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What travelers are saying

"My wife and I recently enjoyed the Japan Classic Tour. At first, we doubted Super Value's veracity, as what they offered seemed too good to be true for the asking price. Comparable tour companies paled in tour value and substantially exceeded SV's costs. But SV delivered in every way possible: stellar hotels, superior transportation, excellent and abundant authentic Japanese meals, interesting venues and local tours, and unique country special offerings (such as visits to Onsons, traditional baths; famous gardens; and a night at a Ryokan). Above all, SV - - in this case Tour Guide Eriko - - provided the most careful, attentive and personal service to each and every guest imaginable or possible. Eriko is university educated, smart, witty, pleasant, with excellent knowledge of Japanese history, culture, art and modern traditions. Her English was near flawless. Far above and beyond any expectations, Eriko worked tirelessly to ensure every guest's personal comfort, particularly regarding meals, accommodations and airport transfers. We highly recommend Super Value and tour guide, par excellence, Eriko."

What travelers are saying

"First, let me say our tour guide Tomomi S. is hands down THE best tour guide I’ve ever had - knowledgeable, fun and made great efforts to ensure that we were comfortable and happy (MTSobek tour guides are independent contractors. Tomomi also works for other Adventure/Tour companies) Secondly, Japan is beautiful, clean and the Japanese people are very welcoming. The hiking in the national parks was amazing. It could have been a truly five-star experience if MtSobek had not cut corners so egregiously. The website said (at the time) group tours are 5-22 people. The tour gets canceled if the minimum is not met. When I paid there were TWO other people booked-a mother and daughter duo. Shortly before our departure date I called to see if the tour would be cancelled. I wanted my money back but Mt Sobek was “pleased to say that the trip would not be canceled”. In other words, I could not get a refund. At the last minute a guy named Matt signed up so there were four of us. Five days into the trip Matt left and took a train back to Tokyo. I said to him “You realize Mt Sobek is not going to refund you”. He said, “I don’t care, Mt Sobek scammed us.” With tax, the tour costs $11,645 for 13 nights. For that price there is an expectation that the accommodations Mt Sobek chooses would be decent and clean. We all fully expected a ‘traditional Japanese experience’ which often means no private bath and 8 out of the 13 nights we slept on futon mats on the floor. However, Mt Sobek consistently booked us in the cheapest Ryokans (hotels) in each area in which we travelled. Most of these hotels were unclean and very out-dated. One Ryokan they booked us in was listed on a hotel website for $40 USD/night when there were much nicer accommodations nearby for $100 USD/night. (The Japanese yen is way down, the luxury Park Hotel in Tokyo was $200 USD/night. A comparable hotel would have been about $800/night in Austin.). We were the only people staying in several hotels that accomadated many more people. The most egregious example of MtSobek’s booking the cheapest rooms is when we were booked at a large traditional ski lodge at the base of a spectacular mountain. It was beautiful on the website but had two very different wings. One wing was modern, clean and beautiful with simple beds. The other wing was very old (similar to a cheap Motel 6 that had not been updated since the 1970’s). The carpet and bathrooms were disgusting and like many of the Ryocans where we stayed the futon mats seemed as though they had not been cleaned In 30 years. Only after our tour guide checked us in did we realize we had been booked in the cheap rooms. I asked Tomo why. Immediately someone from MtSobek reached out to me and said, “gosh, I’m sorry you did not realize you were going to have a traditional Japanese experience”. Really? “Traditional” experience depends upon one’s budget. In the US, “traditional” to some people may be the Marriott, a Motel 6 or the Four Seasons Hotels. We were paying for a Marriott experience and received the one-star Motel 6 experience. Upon arrival in Tokyo I expected to be met at the airport by a driver (as many tour companies do). However, several days before our arrival dates in Tokyo, MtSobek sent an email telling us how to locate taking a city bus from the bustling Tokyo airport. That is interesting if you do not speak Japanese. MtSobek cleverly uses great photography and elaborate descriptions of the national parks and the hiking while using terms like “traditional Japanese experience with tatami-mat sleeping” to disguise sub-standard accommodations. At one point we were looking on-line at the very hotel where we were staying and did not even recognize it from the website pictures. The hiking was amazing. The group size was disappointing with just the three of us. I would absolutely recommend a hiking tour through Japan, just not with MtSobek."

What travelers are saying

"Just returned from India & Shimla solo travellers trip. A fantastic time was had by all, we did so much in 2 weeks. Thank you to Riviera for your great organisation and always there to help if needed. Special thanks to Matt our tour guide for all the laughs, information on the places we were seeing, keeping us all in check (if he could ha ha) and his great organisation and compasion if needed. I would greatly recommend Rivera Travel and cannot wait for my next trip with them in September to the Kerala Backwaters. Keep up the good work all."

What travelers are saying

"I got to arrive just when the whole coronavirus thing exploded! I was the last foreigner this agency received as they closed borders in India!... the truth is that super well everything, helped me a lot and solved problems that were coming out during the journey like closing points of interest, museums, restaurants, Etc! The guides I had amazing, spoke very well Spanish and English... Mohsin, the driver I had for the longest driving very well and was very kind! I really appreciate everything you did for me, I had an amazing experience Thanks to Sabi and the whole team Contes Asia."

What travelers are saying

"Bhutan experience was awesome! We had 2 days “home-stay” or B & B in our terms and this was fantastic. The home-stay was located in the proximity of another cliff monastery on a smaller scale to Tigers Nest. The entire experience is making us ache for a return trip to Bhutan only longer to include a trek!"

What travelers are saying

"Our trip was run almost flawlessly. From airport pickup in Hanoi to airport drop off in Siem Reap. I normally travel by myself and do tours quite different from this. So I had many questions and Mike Hung promptly answered them all. Any discrepancies were quickly worked out with him. For my fiancee and her son, this was a first in a lifetime vacation and she was very nervous about many things. So it helped tremendously that drivers were there for us at the airports, we were picked up promptly each day and all of the hotels were ready for us. All of our guides were fantastic and we enjoyed our conversations with them. And what really impressed me was the day our tour ran late due to traffic in Hanoi. We arrived at Cu Chi at about the time our tour should have been over. That conflicted with lunch which was included in our tour. GoAsia gave us the option of having our meal in Hanoi instead of a rushed lunch at Cu Chi. Mike also met with us in Hanoi and made suggetions on options we might like. We paid for the options which afforded us a day to sleep in late in Phnom Pehn and got to experience sunrise at Angkor Wat. There was some confusion upon arrival in Siem Reap because of the changes in our itenirary that MIke quickly resolved. I highly recommend GoAsia."

What travelers are saying

"I got to arrive just when the whole coronavirus thing exploded! I was the last foreigner this agency received as they closed borders in India!... the truth is that super well everything, helped me a lot and solved problems that were coming out during the journey like closing points of interest, museums, restaurants, Etc! The guides I had amazing, spoke very well Spanish and English... Mohsin, the driver I had for the longest driving very well and was very kind! I really appreciate everything you did for me, I had an amazing experience Thanks to Sabi and the whole team Contes Asia."

What travelers are saying

"I got to arrive just when the whole coronavirus thing exploded! I was the last foreigner this agency received as they closed borders in India!... the truth is that super well everything, helped me a lot and solved problems that were coming out during the journey like closing points of interest, museums, restaurants, Etc! The guides I had amazing, spoke very well Spanish and English... Mohsin, the driver I had for the longest driving very well and was very kind! I really appreciate everything you did for me, I had an amazing experience Thanks to Sabi and the whole team Contes Asia."