Arctic Nature & Wildlife Tours & Packages Tours & Trips

What travelers are saying

"This company knowingly failed to obtain a permit to view wildlife. They are not acting with respect towards local communities or the wildlife. Locals say they interfered with polar bears emerging from hibernation. The company has been found guilty. Google it then research a more responsible outfitter."

What travelers are saying

"This company knowingly failed to obtain a permit to view wildlife. They are not acting with respect towards local communities or the wildlife. Locals say they interfered with polar bears emerging from hibernation. The company has been found guilty. Google it then research a more responsible outfitter."

What travelers are saying

"I made a reservation last Thursday (11/16/2023) for a trip to Iceland from 12/02/2023-12/07/2023 and then I was told that I can’t have my refund back. When I called on last Thursday (11/16/2023) to place my reservation, the agent (Kathy) I talked to stressed about she "cannot" guarantee that I will be able to go on the trip. Before I provided the payment information, I specifically asked if I will be able to get the refund because the trip is coming up so soon. The agent ensured that I will be able to get a full refund back within 60 days if I decided to cancel the trip. I was also told that I am basically on a wait list and someone will contact me once I can go on the trip. No one contacted me about whether the agency was able to process my information at all, so I've been left in the dark about this trip since the beginning. I called the help line this morning (11/20/2023) around 9:00 Eastern Standard Time to cancel my reservation. I was informed by the agent that I will not be able to get my full refund back since it's too close to the trip date. Basically I was told that Kathy gave me the wrong information, so I will have to pay the cancellation fee. The only reason I provided my payment information is because Kathy specifically stated that I will be able to cancel the trip and receive a full refund. I've never been so frustrated with a traveling agency. I made sure to ask this agent regarding the refund policy twice before giving her my payment information, and she still couldn't provide me with the correct information. It's unbelievable that such a big traveling agency cannot uniformly train their employees with the correct set of information."

What travelers are saying

"Butterfield and Robinson just planned and executed a great, great trip for us to the Amalfi coast. All the services and hotels were wonderful and the guides were great fun and and well informed. Many nice surprises along the way and an itinerary we would have had trouble putting together on our own was effortless. All guides were well trained the transportation and drivers were polite and on time. The recommended hotels were amazing. We loved every minute of our vacation."

What travelers are saying

"Great job! The tour was better than we could have imagined. Your guidance by gesture and smile was perfect."

What travelers are saying

"Great company offering some truly amazing adventures. I did the "Introduction to expedition skiing and camping in the arctic" trip in January 2019. We encountered the coldest day of the winter (-41°C) so there has to be some changes to the original plan, as it's not ideal camping conditions. Kasper was flexible and managed to keep a fun and interesting schedule. He's also very experienced/knowledgeable and good at sharing his knowledge. It was among the most memorable trips I have been on, and I would definitely come back again. I strongly recommend any of their trips!"

What travelers are saying

"I always wanted to meet orangutans in the wild. Going with AW to Indonesia was the way to do it. We had great local guides, delicious food, and magical experiences. Everything was taken care of. The diverse group of women made the time even more enriching. I started as a solo traveler, but within a day I had 14 new friends. I can totally see traveling with AW again."

What travelers are saying

"Great company offering some truly amazing adventures. I did the "Introduction to expedition skiing and camping in the arctic" trip in January 2019. We encountered the coldest day of the winter (-41°C) so there has to be some changes to the original plan, as it's not ideal camping conditions. Kasper was flexible and managed to keep a fun and interesting schedule. He's also very experienced/knowledgeable and good at sharing his knowledge. It was among the most memorable trips I have been on, and I would definitely come back again. I strongly recommend any of their trips!"