, and the representative of the helicopter evacuation company threatened to call the police if I did not give him my credit card. The Himalayan Glacier representative who was to drive me to the airport refused to do so. I repeatedly texted Rayuna from Himalayan Glacier because I felt very uncomfortable and unsafe as the sole woman in a situation where I didn’t speak the language. Rayuna never came. After repeated phone calls to World Nomads Insurance Company, they emailed an “intention to pay document” to cover the hospital costs. The helicopter evacuation costs were subsequently promised by World Nomads some hours later. I never imagined that I could be blocked from leaving Nepal, and that Himalayan Glacier would allow something like this to happen to one of their clients. A male driver and the man from the helicopter evacuation company subsequently drove me to the airport, but I was very frightened to ride with a man who had been berating me for the past three full hours. Since I was in the hospital for 6 days, I requested a partial refund from Himalayan Glacier for unused tea house accommodations, meals, unused guide and porter, and transportation to the airport, which they have denied. Note: When I mentioned that I had read the insurance policy from World Nomads and it did not mention that the client was responsible for payment up front, the representative from the helicopter company stated, “If they printed that then no one would buy their policy.”"

What travelers are saying

"I embarked on a solo trek to EBC with Himalayan Glacier for 9/18/24 to 10/6/24. Everything went well until 9/30/24 when I developed acute mountain sickness. No choice, I had to be evacuated via helicopter and subsequently hospitalized. What none of the trekking companies tell clients, including Himalayan Glacier Adventures clients, is that the client, meaning YOU, are expected to pay all hospital costs and helicopter evacuation costs (mine were $4600 for helicopter only) by credit card before being “allowed” to leave Nepal (their words). The emergency insurance policy that every client is made to buy is intended to reimburse YOU. The hospital staff of Swacon Hospital in Kathmandu, including several nurses, physically blocked me from getting on the elevator after being discharged, and the representative of the helicopter evacuation company threatened to call the police if I did not give him my credit card. The Himalayan Glacier representative who was to drive me to the airport refused to do so. I repeatedly texted Rayuna from Himalayan Glacier because I felt very uncomfortable and unsafe as the sole woman in a situation where I didn’t speak the language. Rayuna never came. After repeated phone calls to World Nomads Insurance Company, they emailed an “intention to pay document” to cover the hospital costs. The helicopter evacuation costs were subsequently promised by World Nomads some hours later. I never imagined that I could be blocked from leaving Nepal, and that Himalayan Glacier would allow something like this to happen to one of their clients. A male driver and the man from the helicopter evacuation company subsequently drove me to the airport, but I was very frightened to ride with a man who had been berating me for the past three full hours. Since I was in the hospital for 6 days, I requested a partial refund from Himalayan Glacier for unused tea house accommodations, meals, unused guide and porter, and transportation to the airport, which they have denied. Note: When I mentioned that I had read the insurance policy from World Nomads and it did not mention that the client was responsible for payment up front, the representative from the helicopter company stated, “If they printed that then no one would buy their policy.”"

What travelers are saying

"A great emotion, the one I experienced on June 15th at 6:12 in the morning, when I reached Uhuru Peak, the summit of Mount Kilimanjaro. Five days of ascent, to reach those 5895m, done every now and then with the doubt of not being able to make it, of being overcome by altitude sickness. But, pole pole (slowly in Swahili) we arrived to enjoy the dawn of a new day and, why not, of a new me. All of this would not have been possible without the fantastic Eco Africa Climbing Team. A group of guys who made us feel part of a family from day one, people always available to help with any difficulty or need. Throughout the trek they spoiled us with abundant and always different meals, which was certainly not easy for them from a logistical point of view. Every time we reached the camp they were ready to wait for us with hot tea and the tent ready, even when the weather conditions were not the most favourable. They always supported us morally with songs and dances and this too certainly helped us achieve our goal. Each of them deserves a big THANK YOU, with the hope of being able to meet them again in the future for a new adventure. Thanks also go to Fredrick for all the availability shown in supporting us with the transfers and for having changed the Safari program at the last moment to allow us to take our return flight, without giving up anything of our adventure."

What travelers are saying

"We have booked a 5-day safari with Taste of Kilimanjaro Adventures and everything went as planned. The trip was more than we expected. Our guide Emmanuel took us to every corner of the national parks to see the best landscapes and all the animals. He has been a perfect travel companion and has taught us many facts. If anyone out there wishes to travel and have an unforgettable experience in a foreign country, we will definitely recommend this tour company."

What travelers are saying

"We recently traveled through Tanzania visiting Tarangire, Serengeti and Ngorongoro Crater. We were impressed by the game-packed game drives with Gabriel the tour guide from Lappet Faced Safaris. He knew the parks like the back of his hand, patient and thoughtful letting us enjoy interesting scenes as long as we wanted. Above all he drove the well appointed safari vehicle carefully going through some tricky sections where some rookie drivers got stuck The accommodations organized by Lappet Faced Safaris were above excellent. Just the right level of comfort and great food out there in the wild. I would not think twice about using Lappet Faced Safaris again. Thanks, Francisco"

What travelers are saying

"The Tour Company to use for Kilimanjaro! We used Ultimate Kilimanjaro after I did a TON of research, and our decision did not disappoint. The porters were great and tour guides were fun. As we were barely moving forward the day of our final summit they were singing "Hakunah Matata" from the Lion King. While I envied their seemingly unbreakable spirits, it did admittedly keep the morale up as the cold got colder and hours went on. The food was good, and while the experience is still the side of a mountain in Africa, I always felt safe and taken care of. We would absolutely recommend them to anyone!"

What travelers are saying

"I made a reservation last Thursday (11/16/2023) for a trip to Iceland from 12/02/2023-12/07/2023 and then I was told that I can’t have my refund back. When I called on last Thursday (11/16/2023) to place my reservation, the agent (Kathy) I talked to stressed about she "cannot" guarantee that I will be able to go on the trip. Before I provided the payment information, I specifically asked if I will be able to get the refund because the trip is coming up so soon. The agent ensured that I will be able to get a full refund back within 60 days if I decided to cancel the trip. I was also told that I am basically on a wait list and someone will contact me once I can go on the trip. No one contacted me about whether the agency was able to process my information at all, so I've been left in the dark about this trip since the beginning. I called the help line this morning (11/20/2023) around 9:00 Eastern Standard Time to cancel my reservation. I was informed by the agent that I will not be able to get my full refund back since it's too close to the trip date. Basically I was told that Kathy gave me the wrong information, so I will have to pay the cancellation fee. The only reason I provided my payment information is because Kathy specifically stated that I will be able to cancel the trip and receive a full refund. I've never been so frustrated with a traveling agency. I made sure to ask this agent regarding the refund policy twice before giving her my payment information, and she still couldn't provide me with the correct information. It's unbelievable that such a big traveling agency cannot uniformly train their employees with the correct set of information."

What travelers are saying

"Terrible organisation and put us in a dangerous situation. Tons of hidden costs. They were not honest about the cost of the hotel and charged us double the actual cost."