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What travelers are saying

"I recently booked a trip to Mexico with Tarita for my family. I use a wheelchair and have two small children, and Tarita was a wealth of knowledge about which resorts would be both accessible AND kid friendly, which was awesome. Access was at the top of her list and she handled all the details. Really happy that I found her!"

What travelers are saying

"I’ve sailed with AmaWaterways 4 times. They are the best! You become family. I can’t wait to sail with them again!"

What travelers are saying

"I’ve sailed with AmaWaterways 4 times. They are the best! You become family. I can’t wait to sail with them again!"

What travelers are saying

"We booked an Emerald Waterways river cruise a year ago and paid in full to get a discount. A river cruise was on our bucket list and our travel agent raved on and on about Emerald Waterways. Fast forward to 2020 and the pandemic hit the world hard. We fully expected the cruise to be cancelled and just yesterday it was. I knew that per the terms and conditions that if Emerald cancelled the cruise we were to be offered an alternate sailing date or a FULL refund. BUT, the letter I received said they were "suspending" (not cancelling) all sailings and if I didn't want the future cruise credit I could cancel under their standard terms and conditions. If I cancelled then I would lose a $1,000 deposit! This is a bad faith offer in my opinion. I am so upset with the way this was handled. I understand we are all suffering from the pandemic but Emerald Waterways needs to step up and do the right thing. Rest assured I will not be a future customer of Emerald Waterways."

What travelers are saying

"We booked an Emerald Waterways river cruise a year ago and paid in full to get a discount. A river cruise was on our bucket list and our travel agent raved on and on about Emerald Waterways. Fast forward to 2020 and the pandemic hit the world hard. We fully expected the cruise to be cancelled and just yesterday it was. I knew that per the terms and conditions that if Emerald cancelled the cruise we were to be offered an alternate sailing date or a FULL refund. BUT, the letter I received said they were "suspending" (not cancelling) all sailings and if I didn't want the future cruise credit I could cancel under their standard terms and conditions. If I cancelled then I would lose a $1,000 deposit! This is a bad faith offer in my opinion. I am so upset with the way this was handled. I understand we are all suffering from the pandemic but Emerald Waterways needs to step up and do the right thing. Rest assured I will not be a future customer of Emerald Waterways."