Top Sri Lanka Luxury Culture Trips & Packages 2025/2026

What travelers are saying

"My daughter and I were repatriated because she contracted dengue fever. Though I do not hold Intro responsible for acts of nature, I do hold them responsible for the way they respond to acts of nature. Our 30-year-old guide could not handle an emergency and was busy with the other guests taking them on the prescheduled tours and taking care of his needs like going to the gym. My daughter had a fever on Saturday morning, which was reported to our Intro guide. We left Mexico on Monday and on Thursday the Mexico tour manager finally got back to me. It falls on Intro’s corporate policies and systems of support to help guests during emergencies. Their current systems at best are abysmal. Intro cannot expect a guide to deal with emergencies and manage the tour at the same time. They should have a support team for situations like this instead of leaving guests out to figure it out in a foreign country while the rest of the tour group is out having a fabulous time and the guide is unreachable my phone. I am in shock that Intro mishandled such a serious situation with 15 years in the business. The company dropped the ball multiple times but it is inexcusable to provide zero support during a medical emergency. I purchased the best insurance and I arranged and prodded and called and hussled to get my daughter care. In the meantime it was radio silence on Intro’s end. I had to pay over 1000$ usd out of pocket just to get basic care. I am appalled at the lack of care, compassion, and customer service. The only reason we stood a chance is because I made all the arrangements and I had excellent insurance. Intro endangers the lives of the people they are paid to serve through negligence and dereliction. My mistake after traveling to 28 countries on my own was thinking we would be safe with a tour company based in the U.K. and Australia. My daughter will be hospitalized for four days and three nights in the United States. She has had ongoing medical care because of the severity of the illness which Intro has minimized. There’s a reason why I took her out of Holbox immediately. The care she received in Mexico pales in comparison to what she is getting in the United States. During a tropical storm, Intro decided it was best to take us to an island that was on the coast, flooded, and remote. The conditions on the island were abysmal. Most of the island was in accessible by foot or vehicle because of severe flooding. Their drivers leave much to be desired in terms of safety. The accommodations are hit and miss as is the food offered. Some of the accommodations were great. Some of the accommodations were subpar. I brought my concerns to the guide multiple times only to be told that I needed to have requested an upgrade."

What travelers are saying

"My feedback on ATJ is based on a requested quote for a trip to a well-known destination in the Himalayas. As any prudent traveler will do before booking any overseas tours, I "do my homework" and "ask lots of questions" before booking a trip. Especially when there are many options and different price points involved. In this specific case, I called to inquire about a typical 8-10 day tour, and was sent a copy of a proposal from a previous client as a sample tour. As a seasoned traveler, I did some simple online research on the 5 star luxury hotels included on that tour, and after removing those costs from the quote, I quickly realized I could not justify the daily per diems being charged for just the driver, guide, meals, Government fees, and other in-country expenses. After an initial exchange of emails, I was told that future ‘revisions’ to the tour proposal would require a NON-REFUNDABLE deposit of $1,000 before proceeding further. Moreover, they requested this NON-REFUNDABLE deposit of $1,000 without committing to a fixed final price for the tour, even though the tour was only 13 months away. This meant the I as the customer, was totally exposed and at the mercy of any arbitrary price hikes the agency might choose to unilaterally impose at their will. I declined and respectfully asked for a tour proposal with the lower daily per diems they had advertised in an email to me as their ‘starting quote’. They chose not to provide that. Realizing that this company was not meeting my expectations, I booked a tour to this country with another reputable company that: (1) Didn't ask for any non-refundable deposit during initial discussions of the tour - much less a $1,000 deposit (2) Didn't leave the final price of the tour as 'open-ended' - subject to unexpected increases at the discretion of the travel agency, and… (3) Didn't have what I considered as excessive daily per-diems for all non hotel-related expenses (i.e driver, guide, meals, Government fees, and incidental in-country expenses). While I cannot comment on the company as a whole, my feedback does reflect my experience in the one and only interaction with this agency. Although I was willing to pay top dollar for a luxury experience, the daily per-diems I was quoted simply did not match the value I felt I would be receiving. Others can judge and decide for themselves if these daily per-diems and strict business practices are consistent with industry standards, and whether this is a good 'fit' for their own travel needs. I would only suggest you do your homework and compare with other reputable agencies before booking your tour."

What travelers are saying

"It is a difficult job to make everybody happy all of the time, but you ladies do a superb job. We were definitely off the beaten path, and when following that path there are sometimes unexpected surprises, but every bump was handled beautifully."

What travelers are saying

"We were really happy with all the arrangements that were made. Skyhaven Tours were planned out beautifully, and Lahiru, our tour planner, did a fantastic job with this itinerary. This was a relatively last-minute trip, and it all came together nicely. I would highly recommend this tour company."

What travelers are saying

"used Direct traveller or my business trip in Turkey. Excellent from the word go. The Istanbul hotel they recommended and the service provided for the taxi was spot on"

What travelers are saying

"It is a difficult job to make everybody happy all of the time, but you ladies do a superb job. We were definitely off the beaten path, and when following that path there are sometimes unexpected surprises, but every bump was handled beautifully."

What travelers are saying

"It is a difficult job to make everybody happy all of the time, but you ladies do a superb job. We were definitely off the beaten path, and when following that path there are sometimes unexpected surprises, but every bump was handled beautifully."

What travelers are saying

"used Direct traveller or my business trip in Turkey. Excellent from the word go. The Istanbul hotel they recommended and the service provided for the taxi was spot on"