Europe National Parks Tours & Packages Tours & Trips

What travelers are saying

"Great routes, guides, hotels and bikes!"

What travelers are saying

"On our trip to Amalfi coast, the bus was parked in a field for two days. The next day, we had an 8 hour bus trip to Sicily. The bus was not properly cleaned before and after it had been parked in the field. On the 8 hour trip to Sicily, there was an infestation of ants. We had tons of ants crawling on the seats, windows, and floor. My husband killed 10 ants on his body. I received bits on my ankles and wrists. The tour guide never said anything to any of the guests. When we confronted him, all he said was that he would have the bus cleaned the next day. These was horrible conditions to travel for 8 hours. I have written to Perillo seeking a refund for that day's service. Time will tell if Perillo will actually answer my evaluation. This situation rises to the occasion where customer service was extremely poor an unhealthy, and a partial refund should be granted. If Perillo stands behind customer service as its motto, then they should provide partial refunds for this day. If not, then this leads me to assume that Perillo is more concerned about overall profits than good customer service. Time will tell!"

What travelers are saying

"Great one day tour up to Loch Ness from Edinburgh. Greg was a great tour operator, gave us tons of insights on all of the things we drove by! Gave us recommendations etc. Would highly recommend this tour company. Found the brochure in our hotel lobby!"

What travelers are saying

"No travel with then completely desaster First and last Hotel accommodations really cheap, they mix you with 40 people in the same bus"

What travelers are saying

"DO NOT BOOK WITH THIS COMPANY. I booked my spring break trip with them as well as another trip in April. I was sent home from my study abroad program in Florence due to the COVID-19 outbreak and am now unable to go on the trips. When I first tried to cancel, they refused to refund any of the money I spent. Their cancelation policy was very unclear and they refuse to take responsibility. They stated they are unable to give back refunds on multi bookings, which they did not inform me of when I went into their office or when I booked my trips. I think this it is very unethical it is clear costumers do not come first to them, money does. They then offered a 50% refund, which is not acceptable to me. I spent over a thousand dollars with this company and receiving $524 as a refund is nowhere near enough. I am very frustrated and disappointed, this company obviously does not care about its costumers. I will be sure to share my experience with others to prevent them from going through the same thing. I would recommend BOOK WITH SMART TRIPS, they actually give back full refunds for trips."

What travelers are saying

"Put this trip on your bucket list! Coasta and Danae were awesome Skipper, Guide, cook, you name it, they did it. If you like personal attention, these two will give you that. They are young, fun and professional. Beautiful boat, water, islands, and villages. My sister and I are in our 70’s, cousin 60 and the remaining passengers 50’s and 30’s. So good trip for all ages. You can’t beat the money value of this trip. It includes breakfast and most lunches. I would love to do this trip again."

What travelers are saying

"Put this trip on your bucket list! Coasta and Danae were awesome Skipper, Guide, cook, you name it, they did it. If you like personal attention, these two will give you that. They are young, fun and professional. Beautiful boat, water, islands, and villages. My sister and I are in our 70’s, cousin 60 and the remaining passengers 50’s and 30’s. So good trip for all ages. You can’t beat the money value of this trip. It includes breakfast and most lunches. I would love to do this trip again."

What travelers are saying

"I had booked a 6-day tour for July 2020 with Arctic Adventures using the latter’s well – promoted promo code MULTIDAY15 (opting for their offer for a full refund in case of cancellation up to 72 hours before the tour starts). Due to Covid - 19 situation, I had to cancel the tour. Since then, they have refused to provide me with a full refund - as it was explicitly described on their website - alleging that on 1st of July 2020 they were granted an authorization for financial restructuring because of financial problems from mid-March, although I had submitted my request for refund long before the date on which they were granted the aforesaid authorization for financial restructuring. In confirmation of their bad faith, they have refused to provide me even with the proof documentation that my request for refund was ever processed by their financial department (i.e. the relevant communication with the bank). Last but not least, they were advertising and promoting offers on their website promising tours with "free cancellation" and “full refund”, even after their alleged financial problems from mid – March; that is to say they were consciously acting against the principles of good faith and business ethics. Due to their unprofessional, deceptive and unethical behavior, I have been incurring high interests on my credit card, since the latter was immediately charged after my booking and therefore I do not have any other choice but to report all the aforementioned facts to the competent authorities of Iceland and take legal action against them. In consideration of the above, I would discourage anyone from booking with Arctic Adventures in the future on the grounds that they intentionally misled me through their website and kept my money for services they never provided."