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243 Trips match your criteria (61 - 80 shown)
Highlights
Themes
Nature & Wildlife, Culinary & Wine, Photography, National Parks, Yoga, Meditation & Wellness, Relaxing Retreats, Holy Land
What travelers are saying
"I enrolled early in the French Art Voyage because of the caliber of the sites visited: no visit to the overly crowded Louvre but rather to Monet’s Giverny and Cezanne’s studio. A preliminary itinerary I just received has no mention of Giverny so I went online to be sure it was still open. It is. I checked Cezanne’s studio and found it closed for renovation. I called Road Scholar to ask why Giverny was canceled and did they mean Cezanne perhaps. A customer service rep was clueless. I spelled Giverny to her twice. She put me on hold for 15 minutes, returned and said someone would contact me. I told her to wait a minute. I had more. Was Cezanne’s studio to be canceled as well.? Five days later I get an email from Judith telling me Giverny was not officially on the itinerary, Cezanne’s studio had to be removed due to renovation and I could not see the Mona Lisa!!! I responded saying I sensed some bait and switch also reminding her I NEVER asked about the Mona Lisa. She replied telling me how to arrange Giverny for myself and reiterating that I could not see the Mona Lisa!!!! I have experienced ageism but not gaslighting like this. I am not an old fool who imagined Giverny on the itinerary. I am not an old fool insisting on a Mona Lisa that was not. Road Scholar has no business marketing to elders with staff like this."
Highlights
Themes
Nature & Wildlife, Culinary & Wine, Photography, National Parks, Yoga, Meditation & Wellness, Relaxing Retreats, Holy Land
What travelers are saying
"I enrolled early in the French Art Voyage because of the caliber of the sites visited: no visit to the overly crowded Louvre but rather to Monet’s Giverny and Cezanne’s studio. A preliminary itinerary I just received has no mention of Giverny so I went online to be sure it was still open. It is. I checked Cezanne’s studio and found it closed for renovation. I called Road Scholar to ask why Giverny was canceled and did they mean Cezanne perhaps. A customer service rep was clueless. I spelled Giverny to her twice. She put me on hold for 15 minutes, returned and said someone would contact me. I told her to wait a minute. I had more. Was Cezanne’s studio to be canceled as well.? Five days later I get an email from Judith telling me Giverny was not officially on the itinerary, Cezanne’s studio had to be removed due to renovation and I could not see the Mona Lisa!!! I responded saying I sensed some bait and switch also reminding her I NEVER asked about the Mona Lisa. She replied telling me how to arrange Giverny for myself and reiterating that I could not see the Mona Lisa!!!! I have experienced ageism but not gaslighting like this. I am not an old fool who imagined Giverny on the itinerary. I am not an old fool insisting on a Mona Lisa that was not. Road Scholar has no business marketing to elders with staff like this."
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Highlights
Themes
Nature & Wildlife, Culinary & Wine, Photography, National Parks, Yoga, Meditation & Wellness, Relaxing Retreats, Holy Land
What travelers are saying
"I enrolled early in the French Art Voyage because of the caliber of the sites visited: no visit to the overly crowded Louvre but rather to Monet’s Giverny and Cezanne’s studio. A preliminary itinerary I just received has no mention of Giverny so I went online to be sure it was still open. It is. I checked Cezanne’s studio and found it closed for renovation. I called Road Scholar to ask why Giverny was canceled and did they mean Cezanne perhaps. A customer service rep was clueless. I spelled Giverny to her twice. She put me on hold for 15 minutes, returned and said someone would contact me. I told her to wait a minute. I had more. Was Cezanne’s studio to be canceled as well.? Five days later I get an email from Judith telling me Giverny was not officially on the itinerary, Cezanne’s studio had to be removed due to renovation and I could not see the Mona Lisa!!! I responded saying I sensed some bait and switch also reminding her I NEVER asked about the Mona Lisa. She replied telling me how to arrange Giverny for myself and reiterating that I could not see the Mona Lisa!!!! I have experienced ageism but not gaslighting like this. I am not an old fool who imagined Giverny on the itinerary. I am not an old fool insisting on a Mona Lisa that was not. Road Scholar has no business marketing to elders with staff like this."
