Senior Tours in Europe Budget Hiking Trips & Packages Tours & Trips

What travelers are saying

"We just disembarked from the Nuremberg to Budapest cruise and I needed to tell you before writing to Trip Advisor and other sites how disappointed we are with the total lack of hygiene and assistance provided! I have never experienced a situation where servers and food prep workers who were coughing and sneezing and obviously sick were allowed to work and spread germs to passengers or customers! We as well as many others on your ill fated cruise became sick due to your negligence. No one was required to sanitize their hands when entering or leaving the dinning room or ship. the rails were never wiped down or disinfected, and people who were coughing or sneezing then used the rails only made things worse. When we were in Vienna I was too ill to leave the ship, the front desk person Jozeph was going to the post office and I asked him if he could purchase for me some decongestants. He only drew on the map how I could walk there???? Is this the special five star treatment you offer and advertise? Many passengers on board became sick and it is your fault. There were other issues like the quality of food at dinner and the poor service, but the above is outrageous and reportable to prevent others from this situation."

What travelers are saying

"It took us two days, four airports to get to the start of our tour and then additional four days to get our luggage. We spent most of days shopping for essentials rather than enjoying our holiday. I had paid £8,000 for this holiday. 1) Travelshere tried to take money out my account twice. I had to contact my bank to get the transaction number to prove to them that I had paid. 2) Three weeks before departure they completely changed our flights ( presumably they got a cheaper deal) 3) Sent to us to wrong terminal for our flight, had to rush over to the right terminal 4) Madrid was snowed under, so the flights were delayed and there was no way we were going to make the connection, so they split the group. The main group was sent direct to destination from London and two couple with Indian names were sent to Madrid, knowing well that they were not going to make the connection. 5) The guide went with the main group and we were left to organise our way to the destination. 6) After four airports, endless queuing and two days we got to our destination ( so we lost two days holidays and the excursion), minus the luggage. No glutton free meals, so my wife traveled long distance without any food. 7) It took five days to get our luggage, so we spent most our spare time shopping for essentials in foreign land with limited local language skills. No help from any one. 8) When I complained, I got this terse letter while I am on holidays. Unfortunately, I can’t copy and paste this letter, which would have conveyed their attitude to whole mess. There were so many issues that I can’t list all of them. Needless to say I shared my experience of this company with my family, friends, work colleagues and fellow travelers."