Canada Wildlife Viewing Trips & Packages Tours & Trips

What travelers are saying

"I made a reservation last Thursday (11/16/2023) for a trip to Iceland from 12/02/2023-12/07/2023 and then I was told that I can’t have my refund back. When I called on last Thursday (11/16/2023) to place my reservation, the agent (Kathy) I talked to stressed about she "cannot" guarantee that I will be able to go on the trip. Before I provided the payment information, I specifically asked if I will be able to get the refund because the trip is coming up so soon. The agent ensured that I will be able to get a full refund back within 60 days if I decided to cancel the trip. I was also told that I am basically on a wait list and someone will contact me once I can go on the trip. No one contacted me about whether the agency was able to process my information at all, so I've been left in the dark about this trip since the beginning. I called the help line this morning (11/20/2023) around 9:00 Eastern Standard Time to cancel my reservation. I was informed by the agent that I will not be able to get my full refund back since it's too close to the trip date. Basically I was told that Kathy gave me the wrong information, so I will have to pay the cancellation fee. The only reason I provided my payment information is because Kathy specifically stated that I will be able to cancel the trip and receive a full refund. I've never been so frustrated with a traveling agency. I made sure to ask this agent regarding the refund policy twice before giving her my payment information, and she still couldn't provide me with the correct information. It's unbelievable that such a big traveling agency cannot uniformly train their employees with the correct set of information."

What travelers are saying

"This was the first organized tour my husband and I have ever joined, so we were not sure what to expect , but it turned out to be the best vacation we've ever had. The scenery and food were amazing. We stayed in beautiful hotels. Most of the riding was on paved bike paths so we hardly ever had to deal with car traffic. Our leaders, Andrea and Martin, were funny, informative , and so helpful. We are already planning to go back to Italy with VBT this summer."

What travelers are saying

"When my partner and I went on a whale watching trip with Sea Kayak Adventures five years ago, we concluded that it was one of the best things we had ever done - especially the encounters with the grey whales in Magdalena Bay. I decided that I wanted an excuse to visit the whales again and I found this in a plan to go back with my family so that we could introduce them to my family and share their joy in this trip. As always, when organising such a treat, I was desperate that it would be as good a second time. I need not have worried, under the expert guidance of Monica (who amazingly had been a guide on our first trip) and Fabian our family group were wowed by whales that swam close, sky-hopped, breached and swam to our boat, rubbed against it, looked us in the eye mammal-to-mammal and then let us rub their skin. Wow oh wow! My niece even discovered that one whale had shared two of its sealice with her! Simply amazing and thanks to Monica and Fabian for sharing their knowledge, enthusiasm and expertise with us, and to Vicky for the excellent food."

What travelers are saying

"When my partner and I went on a whale watching trip with Sea Kayak Adventures five years ago, we concluded that it was one of the best things we had ever done - especially the encounters with the grey whales in Magdalena Bay. I decided that I wanted an excuse to visit the whales again and I found this in a plan to go back with my family so that we could introduce them to my family and share their joy in this trip. As always, when organising such a treat, I was desperate that it would be as good a second time. I need not have worried, under the expert guidance of Monica (who amazingly had been a guide on our first trip) and Fabian our family group were wowed by whales that swam close, sky-hopped, breached and swam to our boat, rubbed against it, looked us in the eye mammal-to-mammal and then let us rub their skin. Wow oh wow! My niece even discovered that one whale had shared two of its sealice with her! Simply amazing and thanks to Monica and Fabian for sharing their knowledge, enthusiasm and expertise with us, and to Vicky for the excellent food."

What travelers are saying

"My husband and I booked a trip over a year ago with Sojourn for one specific reason, we were able to drive there and not have to take a plane. We have a doctors note stating my husband is unable to fly due to medical reasons. Now due to covid we cannot cross the boarder to get there so we have to cancel. I spoke with the owner of the company approximately late July and he suggested we wait to see what the U.S Government would decide on August 23 2021. I called him once it was confirmed that the boarder would be closed until September 29 2021 and wanted to cancel as it was getting to close. We paid over $6000 Canadian. The company has a waiting list for this particular time and trip and our place has already been filled, however, the owner will only refund us $2025. He refuses to refund the rest. We are so angry and disappointed as this was a lot of money and nothing to him. Now we are unable to plan a trip in Canada that we could actually get to. We thought we could trust this company as we had travelled with them before, sadly the owners greed wins and we are out a significant amount of money. I do not recommend booking with this company and will not ever again."