Highlights
Themes
Nature & Wildlife, Culinary & Wine, Family Friendly, Cycling & Biking, Hiking & Walking, Birding, National Parks, Golf
What travelers are saying
"I enrolled early in the French Art Voyage because of the caliber of the sites visited: no visit to the overly crowded Louvre but rather to Monet’s Giverny and Cezanne’s studio. A preliminary itinerary I just received has no mention of Giverny so I went online to be sure it was still open. It is. I checked Cezanne’s studio and found it closed for renovation. I called Road Scholar to ask why Giverny was canceled and did they mean Cezanne perhaps. A customer service rep was clueless. I spelled Giverny to her twice. She put me on hold for 15 minutes, returned and said someone would contact me. I told her to wait a minute. I had more. Was Cezanne’s studio to be canceled as well.? Five days later I get an email from Judith telling me Giverny was not officially on the itinerary, Cezanne’s studio had to be removed due to renovation and I could not see the Mona Lisa!!! I responded saying I sensed some bait and switch also reminding her I NEVER asked about the Mona Lisa. She replied telling me how to arrange Giverny for myself and reiterating that I could not see the Mona Lisa!!!! I have experienced ageism but not gaslighting like this. I am not an old fool who imagined Giverny on the itinerary. I am not an old fool insisting on a Mona Lisa that was not. Road Scholar has no business marketing to elders with staff like this."
Highlights
Themes
Nature & Wildlife, Culinary & Wine, Photography, National Parks, Yoga, Meditation & Wellness, Relaxing Retreats, Holy Land
What travelers are saying
"I enrolled early in the French Art Voyage because of the caliber of the sites visited: no visit to the overly crowded Louvre but rather to Monet’s Giverny and Cezanne’s studio. A preliminary itinerary I just received has no mention of Giverny so I went online to be sure it was still open. It is. I checked Cezanne’s studio and found it closed for renovation. I called Road Scholar to ask why Giverny was canceled and did they mean Cezanne perhaps. A customer service rep was clueless. I spelled Giverny to her twice. She put me on hold for 15 minutes, returned and said someone would contact me. I told her to wait a minute. I had more. Was Cezanne’s studio to be canceled as well.? Five days later I get an email from Judith telling me Giverny was not officially on the itinerary, Cezanne’s studio had to be removed due to renovation and I could not see the Mona Lisa!!! I responded saying I sensed some bait and switch also reminding her I NEVER asked about the Mona Lisa. She replied telling me how to arrange Giverny for myself and reiterating that I could not see the Mona Lisa!!!! I have experienced ageism but not gaslighting like this. I am not an old fool who imagined Giverny on the itinerary. I am not an old fool insisting on a Mona Lisa that was not. Road Scholar has no business marketing to elders with staff like this."
Highlights
Themes
Cultural, Nature & Wildlife, National Parks
What travelers are saying
"My Mother and I planned this trip for 11 months, we were celebrating our 40th & 60th birthday together. We arrived to Paris on Monday the 26th. I had requested 2 extra nights so we would have some time to adjust after traveling. The company decided to book a tour for us the second day after being asked not too. We arrived to our hotel in a disgusting part of Paris and quite a ways from the sights. Even our taxi driver (the one the company hired) told us this part of Paris was unsafe, especially for women and at night. It took 35mins to get from out hotel to the eiffel tower by car. Our room was so not great, it faced inside looking at a wall. That's considered 4 stars? The staff however was amazing and helpful. They even warned us to not be out at night as the area wasn't the most safe. I let the company know and they said that guarantee the area is safe and central to the sites. 80% of our hotels were not as advertised but the "or similar" ones. Had we gotten the one as shown on the advert, we would have been in a beautiful area, with lovely shops and restaurants. (We went by the hotels we should of had, and all had availability) Fun fact, we had been put right across from the train station, yet none of the transfers were out of this train station, but another 30min Uber ride to a different train station. I contacted customer service over 15 times on this trip about various issues and each time they ignored what was happening and used some lame excuse as why they couldn't help. For example; One tour in Beaune required that we make our way to a winery on a friday morning. We asked the front desk to help us when we couldn't get uber/bolt to work( heads up, they don't have that service there, except sometimes on sat/sun) they also do not have a taxi service available during the week. All 5 of the front desk staff, looked at us like we were crazy. They all tried so hard to find us a way out there besides walking 5miles to get there in 90° weather. They kept saying we're not sure why the tour company keeps saying there is a way