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What travelers are saying

"Chris and his team including Megan and Whitney are all good listeners. They are extremely talented at matching travel experience with the expectations of their customer. They do what the say they will and follow up to make sure all goes as expected."

What travelers are saying

"Four of us recently traveled to Yellowstone in early September 2024. We were part of a small 10 guest group. Our guides, David Whaylad and Kathy Powell were extraordinary! They both exuded such a love and appreciation for the area that it was infectious. They guided us to areas that larger groups did not have access to and often times, they surprised us with "treats" after our adventure was done. I highly recommend Austin Adventures and look forward to another trip in the near future. Thank you Kathy & David!"

What travelers are saying

"My Mother and I planned this trip for 11 months, we were celebrating our 40th & 60th birthday together. We arrived to Paris on Monday the 26th. I had requested 2 extra nights so we would have some time to adjust after traveling. The company decided to book a tour for us the second day after being asked not too. We arrived to our hotel in a disgusting part of Paris and quite a ways from the sights. Even our taxi driver (the one the company hired) told us this part of Paris was unsafe, especially for women and at night. It took 35mins to get from out hotel to the eiffel tower by car. Our room was so not great, it faced inside looking at a wall. That's considered 4 stars? The staff however was amazing and helpful. They even warned us to not be out at night as the area wasn't the most safe. I let the company know and they said that guarantee the area is safe and central to the sites. 80% of our hotels were not as advertised but the "or similar" ones. Had we gotten the one as shown on the advert, we would have been in a beautiful area, with lovely shops and restaurants. (We went by the hotels we should of had, and all had availability) Fun fact, we had been put right across from the train station, yet none of the transfers were out of this train station, but another 30min Uber ride to a different train station. I contacted customer service over 15 times on this trip about various issues and each time they ignored what was happening and used some lame excuse as why they couldn't help. For example; One tour in Beaune required that we make our way to a winery on a friday morning. We asked the front desk to help us when we couldn't get uber/bolt to work( heads up, they don't have that service there, except sometimes on sat/sun) they also do not have a taxi service available during the week. All 5 of the front desk staff, looked at us like we were crazy. They all tried so hard to find us a way out there besides walking 5miles to get there in 90° weather. They kept saying we're not sure why the tour company keeps saying there is a way out there by public transit, but there isn't. I called customer service.. they argued with me several times over the matter. They sent me info on taxi services that didn't exist there, bus schedules that were for children's bus routes for school and told us that walking was an option. Sadly, we missed the tour. I was shocked. I asked for a phone call from a manager.. I still have yet to receive one even after asking repeatedly. Another fun fact, Discovery Nomads books tours for you that have to paid when the tour is over, as with the walking tour of Paris they arranged for us. The guide himself was amazing, but the only way the guide makes money is by us giving him money at the end. Weird that a company who charges me for tours, made me pay for a tour on site. Not to mention, buyer beware, when it says you get to see the Louve, they mean look at it. You'll have to buy a ticket to go inside. As well as Versallies, where it says a day at Versallies, they mean a couple hours at best. We got there at 2, the tour was 2hrs. and it closes at 6pm. O no time to see the home and gardens. That's not even half a day. I let customer service know that too. They ignored me. We missed a train due to it being delayed and then cancelled. I tried to call customer service again for help, this time no answer. Unfamiliar with what to do, we rebooked a train and paid over 250 euros for it. I let the company know and their reply, it says the train wasn't cancelled so we can't help you. Yet here we were with about 12 other people who also had to rebook a train. Had we had help from the company at the time, we could have just switched our tickets to the next train. But alas, no help from them just excuses. Overall I spent more time trying to figure out how to get transport from A to B, emailing and calling them, spending over 800 euros in transport just to get to train stations and tours, and not to mention the awful train schedules they had us on. This trip was a complete nightmare. I wanted this trip to be amazing for my mother and I, and all we wanted to do was come home. I will never use this company again, and I will share this horror story with others as much as possible to warn them of using Discover Nomads."

What travelers are saying

"My wife and I just visited Zarafa and had a fabulous time. The setting is spectacular. Our accommodations were wonderful and the food great. Most of all the people could not have been nicer. We saw so much and learned so much from our guide Lets. We would certainly return."

What travelers are saying

"My wife and I just visited Zarafa and had a fabulous time. The setting is spectacular. Our accommodations were wonderful and the food great. Most of all the people could not have been nicer. We saw so much and learned so much from our guide Lets. We would certainly return."

