North Africa Cultural Trips & Packages Tours & Trips

What travelers are saying

"I made a reservation last Thursday (11/16/2023) for a trip to Iceland from 12/02/2023-12/07/2023 and then I was told that I can’t have my refund back. When I called on last Thursday (11/16/2023) to place my reservation, the agent (Kathy) I talked to stressed about she "cannot" guarantee that I will be able to go on the trip. Before I provided the payment information, I specifically asked if I will be able to get the refund because the trip is coming up so soon. The agent ensured that I will be able to get a full refund back within 60 days if I decided to cancel the trip. I was also told that I am basically on a wait list and someone will contact me once I can go on the trip. No one contacted me about whether the agency was able to process my information at all, so I've been left in the dark about this trip since the beginning. I called the help line this morning (11/20/2023) around 9:00 Eastern Standard Time to cancel my reservation. I was informed by the agent that I will not be able to get my full refund back since it's too close to the trip date. Basically I was told that Kathy gave me the wrong information, so I will have to pay the cancellation fee. The only reason I provided my payment information is because Kathy specifically stated that I will be able to cancel the trip and receive a full refund. I've never been so frustrated with a traveling agency. I made sure to ask this agent regarding the refund policy twice before giving her my payment information, and she still couldn't provide me with the correct information. It's unbelievable that such a big traveling agency cannot uniformly train their employees with the correct set of information."

What travelers are saying

"My husband and I just got back from our honeymoon trip booked through Great Safaris. It was a trip of a lifetime and we were so impressed by the accommodations, food and first class service. We saw more animals than we ever expected to see and our safari guides were very knowledgeable. Our trip was two weeks and Great Safaris picked all the right spots in Kenya and Tanzania!"

What travelers are saying

"We had a three day tour in Jordan with our guide Zaid back in 2013, and it was fantastic. Not only did we enjoy some of the top experiences the country has to offer - Wadi Rum, Petra, the Dead Sea, Gerash - but we learned so much about the local culture and customs. We even had tea in the Bedouin home of our driver in the Wadi Rum It was truly and eye opening experience all the way around."

What travelers are saying

"My husband and I booked a trip with Why Jordan Tours in February. Working with Ahmad, to plan the trip, was a great experience. We communicated via email and he was always very quick getting back to me with any questions I had. On our arrival in Jordan, we were greeted by a representative who brought us to our driver. Our driver, Mohammad, gave us his phone number. This way we were able to communicate with him, via What's App, if we had any questions or concerns. Mohammad was excellent and did everything to ensure we had a great time visiting the sights he drove us to. We visited Amman, Jerash, Mt. Nebo, Madaba, Little Petra, Petra, Wadi Rum, Aqaba, Bethany, and the Dead Sea. All the guided tours booked for us were excellent. It was very nice having either Mohammad, or a tour guide for the area we were visiting, buy our tickets and get us into the sites. The hotels booked by Ahmad were all very nice and the night we spent in the Wadi Rum Camp was a wonderful experience. I highly recommend Why Jordan Tours for your travels in Jordan. Thanks again Ahmad and Mohammad."

What travelers are saying

"What an incredible trip! I am so thankful to have planned my Algeria travels with Mosaic North Africa. It was packed with excitement, history, and sights. I was truly blown away by how much they were able to pack into my 12 days. Not a moment was wasted. When I arrived, the local guide team greeted me and were so kind. They worked at my own pace. They taught me about Algeria’s history, from Roman ruins to French occupations. Everything was pre-arranged, we even had police escorts in some places. My highlight was undoubtedly the 4-day desert camping. Very few can say they went so deep into the Sahara Desert. We traveled by 4×4 to see numerous ancient cave drawings, hike massive sand dunes, and camp under the stars… all the meals were delicious, cooked fresh. It was perfect. A time I will not forget, and I certainly could not have made it all happen on my own."

What travelers are saying

"I booked with Tours by Locals on Jan. 31, 2019. We were on a cruise out of New York City. We were due to arrive back to port in the morning and booked this to fill our day before we flew out in the evening. Two days before our tour I received an email that our guide was no longer available and they would try to find another. They didn't and cancelled our tour that had been booked for almost 9 months."

What travelers are saying

"BEWARE! This company was terribly disorganized in trying to plan our trip to Morocco. They did not book our hotels properly and could not provide the trip they promised and we had paid for. They did not know our flight information, and could not provide any details a week out as to who would be guiding us on our tour, etc. When THEY offered to provide a full refund given their mistake, we cancelled our trip and have been trying to get our money back ever since. They have blocked our calls and do not answer our emails. They keep promising the check and it is more than 30 days since due. This check is not coming to us. They have tried to convince us not to contact the credit card company (in hopes that the we wait too long and the credit card can no longer win a dispute). DO NOT BOOK!!"

What travelers are saying

"My husband and I booked a trip with Why Jordan Tours in February. Working with Ahmad, to plan the trip, was a great experience. We communicated via email and he was always very quick getting back to me with any questions I had. On our arrival in Jordan, we were greeted by a representative who brought us to our driver. Our driver, Mohammad, gave us his phone number. This way we were able to communicate with him, via What's App, if we had any questions or concerns. Mohammad was excellent and did everything to ensure we had a great time visiting the sights he drove us to. We visited Amman, Jerash, Mt. Nebo, Madaba, Little Petra, Petra, Wadi Rum, Aqaba, Bethany, and the Dead Sea. All the guided tours booked for us were excellent. It was very nice having either Mohammad, or a tour guide for the area we were visiting, buy our tickets and get us into the sites. The hotels booked by Ahmad were all very nice and the night we spent in the Wadi Rum Camp was a wonderful experience. I highly recommend Why Jordan Tours for your travels in Jordan. Thanks again Ahmad and Mohammad."