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What travelers are saying

"Hello , first there is no airport transfer at all as they mentioned in the trip program , no one waited us at the airport as they mentioned that we should provide them with the flight schedule but unfortunately they neglected this service for arrivals and for departures as well , the level of the hotel in Lyon is under expected maybe 2 stars , the hotels are somewhat away from the city center which makes the transportation for the clients cost more and waste of time , the guide was very quick in her steps without even looking at the families and children and not being able to follow her . Rather , she was even quick to finish the designated program , such as presenting a program that was supposed to be for tomorrow and presenting it without justification , making one day crowded with her program and the second day on the contrary i.e there may be only one visit as it happened in changing visiting Eifel tower although it was late afternoon and the line was so crowded that took around 2 hours waited in line in order to gets tickets for the whole group while it was supposed to be on the 2nd day with scène river cruise , the stoppage in some cities as Geneva needs more than only 2 hours time while stoppage in between the cities in the rural area needs less than that time gave it to us .no flexibility in changing the program after booking even for a more advanced and valued trips ( changing not cancelling ) , it must be a meeting prepared for the group in a lobby of the hotel the night before or even if 1 hour before getting into the buses as a type of acquaintance and introduction between the members of the group ."

What travelers are saying

"Hello , first there is no airport transfer at all as they mentioned in the trip program , no one waited us at the airport as they mentioned that we should provide them with the flight schedule but unfortunately they neglected this service for arrivals and for departures as well , the level of the hotel in Lyon is under expected maybe 2 stars , the hotels are somewhat away from the city center which makes the transportation for the clients cost more and waste of time , the guide was very quick in her steps without even looking at the families and children and not being able to follow her . Rather , she was even quick to finish the designated program , such as presenting a program that was supposed to be for tomorrow and presenting it without justification , making one day crowded with her program and the second day on the contrary i.e there may be only one visit as it happened in changing visiting Eifel tower although it was late afternoon and the line was so crowded that took around 2 hours waited in line in order to gets tickets for the whole group while it was supposed to be on the 2nd day with scène river cruise , the stoppage in some cities as Geneva needs more than only 2 hours time while stoppage in between the cities in the rural area needs less than that time gave it to us .no flexibility in changing the program after booking even for a more advanced and valued trips ( changing not cancelling ) , it must be a meeting prepared for the group in a lobby of the hotel the night before or even if 1 hour before getting into the buses as a type of acquaintance and introduction between the members of the group ."

What travelers are saying

"I decided to book with My Way Travel because I wanted an experienced travel agency to provide a tailored and safe experience for my elderly parents and toddler son. It was a little rocky to begin with as I discovered that our flights were booked with names in the reversed order (first names were entered in as last names and vice versa). When I discovered this error months before our travel date, I notified the travel agent and was told that everything was corrected (this is after all, his profession and responsibility). To my shock, as my entire family and I were at the airport at 4AM, we discovered that we could not board our flight because of this error. I was at the airline counter for over 2 hours as we called the travel agent, the airline, and anyone else we could to try to have this error corrected. It was an awful feeling seeing the time tick down and there was nothing that we could to do salvage our first international trip since our son was born. Even the people said to me "I would be in tears if I were you". This was an awful experience that I don't wish upon anyone. The only remedy that was offered was a credit to use for a future booking. If you can imagine all the money that was spent on an international flight and travel itinerary for 5 people, this was not cheap, and I'm still trying to get my money back in 3 months later. Warning to all prospective clients: This was a horrible experience and I would not recommend this company. It looked like they received great reviews, but they have no good reviews in recent years."