What travelers are saying

"When my partner and I went on a whale watching trip with Sea Kayak Adventures five years ago, we concluded that it was one of the best things we had ever done - especially the encounters with the grey whales in Magdalena Bay. I decided that I wanted an excuse to visit the whales again and I found this in a plan to go back with my family so that we could introduce them to my family and share their joy in this trip. As always, when organising such a treat, I was desperate that it would be as good a second time. I need not have worried, under the expert guidance of Monica (who amazingly had been a guide on our first trip) and Fabian our family group were wowed by whales that swam close, sky-hopped, breached and swam to our boat, rubbed against it, looked us in the eye mammal-to-mammal and then let us rub their skin. Wow oh wow! My niece even discovered that one whale had shared two of its sealice with her! Simply amazing and thanks to Monica and Fabian for sharing their knowledge, enthusiasm and expertise with us, and to Vicky for the excellent food."

What travelers are saying

"This was their July 22 Cruise “Delights if the Danube” Absolutely awful company, great at taking your bookings and money but it then ends there. We paid a premium rate for what they listed as “Delights of The Danube” river cruise. They changed our ship, so we did not get what we paid for, and no pool as we originally specified. The drinks in the drinks package had very little choice. One draft beer is all that is available, and that is pretty poor as it is, you can’t even buy bottled beers or any other draught beer as that one is your only choice. Wines at meal times are either red, white or Rosa, no choice, just those three.The ship they put us on “boasted” a new wine bar, it didn’t serve any wines or beers at all the entire week, it wasn’t even stocked or manned, but it did have a kettle and tea or coffee !!!. The trips ashore are advertised to deceive you, this is appalling. Some of the trips are over two and a half hours each way on a coach, and the shorter ones are rushed, don’t be fooled by their misleading advertising. The train journeys are an absolute nightmare, even though we booked first class there and back. You have to rush between connecting trains while dragging your luggage with you, and the connecting times are tight, we felt so sorry for those less able who were severely stressed. On part of the journey we were told that 1st class was not available, we were put in filthy overcrowded carriages, with our luggage carriages away, and professional thieves operate on these trains. Some of our fellow passengers, on our cruise, were robbed on the way to the cruise and the way home. Great Rail offered us the paltry sum of £30 compensation for this. Once we got on the cruise we were excited, but that quickly changed, we spent the first two days moored up overlooking an industrial estate, yes an industrial estate, that’s what Great Rail advertise as a “Delight of the Danube”. When we complained and asked why are we on an industrial estate,we were told “because it’s cheaper than mooring up in a city or town”. We complained to the reps on the cruise, as did numerous others, only to be told that they don’t actually work for Great Rail, they are sub contracted free lancers, and that we would have to take it up with Great Rail upon our return. After numerous phone calls and e-mails we have been offered a derisory amount on one of their vouchers, which only benefits Great Rail, why would we want to go back with such an incompetent company? The communication with Great Rail is appalling once they have your money, be warned. Overall I have to say that Great Rail are appalling, amateurs playing in a market they simply don’t understand, their advertising is very misleading, that’s putting it politely!! The tone of their responses are arrogant, they simply ignore many of the points raised, and they honestly don’t seem to care, they are all image and no substance."

What travelers are saying

"I went on a private 3-day tour of Mexico City with Vibe Adventures and our guide, Jorge, and it was absolutely amazing! The tour took us to the national anthropology museum, the historic center, Xochimilco, Coyoacan and its Frida Kahlo museum, and the incredible Teotihuacan ruins. Jorge was incredibly knowledgeable and passionate about Mexican history and culture, which made the tour even more interesting. Visiting the National Anthropology Museum was a highlight, as we got to see artifacts from ancient civilizations. Exploring the historic center, Xochimilco, and Coyoacan allowed us to experience the city's vibrant culture and beautiful surroundings. The trip to the Teotihuacan ruins was breathtaking, and Jorge's explanations made it easy to understand the significance of this ancient site."