Rivers & Seas Luxury Wine Tasting Tours & Packages Tours & Trips

What travelers are saying

"My wife and I were on the Smithsonian Journeys Splendors of Australia and New Zealand between April 13 and May 2, 2018. Smithsonian is rated by this site as Luxury travel. However, Smithsonian "farms out" the logistics for their trip to Odysseys Unlimited. Odysseys booked within country air travel with the lowest cost air carriers. Flights were cancelled from Ayers Rock to Sydney and from Queenstown New Zealand to Rotorua. Another flight was significantly delayed so that we did not arrive at our Christchurch destination until 2:00 am, making for a really tired next day. Odysseys Unlimited compensated us $400 per person for missing a day in Sydney and paid for an excursion in Auckland for missing Rotorua. This was wholly inadequate, given that these were highlights of the trip. In addition, our tour guide was rude to several people on the trip. If Smithsonian Journeys is truly a luxury travel outfit, as we had believed, then they would not be farming out travel logistics to such a chinch company as Odysseys Unlimited. We will think twice about traveling with Smithsonian again, and so should others."

What travelers are saying

"My husband and I originally booked this tour for April. Unfortunately, a week prior to the trip, my sister died. We called to reschedule and was informed that a rescheduled tour is the same as a cancelation and no refunds are given. Only after much going back and forth, they stated we could reschedule for an additional $600. Shame on this company. The trip was average at best and the lodgings at the Barcelo by the ocean was horrendous. Bedding nit changed. Found pubic hairs in the sheets."

What travelers are saying

"I gave 1 star to everything because I have no idea what the tour was like. I had booked a 5 day tour with this group starting today with 4 of my friends. I came early to see friends in Portland and unfortunately on Saturday developed a scratchy throat. A COVID test revealed I was COVID positive. I immediately contacted the company and did the responsible thing by isolating myself in a hotel room and letting them know I wouldn't be able to go on the tour. I requested a credit so that I could do the tour some other time, as I was pretty disappointed to miss it. I was told that no credit would be provided and that I basically forfeited the entire fee, even though I'm sure they will be cancelling my hotel room and renting out my bike to others. I encouraged my friends to still go, rather than all of us losing our money, but the overall experience has left a bad taste in my mouth. They pointed out I had signed paperwork that has a paragraph in there stating that were I to get COVID I would have to leave the tour immediately, but this just feels like bad form. I am truly trying to do what is best for everyone. I am sitting in a hotel room watching tv for days on end to protect people here, and all I wanted was the consideration of a credit (even a partial one) to be used at a later date. I really should have just lied and not told them, I'm not that sick, I'm just responsible."

What travelers are saying

"On our trip to Amalfi coast, the bus was parked in a field for two days. The next day, we had an 8 hour bus trip to Sicily. The bus was not properly cleaned before and after it had been parked in the field. On the 8 hour trip to Sicily, there was an infestation of ants. We had tons of ants crawling on the seats, windows, and floor. My husband killed 10 ants on his body. I received bits on my ankles and wrists. The tour guide never said anything to any of the guests. When we confronted him, all he said was that he would have the bus cleaned the next day. These was horrible conditions to travel for 8 hours. I have written to Perillo seeking a refund for that day's service. Time will tell if Perillo will actually answer my evaluation. This situation rises to the occasion where customer service was extremely poor an unhealthy, and a partial refund should be granted. If Perillo stands behind customer service as its motto, then they should provide partial refunds for this day. If not, then this leads me to assume that Perillo is more concerned about overall profits than good customer service. Time will tell!"

What travelers are saying

"This Greenland adventure was everything one could hope for--incredible hiking, stunning views, kayaking around icebergs, meeting with locals for an in depth knowledge about the country. Kevin, our guide, was also terrific and the organization of the trip was impeccable. Highly recommend this trip or any other Northern countries with Kevin."