out there by public transit, but there isn't. I called customer service.. they argued with me several times over the matter. They sent me info on taxi services that didn't exist there, bus schedules that were for children's bus routes for school and told us that walking was an option. Sadly, we missed the tour. I was shocked. I asked for a phone call from a manager.. I still have yet to receive one even after asking repeatedly. Another fun fact, Discovery Nomads books tours for you that have to paid when the tour is over, as with the walking tour of Paris they arranged for us. The guide himself was amazing, but the only way the guide makes money is by us giving him money at the end. Weird that a company who charges me for tours, made me pay for a tour on site. Not to mention, buyer beware, when it says you get to see the Louve, they mean look at it. You'll have to buy a ticket to go inside. As well as Versallies, where it says a day at Versallies, they mean a couple hours at best. We got there at 2, the tour was 2hrs. and it closes at 6pm. O no time to see the home and gardens. That's not even half a day. I let customer service know that too. They ignored me. We missed a train due to it being delayed and then cancelled. I tried to call customer service again for help, this time no answer. Unfamiliar with what to do, we rebooked a train and paid over 250 euros for it. I let the company know and their reply, it says the train wasn't cancelled so we can't help you. Yet here we were with about 12 other people who also had to rebook a train. Had we had help from the company at the time, we could have just switched our tickets to the next train. But alas, no help from them just excuses. Overall I spent more time trying to figure out how to get transport from A to B, emailing and calling them, spending over 800 euros in transport just to get to train stations and tours, and not to mention the awful train schedules they had us on. This trip was a complete nightmare. I wanted this trip to be amazing for my mother and I, and all we wanted to do was come home. I will never use this company again, and I will share this horror story with others as much as possible to warn them of using Discover Nomads."
Highlights
Highlights
Themes
Cultural, Nature & Wildlife, Local Immersion & Homestays, National Parks, High Adventure, Scuba Diving, Singles Travel
What travelers are saying
"My daughter and I were repatriated because she contracted dengue fever. Though I do not hold Intro responsible for acts of nature, I do hold them responsible for the way they respond to acts of nature. Our 30-year-old guide could not handle an emergency and was busy with the other guests taking them on the prescheduled tours and taking care of his needs like going to the gym. My daughter had a fever on Saturday morning, which was reported to our Intro guide. We left Mexico on Monday and on Thursday the Mexico tour manager finally got back to me. It falls on Intro’s corporate policies and systems of support to help guests during emergencies. Their current systems at best are abysmal. Intro cannot expect a guide to deal with emergencies and manage the tour at the same time. They should have a support team for situations like this instead of leaving guests out to figure it out in a foreign country while the rest of the tour group is out having a fabulous time and the guide is unreachable my phone. I am in shock that Intro mishandled such a serious situation with 15 years in the business. The company dropped the ball multiple times but it is inexcusable to provide zero support during a medical emergency. I purchased the best insurance and I arranged and prodded and called and hussled to get my daughter care. In the meantime it was radio silence on Intro’s end. I had to pay over 1000$ usd out of pocket just to get basic care. I am appalled at the lack of care, compassion, and customer service. The only reason we stood a chance is because I made all the arrangements and I had excellent insurance. Intro endangers the lives of the people they are paid to serve through negligence and dereliction. My mistake after traveling to 28 countries on my own was thinking we would be safe with a tour company based in the U.K. and Australia. My daughter will be hospitalized for four days and three nights in the United States. She has had ongoing medical care because of the severity of the illness which Intro has minimized. There’s a reason why I took her out of Holbox immediately. The care she received in Mexico pales in comparison to what she is getting in the United States. During a tropical storm, Intro decided it was best to take us to an island that was on the coast, flooded, and remote. The conditions on the island were abysmal. Most of the island was in accessible by foot or vehicle because of severe flooding. Their drivers leave much to be desired in terms of safety. The accommodations are hit and miss as is the food offered. Some of the accommodations were great. Some of the accommodations were subpar. I brought my concerns to the guide multiple times only to be told that I needed to have requested an upgrade."
