Central America & the Caribbean Small Ship Cruise Trips & Packages Tours & Trips

What travelers are saying

"My husband and I originally booked this tour for April. Unfortunately, a week prior to the trip, my sister died. We called to reschedule and was informed that a rescheduled tour is the same as a cancelation and no refunds are given. Only after much going back and forth, they stated we could reschedule for an additional $600. Shame on this company. The trip was average at best and the lodgings at the Barcelo by the ocean was horrendous. Bedding nit changed. Found pubic hairs in the sheets."

What travelers are saying

"Tour is advertised as an "active" tour. However, YMT sold the tours to seniors and others who were unable to walk more than 1/8 mile, unable to navigate stairs or had to walk with the aid of walkers. As a result, 80 percent of the "explorations" were to visitor centers, look out points, stores or washrooms, that were within 100 feet or less of the bus. This tour should be categorized as "relaxed". A big disappointment! The bus driver was friendly and accommodating and drove us safely from one site to another. He sold water to the guests in small bottles for $1 each. I think YMT should be more conscientious of the environment and at least offer bottle refills, especially since the guide practically demanded that each person drink one gallon of water per day. The tour guide was marginally knowledgeable about the area and spent too much time telling us about her private life and friends. She led one hike, but talked mostly about how the rains had changed the landscape. One day she left two guests at the hotel and wanted the people on the bus to take responsibility for not letting her know that people were missing. We were encouraged to find hikes to take on our own, which I felt compromised safety, especially when we had an hour or so to "explore" - there was no safety or backup plan, especially if something untoward happened on a hike. She opted out of taking us to the sunset tour of the Grand Canyon telling us that it was raining and we wouldn't be able to see anything. So a couple of us went to the site on our own and it was possibly one of the best experiences I had on the entire tour (and not a drop of rain!). I often felt bullied into purchasing lunches or meals "offered" by the guide, who made it sound like there were no other options. It was difficult to listen to her brag about how well she was doing and how happy everyone was, when many people were complaining that the tour was not what they expected - mostly because it was too active!!! The accommodations were mostly good - a couple of anomalies (one with a plugged sink and no hot water for a shower, another with a pervasive bad odor). The excursions offered at the time of booking were mostly unavailable later (except for the over-priced meals). Another disappointment because I booked the tour partly because of one of the excursions offered at the time of booking. I would not recommend this tour, because I don't think it is advertised correctly."

What travelers are saying

"Tour is advertised as an "active" tour. However, YMT sold the tours to seniors and others who were unable to walk more than 1/8 mile, unable to navigate stairs or had to walk with the aid of walkers. As a result, 80 percent of the "explorations" were to visitor centers, look out points, stores or washrooms, that were within 100 feet or less of the bus. This tour should be categorized as "relaxed". A big disappointment! The bus driver was friendly and accommodating and drove us safely from one site to another. He sold water to the guests in small bottles for $1 each. I think YMT should be more conscientious of the environment and at least offer bottle refills, especially since the guide practically demanded that each person drink one gallon of water per day. The tour guide was marginally knowledgeable about the area and spent too much time telling us about her private life and friends. She led one hike, but talked mostly about how the rains had changed the landscape. One day she left two guests at the hotel and wanted the people on the bus to take responsibility for not letting her know that people were missing. We were encouraged to find hikes to take on our own, which I felt compromised safety, especially when we had an hour or so to "explore" - there was no safety or backup plan, especially if something untoward happened on a hike. She opted out of taking us to the sunset tour of the Grand Canyon telling us that it was raining and we wouldn't be able to see anything. So a couple of us went to the site on our own and it was possibly one of the best experiences I had on the entire tour (and not a drop of rain!). I often felt bullied into purchasing lunches or meals "offered" by the guide, who made it sound like there were no other options. It was difficult to listen to her brag about how well she was doing and how happy everyone was, when many people were complaining that the tour was not what they expected - mostly because it was too active!!! The accommodations were mostly good - a couple of anomalies (one with a plugged sink and no hot water for a shower, another with a pervasive bad odor). The excursions offered at the time of booking were mostly unavailable later (except for the over-priced meals). Another disappointment because I booked the tour partly because of one of the excursions offered at the time of booking. I would not recommend this tour, because I don't think it is advertised correctly."

What travelers are saying

"everything is perfect from start to finish just back from Baltic cruise on Braemar , it was amazing."

What travelers are saying

"Because of the pandemic, we had to reschedule our cruise from July of 2020 to December 2020. Airlines were not flying out of our city to Manaus in December, so we had to cancel our cruise and asked for a refund, and was denied. I would never work with this cruise line again."

What travelers are saying

"Amazing tours,prepared and extremely helpful guides. Great experience overall.Highly recommended."

What travelers are saying

"Sarah Potter has been great helping me with multiple itineraries and customer customization. She has been very patient with their changes and questions. Highly recommend them for your South Pacific vacation package needs.-Lisa"

What travelers are saying

"They are just great!!! They have a no-nonsense ambience. The Dormitory is adequate, very clean and comfortable. The food was very tasty, homely and had a good variety. The activities catered to our satisfaction. They are provided with lots of patience. Every staff member is so friendly and they ensure that you enjoy the outing. We were a family with people from all are groups. They took care of every individual needs. Our aged mother was made very comfortable, and they arranged a chair for her at every activity area. We spent almost two days and one night. And we enjoyed every moment. If one is looking for a good outing, this is the place. Total value for money. Above all it's the passion of the staff that makes them better than most places around Bangalore."