Amazon Rainforest Photography Trips & Packages Small Group Tours & Trips

What travelers are saying

"The booking process for my forthcoming trip to Peru on the Salkantay trek in November went very smoothly"

What travelers are saying

"Full disclosure - I did not go on a tour with this group, but had a great experience with their guides that made me feel I ought to write a good review regardless. While at Artemis Station in FNQ I happened upon a Tropical Birding tour group, and while making small talk with the guides idly mentioned it was my first time heading up to the Iron Ranges. Despite not having hired them they proceeded to give me a full in-depth lecture on where to find each specific target species of note, in some cases down to describing the exact place to stand and direction to look, and so far this intel has proved flawless. They clearly know their stuff, so I must highly recommend them."

What travelers are saying

"I made a reservation last Thursday (11/16/2023) for a trip to Iceland from 12/02/2023-12/07/2023 and then I was told that I can’t have my refund back. When I called on last Thursday (11/16/2023) to place my reservation, the agent (Kathy) I talked to stressed about she "cannot" guarantee that I will be able to go on the trip. Before I provided the payment information, I specifically asked if I will be able to get the refund because the trip is coming up so soon. The agent ensured that I will be able to get a full refund back within 60 days if I decided to cancel the trip. I was also told that I am basically on a wait list and someone will contact me once I can go on the trip. No one contacted me about whether the agency was able to process my information at all, so I've been left in the dark about this trip since the beginning. I called the help line this morning (11/20/2023) around 9:00 Eastern Standard Time to cancel my reservation. I was informed by the agent that I will not be able to get my full refund back since it's too close to the trip date. Basically I was told that Kathy gave me the wrong information, so I will have to pay the cancellation fee. The only reason I provided my payment information is because Kathy specifically stated that I will be able to cancel the trip and receive a full refund. I've never been so frustrated with a traveling agency. I made sure to ask this agent regarding the refund policy twice before giving her my payment information, and she still couldn't provide me with the correct information. It's unbelievable that such a big traveling agency cannot uniformly train their employees with the correct set of information."