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Highlights
Themes
Nature & Wildlife, National Parks, Small Ship Cruise
What travelers are saying
"Horrible horrible customer service! Or should I say non-existent?! As a world traveller, I have encountered all types of crappy, parroting, cookie-cutter, idiotic answers from customer services over the last decade; however, I have never EVER had a company ghosting customers let alone one whom we have paid tens of thousands of Euros! The pre-booking phase was just fine and smooth, the laid-back attitude of welcoming on the ship without x-ray machines and asking for passports was amazing. But the nice part ended there. The meals, lectures and general service was mediocre at best. The more important thing is the missing of Kvitoya, which was the main point of the cruise for us. Basically the captain did not want to go there, they used the weather as an excuse because the way the expedition leader put it was: “It would be very uncomfortable and we'd be missing a day and a half of activities.” ! So it wasn't that the weather made it impossible, it was a “choice” by the captain. Mind you, it's no longer possible to visit Kvitoya from January 2025 on due to new regulations, so there is no way to make up for this. So it is a huge huge loss for us. Then, comes the worst part. They wrote a logbook with NO MENTION of missing Kvitoya at all! The only place you find Kvitoya in the logbook is in the name of the voyage! Incredible... Then of course comes the even more incredible part: As Kvitoya was the highlight and the main reason why we booked this voyage, we asked for a partial refund. Mind you, the cruise without Kvitoya is much cheaper than what we have paid for. And what did they do?? They basically did not answer at all! After two weeks, I wrote reminding them our request. We were told that we'd be getting an answer, but within 6 weeks. So we waited six weeks, nothing. 7th week, still nothing. In the end, I wrote again and got an apology from the reception desk “for the inconvenience”! Still 5 more days passed and the Arctic Director deigned to answer. It probably would have been better if he hadn't! It was an indignant answer saying how rightful they were, how it took time to “investigate” (as if they're investigating a murder case!), that the trip was overall successful apart from not getting to Kvitoya (Duh! That's the point of the voyage, it's in the name: “Around Spitsbergen and Kvitoya”), apologizing “nevertheless” (implying there was no need for an apology but he was still apologizing!) and offering us a 20 % discount on a future trip stating specifically that it was valid only for “non-discounted” voyages, that is basically trying to sell us yet another trip which would get money in their pockets, not compensating us the least! Not even offering the difference between the voyage without Kvitoya, that is the one we paid for and the one we got. I naturally replied with a refusal of their offer, and legitimately criticized the response. Well... It's been a week now and no answer. So basically, we are ghosted! Never in our lives did such a thing happen that the customer service did not get back to us after 2 months, not even with small companies let alone a company who has charged tens of thousands euros! And being ghosted??! STAY AWAY from Oceanwide! It's easy to be a good company when things go fine. The calibre and quality of a company shows in the proactive way they solve problems and Oceanwide failed miserably on this!"
Highlights
Themes
Nature & Wildlife, 50 Plus, National Parks, Small Ship Cruise
What travelers are saying
"Excellent tour guide & great choice of locations. Staff in head office - particularly "Lucky" who went the extra mile to assist when we need it."
All Antarctic Peninsula Luxury Cruises & Packages, expedition cruises, self guided adventures and vacation packages. Find the best guided and expert planned vacation and holiday packages. Read more about Antarctic Peninsula Luxury Cruises & Packages
Highlights
Themes
Nature & Wildlife, 50 Plus, Sailing, National Parks, Small Ship Cruise, Overland Journeys
What travelers are saying
"I worked with Garvey to plan my dream trip to Patagonia. It was a two-week trip, we started in Buenos Aires, took the Australis cruise through the Tierra del Fuego fjords, visited Torres del Paine staying at the Explora Lodge and ended the trip in Santiago. All of the guides that Garvey arranged for excursions were excellent. Garvey managed the travel logistics between the different locations so that our experience in South America was seamless. Overall Lost World Adventures was a great travel agent for us. I had worked with this company previously for a trip to visit Angel Falls in Venezuela and hike the Machu Picchu trail in Peru, which was also fantastic."
Highlights
Themes
50 Plus, Local Immersion & Homestays, Small Ship Cruise
What travelers are saying
"I worked with Garvey to plan my dream trip to Patagonia. It was a two-week trip, we started in Buenos Aires, took the Australis cruise through the Tierra del Fuego fjords, visited Torres del Paine staying at the Explora Lodge and ended the trip in Santiago. All of the guides that Garvey arranged for excursions were excellent. Garvey managed the travel logistics between the different locations so that our experience in South America was seamless. Overall Lost World Adventures was a great travel agent for us. I had worked with this company previously for a trip to visit Angel Falls in Venezuela and hike the Machu Picchu trail in Peru, which was also fantastic."
Highlights
Themes
Nature & Wildlife, National Parks, Small Ship Cruise
What travelers are saying
"Just got back from an incredible adventure. Bhutan was more than I could have ever expected. There was an abundance of good travel karma throughout the trip. The guide, Bhim, was great, very accommodating, and personalized the trip in many amazing ways, and though him I got to know the people and the culture close up and personal. The whole thing went off without a hitch. Bhutan was the most amazing place I have ever been."
