Europe Swimming Trips & Packages Tours & Trips

What travelers are saying

"I am writing on behalf of 20 passengers who sailed aboard the vessel EROS, under the co,mmand of Captain Georgios Paraskevas, during our trip in Greece from August 10-17, which commenced in Corfu. Unfortunately, our experience was marred by several significant technical difficulties that severely impacted our journey. Firstly, we encountered a malfunction with the anchor system, along with an issue beneath the vessel that led to an entire day being lost while waiting for a spare part to be replaced. Additionally, there was a persistent and strong smell of gasoline in the rooms throughout the trip, which we found to be extremely dangerous and unsettling. This issue greatly affected the comfort and safety of the passengers. The cooling system also failed to function, forcing many passengers to sleep on the deck in discomfort. Furthermore, it became apparent that the captain lacked the necessary skills to operate the vessel effectively, as it was primarily managed by the Egyptian crew, who appeared to be guiding the captain in performing essential tasks. This was both obvious and quite alarming to all on board. In summary, we are relieved that the trip concluded without any serious incidents, but we remain concerned about the overall safety and operation of the vessel. Therefore, I would like to inquire if the EROS is fully licensed and regularly inspected in accordance with Greek and EU standards prior to being leased out. Please provide a detailed response regarding this matterAdditionally, several other issues arose during the trip that were not mentioned in our initial email. These include: Persistent and significant flooding of the bathroom floors and leakage of the sewage water making the bathroom usage difficult, exposing us to potential waterborne diseases and extremely unpleasant smell in the cabins and throughout the hallway. A near collision with another sailing boat Collisions with boat during passenger transfers to the beach ( AntiPaxos) An incident at Lefkada beach, where a lifeguard called the police to protest our boat’s disembarkation (Lefkada) Frequent turn offs of the air conditioning along with gas infused fumes and extremely unpleasant sewage smells were forcing passengers to sleep on the deck outside. Even the ships that were docked alongside our ship were complaining about our exhaust fumes (Nidri)."

What travelers are saying

"My Mother and I planned this trip for 11 months, we were celebrating our 40th & 60th birthday together. We arrived to Paris on Monday the 26th. I had requested 2 extra nights so we would have some time to adjust after traveling. The company decided to book a tour for us the second day after being asked not too. We arrived to our hotel in a disgusting part of Paris and quite a ways from the sights. Even our taxi driver (the one the company hired) told us this part of Paris was unsafe, especially for women and at night. It took 35mins to get from out hotel to the eiffel tower by car. Our room was so not great, it faced inside looking at a wall. That's considered 4 stars? The staff however was amazing and helpful. They even warned us to not be out at night as the area wasn't the most safe. I let the company know and they said that guarantee the area is safe and central to the sites. 80% of our hotels were not as advertised but the "or similar" ones. Had we gotten the one as shown on the advert, we would have been in a beautiful area, with lovely shops and restaurants. (We went by the hotels we should of had, and all had availability) Fun fact, we had been put right across from the train station, yet none of the transfers were out of this train station, but another 30min Uber ride to a different train station. I contacted customer service over 15 times on this trip about various issues and each time they ignored what was happening and used some lame excuse as why they couldn't help. For example; One tour in Beaune required that we make our way to a winery on a friday morning. We asked the front desk to help us when we couldn't get uber/bolt to work( heads up, they don't have that service there, except sometimes on sat/sun) they also do not have a taxi service available during the week. All 5 of the front desk staff, looked at us like we were crazy. They all tried so hard to find us a way out there besides walking 5miles to get there in 90° weather. They kept saying we're not sure why the tour company keeps saying there is a way out there by public transit, but there isn't. I called customer service.. they argued with me several times over the matter. They sent me info on taxi services that didn't exist there, bus schedules that were for children's bus routes for school and told us that walking was an option. Sadly, we missed the tour. I was shocked. I asked for a phone call from a manager.. I still have yet to receive one even after asking repeatedly. Another fun fact, Discovery Nomads books tours for you that have to paid when the tour is over, as with the walking tour of Paris they arranged for us. The guide himself was amazing, but the only way the guide makes money is by us giving him money at the end. Weird that a company who charges me for tours, made me pay for a tour on site. Not to mention, buyer beware, when it says you get to see the Louve, they mean look at it. You'll have to buy a ticket to go inside. As well as Versallies, where it says a day at Versallies, they mean a couple hours at best. We got there at 2, the tour was 2hrs. and it closes at 6pm. O no time to see the home and gardens. That's not even half a day. I let customer service know that too. They ignored me. We missed a train due to it being delayed and then cancelled. I tried to call customer service again for help, this time no answer. Unfamiliar with what to do, we rebooked a train and paid over 250 euros for it. I let the company know and their reply, it says the train wasn't cancelled so we can't help you. Yet here we were with about 12 other people who also had to rebook a train. Had we had help from the company at the time, we could have just switched our tickets to the next train. But alas, no help from them just excuses. Overall I spent more time trying to figure out how to get transport from A to B, emailing and calling them, spending over 800 euros in transport just to get to train stations and tours, and not to mention the awful train schedules they had us on. This trip was a complete nightmare. I wanted this trip to be amazing for my mother and I, and all we wanted to do was come home. I will never use this company again, and I will share this horror story with others as much as possible to warn them of using Discover Nomads."

