New Zealand Tour & Trip Reviews

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New Zealand Tour & Trip Ratings

4.6/5  Excellent
Excellent
119
Great
42
Average
8
Disappointing
3
Terrible
0

Tour Reviews

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M

Mia Fulham

Jul 2022

Written on

Sweet as' South Start Wellington

Lucy and Dylan were so amazing and we had the trip of a lifetime. They went the extra mile at every location, and truly showed us the best time. The included and opt...

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Shayle Kelly

Sep 2022

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Sweet as' South End Wellington

There were so many add ons to do which made it super fun

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Ashleigh Hall

Jul 2022

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The Big Tiki Auckland to Queenstown Summer

Contiki is such a great start when thinking of travelling solo, I knew I wanted to see New Zealand but didn’t know where to start, Contiki took the hassle out and de...

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CV

Feb 2023

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Did not get to go to New Zealand

Cyclone Gabrielle came to the north island of NZ which included Aukland our starting point of the program. NZ air cancelled all flights out of the US to Aukland. Thi...

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Deborah V

Mar 2020

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itinerary was such a great one

This itinerary was such a great one - and for the cost: outstanding and the local people all so very nice. The hotels were nice, all in good locations, always great ...

New Zealand Reviews

I

Ian

Mar 2020

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Organized and Fantastic Trip

Our recent trip was great. The itinerary was thorough in providing us an up close experience of both New Zealand and Australia. Our guide Jeremy was fantastic. He wa...

C

Curtis

Mar 2020

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real class operation

Everything about this trip was amazing, from the itinerary to the cost. Our guide Jeremy made the trip interesting and kept things on track. He was very knowledgeabl...

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Lorna

Mar 2020

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Outstading

Attention to detail outstanding. Accommodations outstanding as well. Optional tours very good although we added a trip to the opera since a great opera showing while...

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Cornelia

Mar 2020

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Amazing Trip

The trip to New Zealand and Australia were amazing! I would suggest adding a day to each location to be able to explore more. Going that distance from the USA and al...

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Michael

Mar 2020

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pleasing varieties

I enjoyed the tour very much. Liz, our guide, was professional and gave excellent advice. New Zealand and Australia were new to me and it seemed that the itinerary t...

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Top New Zealand Tours

New Zealand Reviews

J

Judy

Mar 2020

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top best trips

First I want to say I loved this trip it was 21 days of amazement. I loved our tour guide Elizabeth Moran who was one of the reasons why I loved this trip. This guid...

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Deborah

Mar 2020

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enlightening tour

The tour of New Zealand and Australia were enlightening. Betty, our tour director, was excellent with directions and keeping us all informed about each days events a...

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Anonymous

Mar 2020

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The trip was exceptional

This was our 5th Smartours and my rating is "good". The trip was exceptional. New Zealand was a wonderful revelation and Australia was fantastic. The tour group was ...

E

E

Mar 2020

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landscape is stunning

Certainly a whirlwind trip and happy memories. NZ landscape is stunning and people we met were so welcoming. The farm stay in Fairlie was a high point. Stays in Aust...

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Suzanne

Mar 2020

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i liked the tour

This tour was my first with SmarTours. I liked the tour and was very happy with Liz Moran as our guide. I didn’t see any reason to go to Auckland, just a city. Our “...

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New Zealand Reviews

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Anonymous

Mar 2020

Written on

unhelpful and confusing

There were many airport delays with Qantas. At one point they gave all our seats away. We lost 1/2 day in Auckland. They landed in Townsville instead of Cairns. We h...

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Sally

Mar 2020

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suggestions

I was surprised the transportation to the optional tours was not included in the cost of that tour. I also would’ve liked to of had a guide from Australia or New Zea...

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Danielle

Jan 2018

Written on

Wonderful Tour With Heart

This was my best trip to date. Jeremy Elsasser was the most Professional, patient, informative and kind Tour Guide that I have ever traveled with. I would gladly rec...

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621 - 638 of 638 Reviews shown

Editor’s Take

What to Look For in New Zealand Tour Reviews

Most trip reviews tend to focus on some or all of these 5 key areas, not all of which may be relevant to you: the tour guide, travel company, service level, country or countries traveled in, and the trip itinerary.

Remember, just because you see a 1 star review doesn’t necessarily mean that person disliked the country.


Many tours in New Zealand are adventure based, so a sense of safety, guide knowledge and competence are very important factors for reviewers of New Zealand tours.

Even though New Zealand is quite small, it can be easy to try and cram way too much into the tour itinerary - including quite long drives to get from place to place. Be sure to read the itineraries for New Zealand tours carefully to get a sense of the transportation time, and number of days spent in each place. If you’re looking for a slower pace, you don’t want to be disappointed!

When reading New Zealand reviews, it’s also important to bear in mind that tours of New Zealand often include Australia as well. For those travelers who have to travel a very long way to get to the Oceania region (which is most people!), this can be an excellent way to maximize your vacation time.

However, it also has the potential to feel like you barely skim the surface of what these incredible countries have to offer. Negative reviews may have been hoping for a more relaxed pace, and ended up feeling hectic the whole time instead.

Accommodations in New Zealand are usually up to westernized standards, with plenty of amenities available. If you are camping or staying in small towns, of course, expect to deal with some factors like wildlife and weather. 

If you want a professional take on traveling in New Zealand, see the Travelstride new Zealand Guide »

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