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90 Trips match your criteria (61 - 80 shown)
Highlights
Themes
Nature & Wildlife, Culinary & Wine, Photography, National Parks, Yoga, Meditation & Wellness, Relaxing Retreats, Holy Land
What travelers are saying
"I enrolled early in the French Art Voyage because of the caliber of the sites visited: no visit to the overly crowded Louvre but rather to Monet’s Giverny and Cezanne’s studio. A preliminary itinerary I just received has no mention of Giverny so I went online to be sure it was still open. It is. I checked Cezanne’s studio and found it closed for renovation. I called Road Scholar to ask why Giverny was canceled and did they mean Cezanne perhaps. A customer service rep was clueless. I spelled Giverny to her twice. She put me on hold for 15 minutes, returned and said someone would contact me. I told her to wait a minute. I had more. Was Cezanne’s studio to be canceled as well.? Five days later I get an email from Judith telling me Giverny was not officially on the itinerary, Cezanne’s studio had to be removed due to renovation and I could not see the Mona Lisa!!! I responded saying I sensed some bait and switch also reminding her I NEVER asked about the Mona Lisa. She replied telling me how to arrange Giverny for myself and reiterating that I could not see the Mona Lisa!!!! I have experienced ageism but not gaslighting like this. I am not an old fool who imagined Giverny on the itinerary. I am not an old fool insisting on a Mona Lisa that was not. Road Scholar has no business marketing to elders with staff like this."
Highlights
Themes
Nature & Wildlife, Culinary & Wine, Photography, National Parks, Yoga, Meditation & Wellness, Relaxing Retreats, Holy Land
What travelers are saying
"I enrolled early in the French Art Voyage because of the caliber of the sites visited: no visit to the overly crowded Louvre but rather to Monet’s Giverny and Cezanne’s studio. A preliminary itinerary I just received has no mention of Giverny so I went online to be sure it was still open. It is. I checked Cezanne’s studio and found it closed for renovation. I called Road Scholar to ask why Giverny was canceled and did they mean Cezanne perhaps. A customer service rep was clueless. I spelled Giverny to her twice. She put me on hold for 15 minutes, returned and said someone would contact me. I told her to wait a minute. I had more. Was Cezanne’s studio to be canceled as well.? Five days later I get an email from Judith telling me Giverny was not officially on the itinerary, Cezanne’s studio had to be removed due to renovation and I could not see the Mona Lisa!!! I responded saying I sensed some bait and switch also reminding her I NEVER asked about the Mona Lisa. She replied telling me how to arrange Giverny for myself and reiterating that I could not see the Mona Lisa!!!! I have experienced ageism but not gaslighting like this. I am not an old fool who imagined Giverny on the itinerary. I am not an old fool insisting on a Mona Lisa that was not. Road Scholar has no business marketing to elders with staff like this."
All Antarctica & the Arctic Budget Trips & Packages, expedition cruises, self guided adventures and vacation packages. Find the best guided and expert planned vacation and holiday packages. Read more about Antarctica & the Arctic Budget Trips & Packages
Highlights
Themes
50 Plus, Education / Learning
What travelers are saying
"I enrolled early in the French Art Voyage because of the caliber of the sites visited: no visit to the overly crowded Louvre but rather to Monet’s Giverny and Cezanne’s studio. A preliminary itinerary I just received has no mention of Giverny so I went online to be sure it was still open. It is. I checked Cezanne’s studio and found it closed for renovation. I called Road Scholar to ask why Giverny was canceled and did they mean Cezanne perhaps. A customer service rep was clueless. I spelled Giverny to her twice. She put me on hold for 15 minutes, returned and said someone would contact me. I told her to wait a minute. I had more. Was Cezanne’s studio to be canceled as well.? Five days later I get an email from Judith telling me Giverny was not officially on the itinerary, Cezanne’s studio had to be removed due to renovation and I could not see the Mona Lisa!!! I responded saying I sensed some bait and switch also reminding her I NEVER asked about the Mona Lisa. She replied telling me how to arrange Giverny for myself and reiterating that I could not see the Mona Lisa!!!! I have experienced ageism but not gaslighting like this. I am not an old fool who imagined Giverny on the itinerary. I am not an old fool insisting on a Mona Lisa that was not. Road Scholar has no business marketing to elders with staff like this."