What travelers are saying

"I recently took a trip to Kenya and I cannot imagine any other tour operator doing a better job. Let's start at the beginning. My flight from the US landed first in London and then a second flight was to have gone to Kenya. The airline nightmare began with AA being two hours late causing me to miss my next flight on British Air. BA had given my flight away before I got off the plan and had no acceptable replacement. I spent three days and nights at Heathrow airport forcing me to miss those days of my tour. I stood in lines hours long at the airport and my second replacement flight never left the ground after being held hostage in the plane for hours. I was ready to go home. My phone would not work much of the time in the airport, but I was finally able to contact Best Singles Travel. They figured out a way to arrange for a driver to meet me at the Nairobi airport three days after my trip began and take me to Samburu, a five hour drive where the group was then located. If it had not been for this effort in figuring out a way for me to meet my group then this trip would have been lost for me. And what a shame that would have been because once I finally arrived it was magical. I saw every animal as well as much of the countryside driving all over even with missing three days. The lodges were picturesque with monkeys playing on expansive grounds, wild birds and animals, beautiful colored geckos, mountains and streams in the background where the sun met a landscape expanding as far as the eye could see producing sunsets like those seen in National Geographics. Oh, did I mention the food? No US chemicals. Just organically grown and delicious. If anyone reading this decides to travel to Kenya then I hope you stop to see David Sheldrick's rescued baby elephants. I am grateful that Best Singles Travel and Patrick, our knowledgeable considerate tour guide, took the time, effort and resources to make the remainder of this trip happen for me because now I cannot imagine having missed it. This trip was organized, included lovely memorable hotels/lodges and attentive to our needs."

What travelers are saying

"Although not a master in skiing this tour met all my expectations for a great holiday in Montenegro. Not only snow but also interior pools."

What travelers are saying

""We were under Nico, and our driver Kaitsu. our trip to Lapland was truly an adventure to remember. Accommodation was fantastic, it was Panimo cottage house, comfortable, cozy and close to the town area. Nico was thoughtful and always given us the best options and we truly enjoyed his sense of humor and charisma. His personality was an asset to the company. His knowledge was rich. Kaitsu , our driver was organised and , of course, a fantastic and a safe driver. even though, we weren't able to witness the beauty of aurora, it was all down to luck and the condition of the weather of that night. no big deal! we were not upset, mother nature! we highly recommended to everyone who seeks adventure and the courteous treatment from the staff. Thank you! you have us one of the best memories of our lives. From, Soong Kiang Chng, Melvin Yuen and Gerard , from Panimo 1, travel dates from 22nd to 28th Dec 2019.""

What travelers are saying

"My husband and I took the day tour from Rome to Naples and Pompeii. This tour allows you to tour Pompeii on your own or an option for a guided tour. The tour guild handles all transportation from the train station from Rome to Naples to Pompeii and back to Rome. The tour guide also takes the small group on a very informative and fun walking tour through the heart of Naples and exposes you to the local cuisine and shops. We had a wonderful time and it was something we would not have done by ourselves. I highly recommend this tour. There is a lot of walking and not easy walking. Come prepared."

What travelers are saying

"After Sagres rejected our requests to postpone our family trip of 13 to Madeira during the Omicron COVID outbreak and dispelled concerns about our safety on the trip, Sagres representatives, who were purportedly acting as the tour's feet-on-the-ground in Madeira, did not make the trip, and we had virtually no assistance after we tested positive for COVID after our arrival in Madeira. Besides not being able to enjoy the pre-paid trip due to quarantine requirements, my family incurred additional costs for the resulting extra hotel nights, return flights, and COVID testing. Requests to Sagres to assist with recouping these costs from the airlines and hotel went unanswered. It by far is the worse travel experience I have had in my 60 years."

What travelers are saying

"I had a simply marvellous and memorable experience aboard St Hilda with the Mull Odyssey cruise. Christophe and Kerry were fantastic, helpful , lovely people. Everybody was great company! The land and seascapes were quite amazing, the light and shade effects wonderful. I know and love the West Coast of Scotland, and this is a wonderful way of seeing it. Highlights were the peace of Iona, the puffins within a couple of feet on Lunga, the fantastic mountains of Mull reflected in the water.... I could go on for ever! Quite the best holiday of my life!"