Arctic Luxury Whale Watching Trips & Packages Small Group Tours & Trips

23 Arctic Luxury Whale Watching Trips & Packages trips. Tours from 10 tour companies. 4 reviews.

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Small Group Tour
Untamed Iceland
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Small Group Tour
Lodging level
Premium - 4 star
Physical level
Easy
Trip pace
Balanced schedule

Highlights

  • Visit a local horse farm to meet affable Icelandic horses first brought to the country by Viking settlers
  • Discover some of Iceland's Saga-like history at the Settlement Center in Borgarnes.
  • Enjoy views of colorful mountain cliffs, pristine fjords, and fertile valleys where horses graze.
  • Visit a museum dedicated to this once-thriving industry before returning to Akureyri.
  • Visit the stunning Gullfoss waterfall
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Themes

Cultural, Rafting, Kayaking, Canoeing

What travelers are saying

"This letter is effectively what was communicated no less than 8 times in writing and conversation to OAT representatives up the chain, beginning 19 days before the trip. OAT was IMMOVABLE on allowing us to find an alternative travel companion and it was 100% due to rigid policy, not real barriers. We never expected a refund and wouldn't have blamed them if we could not fill my spot. They refused to even give us the opportunity. Appalling and sadly representative of their customer service. Congratulations, you lost two customers and one long time referral source. I only think it is fair that folks know the nature of the company at this point. An absolute shame. As a dedicated Edmund Hillary member of OAT with a history of introducing countless friends to your service including 4 who booked trips, I am writing to express my deep concern over the handling of our Galapagos trip booking in light of a recent medical emergency. This situation not only highlights significant gaps in customer communication and care but also underscores the need for immediate, effective action. Timeline of Events and Communication Issues: Initial Contact on 11/22: We contacted OAT 19 days before the trip, scheduled for 12/11, as soon as it became clear that extended surgical complications would prevent my travel. Policy of No Refunds or Changes Under 30 Days: We were informed that the trip is non-refundable under 30 days, which is understood. However, OAT also refused to allow a replacement traveler, posing zero risk to the company. Both of us called, met with the same response. Response from Exceptions Department on 11/22: The no-change policy was reiterated by the Exceptions Department on the same day. Written Escalation on 11/22: Both parties sent written letters to escalate the matter. Delayed Response Until 11/29: We did not receive any response until 11/29, with OAT mentioning the inability to make changes 12 days before the trip. Policy vs. Practical Reasons: The response seemed more policy-based than practical. We offered to cover the cost for a replacement traveler for the internal Galapagos flight, which was declined. The rep always returned to the policy prohibiting it. She further added we do not sell trips within 30 days. Upon looking the next day, I found no less than 7 different itineraries with no less than 13 different trips that I could have booked within 30 days. Further Escalation Request and Conversation on 11/30: A further request for escalation resulted in a 23-minute conversation on 11/30 without any change. Given these circumstances, I propose the following practical solution: Future Travel Credit in Exchange for Re-Selling My Space: If finding a substitute traveler is unfeasible, I suggest OAT resell my space to another interested party, crediting me for a future trip. This solution aligns with my preference and ongoing loyalty to OAT. The lack of a constructive response and rigid adherence to policy without considering exceptional circumstances is alarming. It not only affects this immediate trip but also impacts my ability to continue advocating for OAT in good conscience. An amicable and prompt resolution to this issue would speak volumes about OAT's commitment to customer satisfaction and flexibility. Unless there is a prompt and constructive resolution to this matter, we will be forced to escalate our concerns further. This includes reaching out to higher management within OAT, engaging with consumer protection agencies, sharing our experience through travel forums, and social media for breach of service. Our preference is to resolve this amicably, yet the current trajectory leaves us little choice but to pursue these avenues. I implore you to seriously consider these options and respond in a manner that reflects OAT's values of empathy and customer support. Your immediate attention to this matter is not only appreciated but necessary for a resolution that respects both parties' interests. Thank you for your understanding and prompt attention to this critical issue."

Trip dates & details
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Custom Designed Trip
Lodging level
lodgingLevelName
Physical level
N/A

Highlights

  • Fully customized trip based on preferences
  • Matched with a local specialist
  • From $150 per person per day
Self-Guided / Independent Tour

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Other trips you may like [sponsored]
Icebergs, Fjords, Polar bears and Arctic wildlife: Svalbard & NE Greenland National Park
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Small Ship Cruise
Why we love them
Their ice-breaking cruise liners take travelers truly off of the beaten path and into the very heart of the polar realms.
Lodging level
Premium - 4 star
Physical level
Moderate
Trip pace
Full schedule

Highlights

  • Arctic wildlife – musk oxen, seals, walrus, whales and migrating birds – as one of the rare travelers to explore Northeast Greenland National Park, the world’s largest and perhaps most remote.
  • Deep fjords with immense tidewater glaciers

Themes

Nature & Wildlife, Small Ship Cruise

What travelers are saying

"Die Reise im Jan. 25 nach Falklandinseln - Südgeorgien und Antarktis bleibt ein unbeschreibliches Abenteuer, das muss man einfach erlebt haben - mit Wetterglück und Gletscher A23a. Wir konnten viele Zodiac-Fahrten und Anlandungen unternehmen und die Vielfalt der Tiere hautnah miterleben. Das Expeditionsteam war professionell, das Essen und Trinken gut und die Angestellten auf dem Schiff sehr nett und hilfsbereit. Mit dem An-und Abreisepaket hat alles bestens geklappt. Vielen Dank! Waren vor einem Jahr mit der Sea Spirit in Grönland - ebenfalls super! Wir empfehlen Poseidon Expeditions für eine unvergessliche Expedition!"