Highlights
Themes
Nature & Wildlife, 50 Plus, Hiking & Walking, Education / Learning, National Parks
What travelers are saying
"I enrolled early in the French Art Voyage because of the caliber of the sites visited: no visit to the overly crowded Louvre but rather to Monet’s Giverny and Cezanne’s studio. A preliminary itinerary I just received has no mention of Giverny so I went online to be sure it was still open. It is. I checked Cezanne’s studio and found it closed for renovation. I called Road Scholar to ask why Giverny was canceled and did they mean Cezanne perhaps. A customer service rep was clueless. I spelled Giverny to her twice. She put me on hold for 15 minutes, returned and said someone would contact me. I told her to wait a minute. I had more. Was Cezanne’s studio to be canceled as well.? Five days later I get an email from Judith telling me Giverny was not officially on the itinerary, Cezanne’s studio had to be removed due to renovation and I could not see the Mona Lisa!!! I responded saying I sensed some bait and switch also reminding her I NEVER asked about the Mona Lisa. She replied telling me how to arrange Giverny for myself and reiterating that I could not see the Mona Lisa!!!! I have experienced ageism but not gaslighting like this. I am not an old fool who imagined Giverny on the itinerary. I am not an old fool insisting on a Mona Lisa that was not. Road Scholar has no business marketing to elders with staff like this."
Highlights
Themes
Nature & Wildlife, Sailing, National Parks
What travelers are saying
"Horrible horrible customer service! Or should I say non-existent?! As a world traveller, I have encountered all types of crappy, parroting, cookie-cutter, idiotic answers from customer services over the last decade; however, I have never EVER had a company ghosting customers let alone one whom we have paid tens of thousands of Euros! The pre-booking phase was just fine and smooth, the laid-back attitude of welcoming on the ship without x-ray machines and asking for passports was amazing. But the nice part ended there. The meals, lectures and general service was mediocre at best. The more important thing is the missing of Kvitoya, which was the main point of the cruise for us. Basically the captain did not want to go there, they used the weather as an excuse because the way the expedition leader put it was: “It would be very uncomfortable and we'd be missing a day and a half of activities.” ! So it wasn't that the weather made it impossible, it was a “choice” by the captain. Mind you, it's no longer possible to visit Kvitoya from January 2025 on due to new regulations, so there is no way to make up for this. So it is a huge huge loss for us. Then, comes the worst part. They wrote a logbook with NO MENTION of missing Kvitoya at all! The only place you find Kvitoya in the logbook is in the name of the voyage! Incredible... Then of course comes the even more incredible part: As Kvitoya was the highlight and the main reason why we booked this voyage, we asked for a partial refund. Mind you, the cruise without Kvitoya is much cheaper than what we have paid for. And what did they do?? They basically did not answer at all! After two weeks, I wrote reminding them our request. We were told that we'd be getting an answer, but within 6 weeks. So we waited six weeks, nothing. 7th week, still nothing. In the end, I wrote again and got an apology from the reception desk “for the inconvenience”! Still 5 more days passed and the Arctic Director deigned to answer. It probably would have been better if he hadn't! It was an indignant answer saying how rightful they were, how it took time to “investigate” (as if they're investigating a murder case!), that the trip was overall successful apart from not getting to Kvitoya (Duh! That's the point of the voyage, it's in the name: “Around Spitsbergen and Kvitoya”), apologizing “nevertheless” (implying there was no need for an apology but he was still apologizing!) and offering us a 20 % discount on a future trip stating specifically that it was valid only for “non-discounted” voyages, that is basically trying to sell us yet another trip which would get money in their pockets, not compensating us the least! Not even offering the difference between the voyage without Kvitoya, that is the one we paid for and the one we got. I naturally replied with a refusal of their offer, and legitimately criticized the response. Well... It's been a week now and no answer. So basically, we are ghosted! Never in our lives did such a thing happen that the customer service did not get back to us after 2 months, not even with small companies let alone a company who has charged tens of thousands euros! And being ghosted??! STAY AWAY from Oceanwide! It's easy to be a good company when things go fine. The calibre and quality of a company shows in the proactive way they solve problems and Oceanwide failed miserably on this!"