What travelers are saying

"Hello , first there is no airport transfer at all as they mentioned in the trip program , no one waited us at the airport as they mentioned that we should provide them with the flight schedule but unfortunately they neglected this service for arrivals and for departures as well , the level of the hotel in Lyon is under expected maybe 2 stars , the hotels are somewhat away from the city center which makes the transportation for the clients cost more and waste of time , the guide was very quick in her steps without even looking at the families and children and not being able to follow her . Rather , she was even quick to finish the designated program , such as presenting a program that was supposed to be for tomorrow and presenting it without justification , making one day crowded with her program and the second day on the contrary i.e there may be only one visit as it happened in changing visiting Eifel tower although it was late afternoon and the line was so crowded that took around 2 hours waited in line in order to gets tickets for the whole group while it was supposed to be on the 2nd day with scène river cruise , the stoppage in some cities as Geneva needs more than only 2 hours time while stoppage in between the cities in the rural area needs less than that time gave it to us .no flexibility in changing the program after booking even for a more advanced and valued trips ( changing not cancelling ) , it must be a meeting prepared for the group in a lobby of the hotel the night before or even if 1 hour before getting into the buses as a type of acquaintance and introduction between the members of the group ."

What travelers are saying

"Just returned from India & Shimla solo travellers trip. A fantastic time was had by all, we did so much in 2 weeks. Thank you to Riviera for your great organisation and always there to help if needed. Special thanks to Matt our tour guide for all the laughs, information on the places we were seeing, keeping us all in check (if he could ha ha) and his great organisation and compasion if needed. I would greatly recommend Rivera Travel and cannot wait for my next trip with them in September to the Kerala Backwaters. Keep up the good work all."

What travelers are saying

"Hello , first there is no airport transfer at all as they mentioned in the trip program , no one waited us at the airport as they mentioned that we should provide them with the flight schedule but unfortunately they neglected this service for arrivals and for departures as well , the level of the hotel in Lyon is under expected maybe 2 stars , the hotels are somewhat away from the city center which makes the transportation for the clients cost more and waste of time , the guide was very quick in her steps without even looking at the families and children and not being able to follow her . Rather , she was even quick to finish the designated program , such as presenting a program that was supposed to be for tomorrow and presenting it without justification , making one day crowded with her program and the second day on the contrary i.e there may be only one visit as it happened in changing visiting Eifel tower although it was late afternoon and the line was so crowded that took around 2 hours waited in line in order to gets tickets for the whole group while it was supposed to be on the 2nd day with scène river cruise , the stoppage in some cities as Geneva needs more than only 2 hours time while stoppage in between the cities in the rural area needs less than that time gave it to us .no flexibility in changing the program after booking even for a more advanced and valued trips ( changing not cancelling ) , it must be a meeting prepared for the group in a lobby of the hotel the night before or even if 1 hour before getting into the buses as a type of acquaintance and introduction between the members of the group ."

What travelers are saying

"Hello , first there is no airport transfer at all as they mentioned in the trip program , no one waited us at the airport as they mentioned that we should provide them with the flight schedule but unfortunately they neglected this service for arrivals and for departures as well , the level of the hotel in Lyon is under expected maybe 2 stars , the hotels are somewhat away from the city center which makes the transportation for the clients cost more and waste of time , the guide was very quick in her steps without even looking at the families and children and not being able to follow her . Rather , she was even quick to finish the designated program , such as presenting a program that was supposed to be for tomorrow and presenting it without justification , making one day crowded with her program and the second day on the contrary i.e there may be only one visit as it happened in changing visiting Eifel tower although it was late afternoon and the line was so crowded that took around 2 hours waited in line in order to gets tickets for the whole group while it was supposed to be on the 2nd day with scène river cruise , the stoppage in some cities as Geneva needs more than only 2 hours time while stoppage in between the cities in the rural area needs less than that time gave it to us .no flexibility in changing the program after booking even for a more advanced and valued trips ( changing not cancelling ) , it must be a meeting prepared for the group in a lobby of the hotel the night before or even if 1 hour before getting into the buses as a type of acquaintance and introduction between the members of the group ."

What travelers are saying

"Butterfield and Robinson just planned and executed a great, great trip for us to the Amalfi coast. All the services and hotels were wonderful and the guides were great fun and and well informed. Many nice surprises along the way and an itinerary we would have had trouble putting together on our own was effortless. All guides were well trained the transportation and drivers were polite and on time. The recommended hotels were amazing. We loved every minute of our vacation."