Queensland Tours & Trips

What travelers are saying

"Michelle Middleton is an asset to the customer care team. Easy and honest communication throughout!"

What travelers are saying

"Our trip started off with a lunch at Maya Gardens. We went to see the poultry in their pens while waiting for lunch, thinking it was a petting zoo. The poor birds did not have water or any indication that they ever had water. One of the turkeys was lying on it's side looking very sick. No one would give them water when I asked them to. The lunch was so awful I did not eat meat for the rest of the trip. I sent a video to Angela Bailey telling her this is not what we want to see when on a conservation trip and she acted like I was lying. Our guides were lazy and not caring about us. They took us to overpriced markets to get fleeced by the sellers there. At the anti-poaching farm tour, we had to walk over a bridge with wires on it, to keep wildlife in. One of our travelers, who was 65 years old, tripped over it and had to go to the hospital. No one warned her about the wires. Then, trying to get off the safari trucks, she was so very very sore and no guides helped her to get out of the truck. Completely appalling. The guides had very poor communication skills that worked for Discover Corps. I was forced to get vaccinated while in Kenya, because the laws changed while we were there. I asked if I could try to get out of the airport first and if I could not then get the vaccine. Discover Corps said "If you choose to do that, you are on your own". The conditions of medical in Kenya is not like the US and it was awful. The airport didn't even ask me for my vaccine card on the way out. DC could have worked with me on trying this first before forcing me to get this vaccine in a poor 3rd world country. Also, my vaccine card had the wrong date of birth and my name did not match what is on my passport. The doctor tried to get me to tip the nurse giving me the vaccine. The guides dropped us off curbside at the airport and left us there to navigate. I will NEVER use this company again. They did not have my back on anything that happened and Angela Bailey never contacted me to follow up about my experience after this trip was over."

What travelers are saying

"Michelle Middleton is an asset to the customer care team. Easy and honest communication throughout!"

What travelers are saying

"I've traveled with this company 4 times and find the value and service outstanding. If you are on a slim budget try the " last minute" opportunities. We got an incredible deal on a river cruise two months out."

What travelers are saying

"Wonderful tour of all the Kimberley icons with a few relaxed days on Mount Hart Station. Lots of special moments such as sunset dinners! And lots of cool and refreshing waterholes to swim in! Loved the personal touches from Colin and Philip and the fabulous lookouts. The food was delicious the Chef at Mount Hart was world-class!"

What travelers are saying

"Over all fantastic Excellent service, great prices, superb tours, brilliant customer service, highly recommended"

What travelers are saying

"Absolutely amazing two week trip to Mexico. Phoebe was very knowledgeable and helped us plan a fabulous itinerary. The hotels she'd recommended were perfect and in excellent locations. Our guides were helpful, friendly and spoke excellent English and when we contacted the Mexico office to squeeze in another excursion, they were responsive and immediately organised everything. All round brilliant customer service and Mexico was the most interesting and beautiful place to visit! Thank you!"

What travelers are saying

"Paid $5000 for trip, smarTours closed and has our money. No contact info, website is gone, social media is gone, CEO, Joe Robinson is ghosting everyone."