Highlights
Themes
Nature & Wildlife, Hiking & Walking, Birding, National Parks, Small Ship Cruise
What travelers are saying
"Horrible horrible customer service! Or should I say non-existent?! As a world traveller, I have encountered all types of crappy, parroting, cookie-cutter, idiotic answers from customer services over the last decade; however, I have never EVER had a company ghosting customers let alone one whom we have paid tens of thousands of Euros! The pre-booking phase was just fine and smooth, the laid-back attitude of welcoming on the ship without x-ray machines and asking for passports was amazing. But the nice part ended there. The meals, lectures and general service was mediocre at best. The more important thing is the missing of Kvitoya, which was the main point of the cruise for us. Basically the captain did not want to go there, they used the weather as an excuse because the way the expedition leader put it was: “It would be very uncomfortable and we'd be missing a day and a half of activities.” ! So it wasn't that the weather made it impossible, it was a “choice” by the captain. Mind you, it's no longer possible to visit Kvitoya from January 2025 on due to new regulations, so there is no way to make up for this. So it is a huge huge loss for us. Then, comes the worst part. They wrote a logbook with NO MENTION of missing Kvitoya at all! The only place you find Kvitoya in the logbook is in the name of the voyage! Incredible... Then of course comes the even more incredible part: As Kvitoya was the highlight and the main reason why we booked this voyage, we asked for a partial refund. Mind you, the cruise without Kvitoya is much cheaper than what we have paid for. And what did they do?? They basically did not answer at all! After two weeks, I wrote reminding them our request. We were told that we'd be getting an answer, but within 6 weeks. So we waited six weeks, nothing. 7th week, still nothing. In the end, I wrote again and got an apology from the reception desk “for the inconvenience”! Still 5 more days passed and the Arctic Director deigned to answer. It probably would have been better if he hadn't! It was an indignant answer saying how rightful they were, how it took time to “investigate” (as if they're investigating a murder case!), that the trip was overall successful apart from not getting to Kvitoya (Duh! That's the point of the voyage, it's in the name: “Around Spitsbergen and Kvitoya”), apologizing “nevertheless” (implying there was no need for an apology but he was still apologizing!) and offering us a 20 % discount on a future trip stating specifically that it was valid only for “non-discounted” voyages, that is basically trying to sell us yet another trip which would get money in their pockets, not compensating us the least! Not even offering the difference between the voyage without Kvitoya, that is the one we paid for and the one we got. I naturally replied with a refusal of their offer, and legitimately criticized the response. Well... It's been a week now and no answer. So basically, we are ghosted! Never in our lives did such a thing happen that the customer service did not get back to us after 2 months, not even with small companies let alone a company who has charged tens of thousands euros! And being ghosted??! STAY AWAY from Oceanwide! It's easy to be a good company when things go fine. The calibre and quality of a company shows in the proactive way they solve problems and Oceanwide failed miserably on this!"
Highlights
Highlights
Themes
Nature & Wildlife, National Parks, Small Ship Cruise
What travelers are saying
"Horrible horrible customer service! Or should I say non-existent?! As a world traveller, I have encountered all types of crappy, parroting, cookie-cutter, idiotic answers from customer services over the last decade; however, I have never EVER had a company ghosting customers let alone one whom we have paid tens of thousands of Euros! The pre-booking phase was just fine and smooth, the laid-back attitude of welcoming on the ship without x-ray machines and asking for passports was amazing. But the nice part ended there. The meals, lectures and general service was mediocre at best. The more important thing is the missing of Kvitoya, which was the main point of the cruise for us. Basically the captain did not want to go there, they used the weather as an excuse because the way the expedition leader put it was: “It would be very uncomfortable and we'd be missing a day and a half of activities.” ! So it wasn't that the weather made it impossible, it was a “choice” by the captain. Mind you, it's no longer possible to visit Kvitoya from January 2025 on due to new regulations, so there is no way to make up for this. So it is a huge huge loss for us. Then, comes the worst part. They wrote a logbook with NO MENTION of missing Kvitoya at all! The only place you find Kvitoya in the logbook is in the name of the voyage! Incredible... Then of course comes the even more incredible part: As Kvitoya was the highlight and the main reason why we booked this voyage, we asked for a partial refund. Mind you, the cruise without Kvitoya is much cheaper than what we have paid for. And what did they do?? They basically did not answer at all! After two weeks, I wrote reminding them our request. We were told that we'd be getting an answer, but within 6 weeks. So we waited six weeks, nothing. 7th week, still nothing. In the end, I wrote again and got an apology from the reception desk “for the inconvenience”! Still 5 more days passed and the Arctic Director deigned to answer. It probably would have been better if he hadn't! It was an indignant answer saying how rightful they were, how it took time to “investigate” (as if they're investigating a murder case!), that the trip was overall successful apart from not getting to Kvitoya (Duh! That's the point of the voyage, it's in the name: “Around Spitsbergen and Kvitoya”), apologizing “nevertheless” (implying there was no need for an apology but he was still apologizing!) and offering us a 20 % discount on a future trip stating specifically that it was valid only for “non-discounted” voyages, that is basically trying to sell us yet another trip which would get money in their pockets, not compensating us the least! Not even offering the difference between the voyage without Kvitoya, that is the one we paid for and the one we got. I naturally replied with a refusal of their offer, and legitimately criticized the response. Well... It's been a week now and no answer. So basically, we are ghosted! Never in our lives did such a thing happen that the customer service did not get back to us after 2 months, not even with small companies let alone a company who has charged tens of thousands euros! And being ghosted??! STAY AWAY from Oceanwide! It's easy to be a good company when things go fine. The calibre and quality of a company shows in the proactive way they solve problems and Oceanwide failed miserably on this!"