What travelers are saying

"I very rarely provide negative feedback due to my sympathy for companies and their need for business. However, on this occasion, I deem it extremely important to do so, mainly due to the horrendous experience one can easily incur with Look at Egypt Tours. I booked the ‘Egypt Christian Journey: Biblical Tour of Egypt’ tour through Tourradar, with Look at Egypt Tours being the local guide. This is what I experienced: - First of all, there was nothing remotely Christian about this tour, and my guides demonstrated no knowledge of Christianity or the Christian historicity of the places that I visited. The tour manager, Waled, even had the audacity to want to book me onto a Belly Dance Nile cruise the moment I landed in Cairo. He seemed to forget that I was on a Christian pilgrimage of sorts and that I wanted to focus on my faith. - The attempt to book extra events would become the norm on Waled’s part, despite my persistent refusal. It was apparent that, right from the start, his aim was to extort as much money as possible from me. - Waled had instructed me not to exchange my Pounds Stirling beforehand and that he would take care of it. Upon reaching my hotel after my arrival in Cairo, he exchanged my money into bills of 200 Egyptian Pounds only. This was inconvenient since I needed small change for tipping. I had told him this. But he shrugged and did not seem to care. He then proceeded to ask for a tip for both him and the driver. I had no option but to hand out a huge chunk of my money. I realised that he had cleverly set this up. - My guide for Cairo and Alexandria was Mohamed, who was one of the sleaziest people I’ve encountered. He gawked at every single attractive woman that walked by and would shout at the top of his lungs to show off his English-speaking skills. He was highly dismissive and failed to answer any questions I had about the sites. I always felt like I was being spoken at rather than to. Mohamed was also rude to other tourists in public and would often barge past them. It was embarrassing being with him. He constantly smoked and grunted his way through things like an animal. - Mohamed would pick me up at the hotel in the morning and rush through the day, always ensuring that we finished around 14.00 or 15.00. On one day, when we had finished at around 13.00 and the pyramids were around the corner, I asked him to stop our bus so that I could make most of the day. He laughed and ignored me. So, I always ended up in my hotel in the early afternoon with nothing to do. Thankfully, I was at the Hilton Hotel Pyramids Golf, which is such a beautiful and tranquil place. - I had prepaid for lunch for most of my days on this tour. However, both Waled and Mohamed did their best to avoid getting lunch, and there were some days when it was skipped. On one occasion, when I raised this concern with Mohamed, he stopped the bus, hopped out, bought a sandwich from a filthy vendor, and shoved it into my hand. It was disgusting. The lunch skipping was disgraceful and was only done so that both Waled and Mohamed could pocket my prepaid money. - Both Waled and Mohammed had the vain and bizarre request of wanting their photographs taken at every site, as though they were tourists themselves. They rarely conducted themselves in a professional manner and were often too busy posing rather than guiding. - My hotel in South Sinai, the St. Catherine Plaza Hotel, was hell on earth. It had been abandoned since COVID and is now being run by what seems to be local Bedouin. Although they were pleasant, the hotel is derelict and extremely filthy. Please be aware that none of the information online about this hotel has been updated, and all the photos are old. My hotel room floor was caked in urine, and I had to live with that nauseating smell for two days. Rather than being productive and searching for an alternative, Waled merely joked about the hotel. He had failed in his due diligence of the place. - Climbing Mount Sinai is certainly not for the faint of heart and is not worth the effort. There was no mention beforehand of how strenuous it can be. It had been planned that Waled would accompany me during the hike, but he was conveniently ill that morning and could not attend. A local Bedouin boy, sweet but not handy, was hired to escort me. The hike was dangerous, and a couple of tourists got lost on the way. After a total of 8 hours of a horrendous hike, I returned to find Waled miraculously recovered. He then had the audacity to ask me for money for the Bedouin boy, whom I had already tipped. - I finally confronted Waled about my bad time during the tour and came close to asking for a refund, especially for my missed lunches. He laughed and denied that I was owed lunch. But he was quickly silenced when I showed him my original itinerary from Tourradar, the very same itinerary he had. I then had the last laugh by forcing him to pay for my last hotel meal. - The only good thing about Look at Egypt Tours was the bus driver on this tour. Ebrahim was such a gentleman and did more than Waled and Mohamed could. He saw how tired and distressed I was at times and did his best to cheer me up, going so far as to buy me breakfast and water. I shamed Waled with this, but he only laughed and called Ebrahim nothing but a bus driver. It is clear that I will never use Look at Egypt Tours again. I have had an amazing experience with Tourradar in the past, so it was certainly not their fault. They should, however, do a thorough review of Look at Egypt Tours. It’s amazing how one tour company can have the power to put you off an entire country. They should be called ‘Never Look Back at Egypt’ Tours. Do not use this company."