Highlights
Themes
Nature & Wildlife, 50 Plus, National Parks, Small Ship Cruise
What travelers are saying
"Horrible horrible customer service! Or should I say non-existent?! As a world traveller, I have encountered all types of crappy, parroting, cookie-cutter, idiotic answers from customer services over the last decade; however, I have never EVER had a company ghosting customers let alone one whom we have paid tens of thousands of Euros! The pre-booking phase was just fine and smooth, the laid-back attitude of welcoming on the ship without x-ray machines and asking for passports was amazing. But the nice part ended there. The meals, lectures and general service was mediocre at best. The more important thing is the missing of Kvitoya, which was the main point of the cruise for us. Basically the captain did not want to go there, they used the weather as an excuse because the way the expedition leader put it was: “It would be very uncomfortable and we'd be missing a day and a half of activities.” ! So it wasn't that the weather made it impossible, it was a “choice” by the captain. Mind you, it's no longer possible to visit Kvitoya from January 2025 on due to new regulations, so there is no way to make up for this. So it is a huge huge loss for us. Then, comes the worst part. They wrote a logbook with NO MENTION of missing Kvitoya at all! The only place you find Kvitoya in the logbook is in the name of the voyage! Incredible... Then of course comes the even more incredible part: As Kvitoya was the highlight and the main reason why we booked this voyage, we asked for a partial refund. Mind you, the cruise without Kvitoya is much cheaper than what we have paid for. And what did they do?? They basically did not answer at all! After two weeks, I wrote reminding them our request. We were told that we'd be getting an answer, but within 6 weeks. So we waited six weeks, nothing. 7th week, still nothing. In the end, I wrote again and got an apology from the reception desk “for the inconvenience”! Still 5 more days passed and the Arctic Director deigned to answer. It probably would have been better if he hadn't! It was an indignant answer saying how rightful they were, how it took time to “investigate” (as if they're investigating a murder case!), that the trip was overall successful apart from not getting to Kvitoya (Duh! That's the point of the voyage, it's in the name: “Around Spitsbergen and Kvitoya”), apologizing “nevertheless” (implying there was no need for an apology but he was still apologizing!) and offering us a 20 % discount on a future trip stating specifically that it was valid only for “non-discounted” voyages, that is basically trying to sell us yet another trip which would get money in their pockets, not compensating us the least! Not even offering the difference between the voyage without Kvitoya, that is the one we paid for and the one we got. I naturally replied with a refusal of their offer, and legitimately criticized the response. Well... It's been a week now and no answer. So basically, we are ghosted! Never in our lives did such a thing happen that the customer service did not get back to us after 2 months, not even with small companies let alone a company who has charged tens of thousands euros! And being ghosted??! STAY AWAY from Oceanwide! It's easy to be a good company when things go fine. The calibre and quality of a company shows in the proactive way they solve problems and Oceanwide failed miserably on this!"
Best Australia & the Pacific National Parks Trips & Packages Tours by Duration
Best Australia & the Pacific National Parks Trips & Packages Tours by Price
This trip is one of the best we have experienced with Exodus. The varied walking, landscape and experiences on the trip make it an amazing adventure. Beware though...
Tour: Trails of New Zealand
What an amazing trip! I cannot recommend it highly enough - it showcasts everything that New Zealand has to offer, and despite travelling for 3 weeks it is not eno...
Tour: Trails of New Zealand
A wonderful itinerary and excellent guides/leaders with infectious enthusiasm for this amazing country! The Tongariro Crossing and the visit to the Milford Sound, b...
Tour: Trails of New Zealand
It’s a very full an encompassing trip. It covers a great deal and involves a lot of hiking, which is really the only way to truly see and appreciate this spectacul...
Tour: Trails of New Zealand
An excellent introduction to both islands. There is so much to see and do that the time we had just whizzed by. It is clear that this trip only just touches the su...
Tour: Trails of New Zealand
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