Highlights
Themes
Nature & Wildlife, 50 Plus, Sailing, National Parks
What travelers are saying
"Horrible horrible customer service! Or should I say non-existent?! As a world traveller, I have encountered all types of crappy, parroting, cookie-cutter, idiotic answers from customer services over the last decade; however, I have never EVER had a company ghosting customers let alone one whom we have paid tens of thousands of Euros! The pre-booking phase was just fine and smooth, the laid-back attitude of welcoming on the ship without x-ray machines and asking for passports was amazing. But the nice part ended there. The meals, lectures and general service was mediocre at best. The more important thing is the missing of Kvitoya, which was the main point of the cruise for us. Basically the captain did not want to go there, they used the weather as an excuse because the way the expedition leader put it was: “It would be very uncomfortable and we'd be missing a day and a half of activities.” ! So it wasn't that the weather made it impossible, it was a “choice” by the captain. Mind you, it's no longer possible to visit Kvitoya from January 2025 on due to new regulations, so there is no way to make up for this. So it is a huge huge loss for us. Then, comes the worst part. They wrote a logbook with NO MENTION of missing Kvitoya at all! The only place you find Kvitoya in the logbook is in the name of the voyage! Incredible... Then of course comes the even more incredible part: As Kvitoya was the highlight and the main reason why we booked this voyage, we asked for a partial refund. Mind you, the cruise without Kvitoya is much cheaper than what we have paid for. And what did they do?? They basically did not answer at all! After two weeks, I wrote reminding them our request. We were told that we'd be getting an answer, but within 6 weeks. So we waited six weeks, nothing. 7th week, still nothing. In the end, I wrote again and got an apology from the reception desk “for the inconvenience”! Still 5 more days passed and the Arctic Director deigned to answer. It probably would have been better if he hadn't! It was an indignant answer saying how rightful they were, how it took time to “investigate” (as if they're investigating a murder case!), that the trip was overall successful apart from not getting to Kvitoya (Duh! That's the point of the voyage, it's in the name: “Around Spitsbergen and Kvitoya”), apologizing “nevertheless” (implying there was no need for an apology but he was still apologizing!) and offering us a 20 % discount on a future trip stating specifically that it was valid only for “non-discounted” voyages, that is basically trying to sell us yet another trip which would get money in their pockets, not compensating us the least! Not even offering the difference between the voyage without Kvitoya, that is the one we paid for and the one we got. I naturally replied with a refusal of their offer, and legitimately criticized the response. Well... It's been a week now and no answer. So basically, we are ghosted! Never in our lives did such a thing happen that the customer service did not get back to us after 2 months, not even with small companies let alone a company who has charged tens of thousands euros! And being ghosted??! STAY AWAY from Oceanwide! It's easy to be a good company when things go fine. The calibre and quality of a company shows in the proactive way they solve problems and Oceanwide failed miserably on this!"
Best Antarctica & the Arctic Budget Trips & Packages Tours by Duration
Best Antarctica & the Arctic Budget Trips & Packages Tours by Price
18 day trip with Quark Expeditions on the Ocean Diamond from Uschuaia to the Falklands, South Georgia and the Antarctic Peninsula with landings by Zodiac in remote...
Holiday of a lifetime, which will never be forgotten. Had an absolutely amazing time from start to finish. This holiday was beyond our expectations! King Peng...
Fantastic - great photographic trip. A lot of days at sea though - so an interest in sea-birds useful! South Georgia should be a must ...
It was the most wonderful experience and I wouldn't have missed it for the world. Sheer excitement. There was more than one inspirational moment and I couldn't c...
It was the most wonderful experience and I wouldn't have missed it for the world. Sheer excitement. There was more than one inspirational moment and I couldn't ch...
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