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In-Depth Arctic Expedition & Polar Bear Safari: Svalbard Circumnavigation and Kvitoya
Save this trip to your favorites or other list
Small Ship Cruise
Why we love them
Their ice-breaking cruise liners take travelers truly off of the beaten path and into the very heart of the polar realms.
Lodging level
Premium - 4 star
Physical level
Moderate
Trip pace
Full schedule

Highlights

  • Deep fjords with immense tidewater glaciers
  • Rarely visited and ice-covered Kvitøya – White Island – where wildlife abounds in the summer months.
  • Full Arctic experience complete with endemic reindeer, Arctic fox, whales, and possibly polar bears.

Themes

Nature & Wildlife, High Adventure, Small Ship Cruise

What travelers are saying

"Die Reise im Jan. 25 nach Falklandinseln - Südgeorgien und Antarktis bleibt ein unbeschreibliches Abenteuer, das muss man einfach erlebt haben - mit Wetterglück und Gletscher A23a. Wir konnten viele Zodiac-Fahrten und Anlandungen unternehmen und die Vielfalt der Tiere hautnah miterleben. Das Expeditionsteam war professionell, das Essen und Trinken gut und die Angestellten auf dem Schiff sehr nett und hilfsbereit. Mit dem An-und Abreisepaket hat alles bestens geklappt. Vielen Dank! Waren vor einem Jahr mit der Sea Spirit in Grönland - ebenfalls super! Wir empfehlen Poseidon Expeditions für eine unvergessliche Expedition!"

Trip dates & details
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Arctic Sights and Northern Lights: East Greenland
Save this trip to your favorites or other list
Small Ship Cruise
Why we love them
Their ice-breaking cruise liners take travelers truly off of the beaten path and into the very heart of the polar realms.
Lodging level
Premium - 4 star
Physical level
Moderate
Trip pace
Full schedule

Highlights

  • An in-depth exploration of remote Scoresby Sund - the world’s most pristine and scenic fjord system
  • A photographer’s paradise with snow-covered mountains, massive glaciers, cathedral like icebergs and resplendent tundra
  • Ancient Thule settlement sites, historic huts and the modern Inuit village of Ittoqqortoormiit.

Themes

Nature & Wildlife, Small Ship Cruise

What travelers are saying

"Die Reise im Jan. 25 nach Falklandinseln - Südgeorgien und Antarktis bleibt ein unbeschreibliches Abenteuer, das muss man einfach erlebt haben - mit Wetterglück und Gletscher A23a. Wir konnten viele Zodiac-Fahrten und Anlandungen unternehmen und die Vielfalt der Tiere hautnah miterleben. Das Expeditionsteam war professionell, das Essen und Trinken gut und die Angestellten auf dem Schiff sehr nett und hilfsbereit. Mit dem An-und Abreisepaket hat alles bestens geklappt. Vielen Dank! Waren vor einem Jahr mit der Sea Spirit in Grönland - ebenfalls super! Wir empfehlen Poseidon Expeditions für eine unvergessliche Expedition!"

Trip dates & details
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More
Arctic Odyssey: Svalbard, Greenland & Iceland
Save this trip to your favorites or other list
Small Ship Cruise
Why we love them
Their ice-breaking cruise liners take travelers truly off of the beaten path and into the very heart of the polar realms.
Lodging level
Premium - 4 star
Physical level
Moderate
Trip pace
Full schedule

Highlights

  • The full Arctic experience complete with polar landscapes, historical sites and indigenous culture• the Arctic’s most iconic animals - Arctic hare and herds of muskoxen.
  • The vast and untamed wilderness of Northeast Greenland National Park and Iceland’s charming Snæfellsnes peninsula.

Themes

Nature & Wildlife, High Adventure, Small Ship Cruise

What travelers are saying

"Die Reise im Jan. 25 nach Falklandinseln - Südgeorgien und Antarktis bleibt ein unbeschreibliches Abenteuer, das muss man einfach erlebt haben - mit Wetterglück und Gletscher A23a. Wir konnten viele Zodiac-Fahrten und Anlandungen unternehmen und die Vielfalt der Tiere hautnah miterleben. Das Expeditionsteam war professionell, das Essen und Trinken gut und die Angestellten auf dem Schiff sehr nett und hilfsbereit. Mit dem An-und Abreisepaket hat alles bestens geklappt. Vielen Dank! Waren vor einem Jahr mit der Sea Spirit in Grönland - ebenfalls super! Wir empfehlen Poseidon Expeditions für eine unvergessliche Expedition!"

Trip dates & details
Save this trip to your favorites or other list
More
1 trips exactly matchall of the the filters you selected. We are displaying some similar trips.
My selections:
Small Group Tour

Arctic Luxury Whale Watching Trips & Packages Reviews

Z

ZGDV

Oct 2024

Written on

A company ghosting customers who have paid tens of thousands of Euros! AVOID!

Horrible horrible customer service! Or should I say non-existent?! As a world traveller, I have encountered all types of crappy, parroting, cookie-cutter, idiotic a...

s

sinbad123

Jun 2016

Written on

An Excellent Adventure on the MV Fram and Crew

My travel buddy and I flew to Spitsbergen from Oslo. Before our cruise we stayed overyight at the Radisson Blu Hotel. Nothing fancy, just a place to wait for the shi...

T

Terry

Feb 2023

Written on

Be careful

Booked for July and gave them $12,000. They talked us into early arrival and then come back to us a two months later saying we can't offer. We have to keep our airli...

C

Cristiana

May 2019

Written on

Made my stay exceptional

I am just back from a great trip at the Flow Edge camp near Bylot Island with Arctic Kingdom. I would like to immensely thank all the Arctic Kingdom team who made my...

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