Highlights
Themes
Cultural, Nature & Wildlife, National Parks, Small Ship Cruise
What travelers are saying
"This company is unbelievable. Firstly I get a cancellation of the Falklands, South Georgia and Antarctica trip. The compensation in comparison to a like for like trip was peanuts and the increase was 1000s more! Then I read numerous customers are getting switched onto trips without paying the difference. I ring them again and they promise to swop me for no extra charge. This was agreed with their team leader. I waited until getting a cabin on Fram without getting too excited but sure enough we were swopped and I was so excited and looking forward to the trip of a lifetime. Yesterday I got a devastating email saying ‘i am reaching out to you since regardless of his statement that we will be able to price match you, this request was denied by our Revenue department and we are not able to honour the price match.’ After speaking to this new team leader she had very little to say, no excuse or justification just she was sorry. There is no way we can afford the 1000s extra they are asking for the same trip. We are now left heartbroken for a second time. This company has no care or consideration for its customers and I for one will not use them again and I will tell anyone who will listen how shocking they are!"
Highlights
Highlights
Themes
Nature & Wildlife, Hiking & Walking, Birding, National Parks, Rafting, Kayaking, Canoeing, Small Ship Cruise
What travelers are saying
"I’ve had two great adventures with this company. Both journeys offered a combo of moderate off the beaten path and times for luxury. Guides are highly knowledgeable and they offered us opportunity to go deep into history. I really appreciated some rugged moments. The South Africa trip was life changing for many reasons. They are great communicators and want to make sure you get answers and interests met. Both trips had very good hotels and food. Please try them if you travel to learn and participate in new cultures."
Highlights
Themes
Nature & Wildlife, National Parks, Small Ship Cruise
What travelers are saying
"I just returned from Aurora’s NW passage trip from Greenland to Nome Alaska. I wish to warn potential passengers that out of 26 sea days, we had 10 landings, out of which we were free to walk on our own once. The director,Ashley, told passengers on day one that if they disobeyed her, they would be confined to their cabin. When we got to Alaska, Aurora had not hired sufficient personnel with US licenses to allow for any landings. So we were 60 miles out at sea for almost a week and could not even see the shoreline. Much of the controlling behavior of Ashley was in the guise of safety from the polar bears, but her behavior was over the top. Also the head bear rifle guy, Nils, screamed at passengers on shore at the top of his lungs when they were a few feet off a poorly marked trail in a flat landscape with at least a mile visibility in all directions. He also screamed at passengers to rush over uneven ground because of a bear in the distance. This is just plain dangerous for 70 -80 year old passengers. I have traveled extensively, including an Antarctic cruise, and never had such an unpleasant experience. Even considered bailing out from Cambridge Bay partway through the cruise. Customers beware. You have been warned."
Visits
Antarctic Peninsula, Georgia, Ushuaia
Highlights
Themes
Nature & Wildlife, Small Ship Cruise
What travelers are saying
"I went on the Intrepid 15 day "Best of Morocco" tour in 2025 and had such an amazing time that I wasn't ready to leave by the time the trip finished! It exceeded my expectations in so many ways: value for money, itinerary, a lot of included activities balanced with lots of rest stops on longer travel days, very caring & attentive local guides, and lots of optional activities. As a company, Intrepid was very easy to communicate with before the trip started (I had sent a few questions about optional activities). The website is also easy to navigate and simple for updating travel & health information. If you are considering doing a tour with Intrepid - make sure you read the Essential Trip Information they have on each tour page. It describes everything in detail so you'll know what to expect. While I LOVED my tour, I can see some people signing up for this without reading the description and then being surprised at some of the 2 star hotels (in this case it was the "Original" tour style). Overall, I am impressed at how this tour managed to simultaneously get us closer to Moroccan culture AND feel like an adventure AND feel like a vacation from day-to-day life back home. I would travel with Intrepid again."
Health Safety +
Visits
Antarctic Peninsula, Ushuaia
Highlights
Themes
Nature & Wildlife, National Parks, Small Ship Cruise
What travelers are saying
"I went on the Intrepid 15 day "Best of Morocco" tour in 2025 and had such an amazing time that I wasn't ready to leave by the time the trip finished! It exceeded my expectations in so many ways: value for money, itinerary, a lot of included activities balanced with lots of rest stops on longer travel days, very caring & attentive local guides, and lots of optional activities. As a company, Intrepid was very easy to communicate with before the trip started (I had sent a few questions about optional activities). The website is also easy to navigate and simple for updating travel & health information. If you are considering doing a tour with Intrepid - make sure you read the Essential Trip Information they have on each tour page. It describes everything in detail so you'll know what to expect. While I LOVED my tour, I can see some people signing up for this without reading the description and then being surprised at some of the 2 star hotels (in this case it was the "Original" tour style). Overall, I am impressed at how this tour managed to simultaneously get us closer to Moroccan culture AND feel like an adventure AND feel like a vacation from day-to-day life back home. I would travel with Intrepid again."
Health Safety +
Best Antarctic Peninsula Luxury Cruises & Packages Tours by Duration
Best Antarctic Peninsula Luxury Cruises & Packages Tours by Price
Adventure Smith was so helpful throughout-- from initial info to booking the trip to answering questions to helping us once Antarctica 21 cancelled our Mom's trip. ...
Tour: Antarctic Peninsula
I booked an Antarctic Peninsula trip two years ago through Oceanwide Expeditions that I have been looking forward to for a long time. My goal is to scuba dive on eve...
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