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What travelers are saying

"I had no idea what to expect, but what I experienced was way over what I could even imagine! The landscaping was eye candy for the soul no matter where you looked. It was enjoyable even when driving between sites. Hotels were well appointed, employees accommodating . . . loved the horse park accommodations!!!! Glacier climb, kayaking in glacial bay, hiking along the coast, Diamond Beach, etc. were all exciting and beyond words."

What travelers are saying

"On our trip to Amalfi coast, the bus was parked in a field for two days. The next day, we had an 8 hour bus trip to Sicily. The bus was not properly cleaned before and after it had been parked in the field. On the 8 hour trip to Sicily, there was an infestation of ants. We had tons of ants crawling on the seats, windows, and floor. My husband killed 10 ants on his body. I received bits on my ankles and wrists. The tour guide never said anything to any of the guests. When we confronted him, all he said was that he would have the bus cleaned the next day. These was horrible conditions to travel for 8 hours. I have written to Perillo seeking a refund for that day's service. Time will tell if Perillo will actually answer my evaluation. This situation rises to the occasion where customer service was extremely poor an unhealthy, and a partial refund should be granted. If Perillo stands behind customer service as its motto, then they should provide partial refunds for this day. If not, then this leads me to assume that Perillo is more concerned about overall profits than good customer service. Time will tell!"

What travelers are saying

"First, let me say our tour guide Tomomi S. is hands down THE best tour guide I’ve ever had - knowledgeable, fun and made great efforts to ensure that we were comfortable and happy (MTSobek tour guides are independent contractors. Tomomi also works for other Adventure/Tour companies) Secondly, Japan is beautiful, clean and the Japanese people are very welcoming. The hiking in the national parks was amazing. It could have been a truly five-star experience if MtSobek had not cut corners so egregiously. The website said (at the time) group tours are 5-22 people. The tour gets canceled if the minimum is not met. When I paid there were TWO other people booked-a mother and daughter duo. Shortly before our departure date I called to see if the tour would be cancelled. I wanted my money back but Mt Sobek was “pleased to say that the trip would not be canceled”. In other words, I could not get a refund. At the last minute a guy named Matt signed up so there were four of us. Five days into the trip Matt left and took a train back to Tokyo. I said to him “You realize Mt Sobek is not going to refund you”. He said, “I don’t care, Mt Sobek scammed us.” With tax, the tour costs $11,645 for 13 nights. For that price there is an expectation that the accommodations Mt Sobek chooses would be decent and clean. We all fully expected a ‘traditional Japanese experience’ which often means no private bath and 8 out of the 13 nights we slept on futon mats on the floor. However, Mt Sobek consistently booked us in the cheapest Ryokans (hotels) in each area in which we travelled. Most of these hotels were unclean and very out-dated. One Ryokan they booked us in was listed on a hotel website for $40 USD/night when there were much nicer accommodations nearby for $100 USD/night. (The Japanese yen is way down, the luxury Park Hotel in Tokyo was $200 USD/night. A comparable hotel would have been about $800/night in Austin.). We were the only people staying in several hotels that accomadated many more people. The most egregious example of MtSobek’s booking the cheapest rooms is when we were booked at a large traditional ski lodge at the base of a spectacular mountain. It was beautiful on the website but had two very different wings. One wing was modern, clean and beautiful with simple beds. The other wing was very old (similar to a cheap Motel 6 that had not been updated since the 1970’s). The carpet and bathrooms were disgusting and like many of the Ryocans where we stayed the futon mats seemed as though they had not been cleaned In 30 years. Only after our tour guide checked us in did we realize we had been booked in the cheap rooms. I asked Tomo why. Immediately someone from MtSobek reached out to me and said, “gosh, I’m sorry you did not realize you were going to have a traditional Japanese experience”. Really? “Traditional” experience depends upon one’s budget. In the US, “traditional” to some people may be the Marriott, a Motel 6 or the Four Seasons Hotels. We were paying for a Marriott experience and received the one-star Motel 6 experience. Upon arrival in Tokyo I expected to be met at the airport by a driver (as many tour companies do). However, several days before our arrival dates in Tokyo, MtSobek sent an email telling us how to locate taking a city bus from the bustling Tokyo airport. That is interesting if you do not speak Japanese. MtSobek cleverly uses great photography and elaborate descriptions of the national parks and the hiking while using terms like “traditional Japanese experience with tatami-mat sleeping” to disguise sub-standard accommodations. At one point we were looking on-line at the very hotel where we were staying and did not even recognize it from the website pictures. The hiking was amazing. The group size was disappointing with just the three of us. I would absolutely recommend a hiking tour through Japan, just not with MtSobek."

What travelers are saying

"Great company offering some truly amazing adventures. I did the "Introduction to expedition skiing and camping in the arctic" trip in January 2019. We encountered the coldest day of the winter (-41°C) so there has to be some changes to the original plan, as it's not ideal camping conditions. Kasper was flexible and managed to keep a fun and interesting schedule. He's also very experienced/knowledgeable and good at sharing his knowledge. It was among the most memorable trips I have been on, and I would definitely come back again. I strongly recommend any of their trips!"

What travelers are saying

"I have traveled on 20 different Rockjumper tours to all parts of the world. Every tour I have been on has ensured that cultural sites are included whenever possible. Their guides are fantastic. They are extremely knowledgeable about the birds of the habitat including their many calls. The guides are friendly with great personalities. Most are young and brimming with enthusiasm. Booking a tour with Rockjumper is easy and they offer many discount opportunities. The office staff quickly answer your questions and work extremely hard to make each tour run smoothly. They also offer Tailormade tours which will arrange a tour for you to anyplace your heart desires."

What travelers are saying

"The company provided an excellent pre tour service and the information sent was accurate and useful. I would definitely look at using them again and recommend them to any family."

What travelers are saying

"This trip was fantastic from the accommodation, experiences, food and company. Albatross Tours think of everything and provide you with a very magical and well organised tour. We loved the flexibility of #mytime and were able to pop in and out of the organised activities as we wished. Maritza our tour guide (or Tour Mum) was amazing and made sure she was always one step ahead of us all. Our fellow tour companions became our tour family! I couldn't recommend Albatross Tours highly enough for all your travel experiences."

What travelers are saying

"I would recommend Cultural Crossroads to anyone interested in experiencing the nature of a place and it's people rather than just ticking a box on your travel checklist. Small group size and excellent planning and execution by the company owner, Carrie McDougall, as well as her ability to address and resolve issues quickly helped to make my first overseas solo tip a most memorable experience. The local guides were knowledgeable and personable as well as friendly and fun. I had a great trip and would not hesitate to use Cultural Crossroads for future travel."