What travelers are saying

"I very rarely provide negative feedback due to my sympathy for companies and their need for business. However, on this occasion, I deem it extremely important to do so, mainly due to the horrendous experience one can easily incur with Look at Egypt Tours. I booked the ‘Egypt Christian Journey: Biblical Tour of Egypt’ tour through Tourradar, with Look at Egypt Tours being the local guide. This is what I experienced: - First of all, there was nothing remotely Christian about this tour, and my guides demonstrated no knowledge of Christianity or the Christian historicity of the places that I visited. The tour manager, Waled, even had the audacity to want to book me onto a Belly Dance Nile cruise the moment I landed in Cairo. He seemed to forget that I was on a Christian pilgrimage of sorts and that I wanted to focus on my faith. - The attempt to book extra events would become the norm on Waled’s part, despite my persistent refusal. It was apparent that, right from the start, his aim was to extort as much money as possible from me. - Waled had instructed me not to exchange my Pounds Stirling beforehand and that he would take care of it. Upon reaching my hotel after my arrival in Cairo, he exchanged my money into bills of 200 Egyptian Pounds only. This was inconvenient since I needed small change for tipping. I had told him this. But he shrugged and did not seem to care. He then proceeded to ask for a tip for both him and the driver. I had no option but to hand out a huge chunk of my money. I realised that he had cleverly set this up. - My guide for Cairo and Alexandria was Mohamed, who was one of the sleaziest people I’ve encountered. He gawked at every single attractive woman that walked by and would shout at the top of his lungs to show off his English-speaking skills. He was highly dismissive and failed to answer any questions I had about the sites. I always felt like I was being spoken at rather than to. Mohamed was also rude to other tourists in public and would often barge past them. It was embarrassing being with him. He constantly smoked and grunted his way through things like an animal. - Mohamed would pick me up at the hotel in the morning and rush through the day, always ensuring that we finished around 14.00 or 15.00. On one day, when we had finished at around 13.00 and the pyramids were around the corner, I asked him to stop our bus so that I could make most of the day. He laughed and ignored me. So, I always ended up in my hotel in the early afternoon with nothing to do. Thankfully, I was at the Hilton Hotel Pyramids Golf, which is such a beautiful and tranquil place. - I had prepaid for lunch for most of my days on this tour. However, both Waled and Mohamed did their best to avoid getting lunch, and there were some days when it was skipped. On one occasion, when I raised this concern with Mohamed, he stopped the bus, hopped out, bought a sandwich from a filthy vendor, and shoved it into my hand. It was disgusting. The lunch skipping was disgraceful and was only done so that both Waled and Mohamed could pocket my prepaid money. - Both Waled and Mohammed had the vain and bizarre request of wanting their photographs taken at every site, as though they were tourists themselves. They rarely conducted themselves in a professional manner and were often too busy posing rather than guiding. - My hotel in South Sinai, the St. Catherine Plaza Hotel, was hell on earth. It had been abandoned since COVID and is now being run by what seems to be local Bedouin. Although they were pleasant, the hotel is derelict and extremely filthy. Please be aware that none of the information online about this hotel has been updated, and all the photos are old. My hotel room floor was caked in urine, and I had to live with that nauseating smell for two days. Rather than being productive and searching for an alternative, Waled merely joked about the hotel. He had failed in his due diligence of the place. - Climbing Mount Sinai is certainly not for the faint of heart and is not worth the effort. There was no mention beforehand of how strenuous it can be. It had been planned that Waled would accompany me during the hike, but he was conveniently ill that morning and could not attend. A local Bedouin boy, sweet but not handy, was hired to escort me. The hike was dangerous, and a couple of tourists got lost on the way. After a total of 8 hours of a horrendous hike, I returned to find Waled miraculously recovered. He then had the audacity to ask me for money for the Bedouin boy, whom I had already tipped. - I finally confronted Waled about my bad time during the tour and came close to asking for a refund, especially for my missed lunches. He laughed and denied that I was owed lunch. But he was quickly silenced when I showed him my original itinerary from Tourradar, the very same itinerary he had. I then had the last laugh by forcing him to pay for my last hotel meal. - The only good thing about Look at Egypt Tours was the bus driver on this tour. Ebrahim was such a gentleman and did more than Waled and Mohamed could. He saw how tired and distressed I was at times and did his best to cheer me up, going so far as to buy me breakfast and water. I shamed Waled with this, but he only laughed and called Ebrahim nothing but a bus driver. It is clear that I will never use Look at Egypt Tours again. I have had an amazing experience with Tourradar in the past, so it was certainly not their fault. They should, however, do a thorough review of Look at Egypt Tours. It’s amazing how one tour company can have the power to put you off an entire country. They should be called ‘Never Look Back at Egypt’ Tours. Do not use this company."

What travelers are saying

"Attention to detail, actually listened to what we wanted and our budget and delivered an experience that truly met our hopeful expectations. Great service, great communication and clear information all the way."