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What travelers are saying

"I recently booked a trip to Mexico with Tarita for my family. I use a wheelchair and have two small children, and Tarita was a wealth of knowledge about which resorts would be both accessible AND kid friendly, which was awesome. Access was at the top of her list and she handled all the details. Really happy that I found her!"

What travelers are saying

"I recently booked a trip to Mexico with Tarita for my family. I use a wheelchair and have two small children, and Tarita was a wealth of knowledge about which resorts would be both accessible AND kid friendly, which was awesome. Access was at the top of her list and she handled all the details. Really happy that I found her!"

What travelers are saying

"I recently booked a trip to Mexico with Tarita for my family. I use a wheelchair and have two small children, and Tarita was a wealth of knowledge about which resorts would be both accessible AND kid friendly, which was awesome. Access was at the top of her list and she handled all the details. Really happy that I found her!"

What travelers are saying

"I recently booked a trip to Mexico with Tarita for my family. I use a wheelchair and have two small children, and Tarita was a wealth of knowledge about which resorts would be both accessible AND kid friendly, which was awesome. Access was at the top of her list and she handled all the details. Really happy that I found her!"

What travelers are saying

"My husband and I recently booked a holiday via Planet Rail and what a good call that turned out to be. We gave Guy and the team little time to arrange the holiday as it was a fairly last minute decision by us to travel. Planet Rail found the right balance between being very helpful and friendly but also remaining professional. The customer service offered is personal and you definitely feel that it’s important to Planet Rail that they get your holiday right - and for us they most certainly did. Our holiday exceeded our expectations, and I don’t mind admitting that I am not always easy to please. The travel arrangements went without a hitch; the hotels we stayed in were spot on. Locations - breathtakingly beautiful - attention to detail was second to none. It can sometimes be unwise to recommend something as one persons delight is another’s displeasure - but in this instance I fail to see how anyone would not be impressed by the service offered by Planet Rail - I would book with them again in a heartbeat."

What travelers are saying

"Absolutely amazing two week trip to Mexico. Phoebe was very knowledgeable and helped us plan a fabulous itinerary. The hotels she'd recommended were perfect and in excellent locations. Our guides were helpful, friendly and spoke excellent English and when we contacted the Mexico office to squeeze in another excursion, they were responsive and immediately organised everything. All round brilliant customer service and Mexico was the most interesting and beautiful place to visit! Thank you!"

What travelers are saying

"Excellent tour guide & great choice of locations. Staff in head office - particularly "Lucky" who went the extra mile to assist when we need it."

What travelers are saying

"Excellent tour guide & great choice of locations. Staff in head office - particularly "Lucky" who went the extra mile to assist when we need it."