Central America & the Caribbean Tours & Trips

What travelers are saying

"Our trip started off with a lunch at Maya Gardens. We went to see the poultry in their pens while waiting for lunch, thinking it was a petting zoo. The poor birds did not have water or any indication that they ever had water. One of the turkeys was lying on it's side looking very sick. No one would give them water when I asked them to. The lunch was so awful I did not eat meat for the rest of the trip. I sent a video to Angela Bailey telling her this is not what we want to see when on a conservation trip and she acted like I was lying. Our guides were lazy and not caring about us. They took us to overpriced markets to get fleeced by the sellers there. At the anti-poaching farm tour, we had to walk over a bridge with wires on it, to keep wildlife in. One of our travelers, who was 65 years old, tripped over it and had to go to the hospital. No one warned her about the wires. Then, trying to get off the safari trucks, she was so very very sore and no guides helped her to get out of the truck. Completely appalling. The guides had very poor communication skills that worked for Discover Corps. I was forced to get vaccinated while in Kenya, because the laws changed while we were there. I asked if I could try to get out of the airport first and if I could not then get the vaccine. Discover Corps said "If you choose to do that, you are on your own". The conditions of medical in Kenya is not like the US and it was awful. The airport didn't even ask me for my vaccine card on the way out. DC could have worked with me on trying this first before forcing me to get this vaccine in a poor 3rd world country. Also, my vaccine card had the wrong date of birth and my name did not match what is on my passport. The doctor tried to get me to tip the nurse giving me the vaccine. The guides dropped us off curbside at the airport and left us there to navigate. I will NEVER use this company again. They did not have my back on anything that happened and Angela Bailey never contacted me to follow up about my experience after this trip was over."

What travelers are saying

"No cumplieron con las actividades prometidas y BORRARON EL ANUNCIO en trip advisor con nuestras quejas para NO DEJAR HUELLA. Contratamos el tour de 3 noches , 4 dias, En la descripcion (que ya cambiaron ahora despues de que nos quejamos, adjunto la descripcion en aleman ya q el enlace ya no esta, no pude sacarla en espanol antes de la estafa) 1.No habia ningun guia local con Ingles, mi chico es Aleman asi que le traduje yo todo. Nos dejaron en las islas sin tener idea q actividades teniamos contratadas, pregunte varias veces y no tenian ni idea. Incluso nos dijeron q nos quedabamos 2 noches en una isla y a las 8 de la manana nos dijeron q que haciamos alli y q nos mandarian a otra isla, q preparemos todo en 5 minutos) 2. No habia ninguna danza tradicional. de hecho en las islas habia alguna q otra pareja de turistas y el encargado , que si era Guna.Asi que de aprender cultura Guna, interactuar, nada. 3.No hubo Senderismo en ninguna jungla, aunque pregunte varias veces cuando nos iban a llevar a hacer esa actividad. 4.No hubo langosta incluida para la ultima noche. Respuesta al mensaje : lo que hemos solicitado a Trip Advisor es un reembolso de 30% , no un reembolso total, pero no hay respuesta. Hemos llamado a su agencia pero salta el contestador .Si es mejor para ustedes escribanos por aqui.muchas gracias .un saludo Actualizacion: Trip advisor dice que su empresa le ha dicho q han proporcionado todos los servicios por lo q ni veian la posibilidad de reembolso parcial . A partir de aqui lo dejamos en manos de ABOGADOS"

What travelers are saying

"I recently booked a trip to Mexico with Tarita for my family. I use a wheelchair and have two small children, and Tarita was a wealth of knowledge about which resorts would be both accessible AND kid friendly, which was awesome. Access was at the top of her list and she handled all the details. Really happy that I found her!"

What travelers are saying

"This was a tremendous trip. Nice mix of New Zealand s spectacular scenery and cultural highlights. In Australia Cairns was interesting for culture and great barrier reef, which is unfortunetely getting bleached due to rising ocean temps.The Sydney Opera house was amazing. Our Auastralian guide was knowledgeable and very organized. Only complaint was that at 37 folks the trip was too large in our opinion."

What travelers are saying

"Met all my expectations, and I had a thoroughly enjoyable time. The tour manager, Gary, was the best I have come across - very hard working, making sure everyone in the group was getting what they wanted from the holiday. The hotel was very well appointed, comfortable and clean, and the food was very good."

What travelers are saying

"We returned from our 13-day East African Explorer trip two weeks ago. The trip fully met our expectations. Everything was well organized, accommodations and food were excellent, safari drives were great. Our driver/guide in Kenya, Gitonga (aka Anderson) was excellent and enthusiastic. Based on our experience I can confidently say we will book another trip with SITA in the near future."

What travelers are saying

"Michelle Middleton is an asset to the customer care team. Easy and honest communication throughout!"

What travelers are saying

"We had a fantastic trip with explore! Starting with a brief intro to Thailand with professional friendly experienced guides Koi, Tri and the fab support Team (Bus driver, cycle team-always smiling and helpful!) travelling through the local back streets of Bangok and the waterways around the city, seeing the impressive Temples and Grand Palace through to the border of Cambodia. This is where we met are new guides Sum (bursting with enthusiasm, knowledge and fun), Seda (knowledgeable, humble and kind) and another great support Team (Bus Driver, cycle supporters-smiling and helpful) our guides provided an amazing insight into the kind and humble people of Cambodia, the interesting culture and history, with beautiful scenery and impressive historical sites of the Angkor's temples onto the border of the Vietnamese Mekong River Delta. Our professional, friendly guide Huan and new support Team (bus driver and cycle supporters (friendly and helpful as always!) who had been with us throughout the tour ensuring each day ran smoothly, from hotels, bikes/cycling needs, sight seeing, transfers, to additional ideas/options which made for an amazing dive session on Phu Quoc island, much appreciation to Huan and all the Team for a most memorable and always treasured adventure."