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Highlights
Themes
High Adventure, Nature & Wildlife
What travelers are saying
"Just wanted to take this opportunity to thank you and your team for a fantastic holiday in Argentina! We loved the country and the people. The highlights for us was Iguazu Falls, the wine tour & the little hotel in Mendoza and the Glacier trekking. The Glacier was amazing!!! All flights were on time and your guides were always there to meet and great. Please pass on a special thank you to Carla who looked after us in BA and kept in touch all through our travels. Thanks again to Lujan, who did a fantastic job putting it all together and we will recommend you and your company to all our friends & family."
Health Safety
Highlights
Themes
High Adventure, Nature & Wildlife
What travelers are saying
"Just wanted to take this opportunity to thank you and your team for a fantastic holiday in Argentina! We loved the country and the people. The highlights for us was Iguazu Falls, the wine tour & the little hotel in Mendoza and the Glacier trekking. The Glacier was amazing!!! All flights were on time and your guides were always there to meet and great. Please pass on a special thank you to Carla who looked after us in BA and kept in touch all through our travels. Thanks again to Lujan, who did a fantastic job putting it all together and we will recommend you and your company to all our friends & family."
Health Safety
All South America Budget Wildlife Viewing Cruises & Packages, expedition cruises, self guided adventures and vacation packages. Find the best guided and expert planned vacation and holiday packages. Read more about South America Budget Wildlife Viewing Cruises & Packages
Highlights
Themes
High Adventure, Nature & Wildlife
What travelers are saying
"Just wanted to take this opportunity to thank you and your team for a fantastic holiday in Argentina! We loved the country and the people. The highlights for us was Iguazu Falls, the wine tour & the little hotel in Mendoza and the Glacier trekking. The Glacier was amazing!!! All flights were on time and your guides were always there to meet and great. Please pass on a special thank you to Carla who looked after us in BA and kept in touch all through our travels. Thanks again to Lujan, who did a fantastic job putting it all together and we will recommend you and your company to all our friends & family."
Health Safety
Highlights
Themes
Cultural
What travelers are saying
"Clean and elegantly decorated ship, not gaudy like another cruise ship I have been on. I got a beautiful room with a balcony. The choice of foods was wonderful. I really enjoyed the shows and the music and the sightseeing."
Highlights
Themes
Nature & Wildlife, Birding, Sailing, Photography, National Parks, Small Ship Cruise
What travelers are saying
"Because our dates in country did not align with any group tour offered by Tropical Birding, they arranged a custom tour for us in the Tandayapa Valley region of Northwest Ecuador. The staff at TB were incredibly helpful and worked with us to design and schedule the tour that we wanted. Several times during the planning process we asked for changes or accommodations, and they were able to make these happen. Our experience was amazing, in very large part due to our guide, Andres de la Torres. His knowledge of birds (by sight and by song or call), as well as of the flora and other natural history of the region was extensive. We have engaged a number of guides on our birding travels and Andres was clearly among the best - we recommend him without any reservations at all! He is fully bilingual, was extremely attentive to our interests and desires, and was a pleasure to be with for our 8-day tour. The only downside to an overall great tour experience was the lodging. TB owns the Tandayapa Birding Lodge, which features helpful and friendly staff, and good food. TBL is set in the forest, but unlike several other lodges we visited in the area there is no clear space or view of the valley. There are feeders set out at TBL, but the hummingbird feeders and solid food feeders are on opposite sides of the building, so we had to choose to watch one or the other. Additionally, our visit was during the rainy season, and there are regular mudslides that block the road above and below TBL. On two separate occasions we had to alter our day’s itinerary because the road was blocked. Fortunately, Andres was able to come up with alternative plans on those days and our biding adventures continued. Overall a great tour – thank you Andres and Tropical Birding!"
Highlights
Themes
Nature & Wildlife, National Parks, High Adventure, Small Ship Cruise
What travelers are saying
"I just returned from Aurora’s NW passage trip from Greenland to Nome Alaska. I wish to warn potential passengers that out of 26 sea days, we had 10 landings, out of which we were free to walk on our own once. The director,Ashley, told passengers on day one that if they disobeyed her, they would be confined to their cabin. When we got to Alaska, Aurora had not hired sufficient personnel with US licenses to allow for any landings. So we were 60 miles out at sea for almost a week and could not even see the shoreline. Much of the controlling behavior of Ashley was in the guise of safety from the polar bears, but her behavior was over the top. Also the head bear rifle guy, Nils, screamed at passengers on shore at the top of his lungs when they were a few feet off a poorly marked trail in a flat landscape with at least a mile visibility in all directions. He also screamed at passengers to rush over uneven ground because of a bear in the distance. This is just plain dangerous for 70 -80 year old passengers. I have traveled extensively, including an Antarctic cruise, and never had such an unpleasant experience. Even considered bailing out from Cambridge Bay partway through the cruise. Customers beware. You have been warned."
Highlights
Highlights
Themes
Cultural, Nature & Wildlife, National Parks
What travelers are saying
"This letter is effectively what was communicated no less than 8 times in writing and conversation to OAT representatives up the chain, beginning 19 days before the trip. OAT was IMMOVABLE on allowing us to find an alternative travel companion and it was 100% due to rigid policy, not real barriers. We never expected a refund and wouldn't have blamed them if we could not fill my spot. They refused to even give us the opportunity. Appalling and sadly representative of their customer service. Congratulations, you lost two customers and one long time referral source. I only think it is fair that folks know the nature of the company at this point. An absolute shame. As a dedicated Edmund Hillary member of OAT with a history of introducing countless friends to your service including 4 who booked trips, I am writing to express my deep concern over the handling of our Galapagos trip booking in light of a recent medical emergency. This situation not only highlights significant gaps in customer communication and care but also underscores the need for immediate, effective action. Timeline of Events and Communication Issues: Initial Contact on 11/22: We contacted OAT 19 days before the trip, scheduled for 12/11, as soon as it became clear that extended surgical complications would prevent my travel. Policy of No Refunds or Changes Under 30 Days: We were informed that the trip is non-refundable under 30 days, which is understood. However, OAT also refused to allow a replacement traveler, posing zero risk to the company. Both of us called, met with the same response. Response from Exceptions Department on 11/22: The no-change policy was reiterated by the Exceptions Department on the same day. Written Escalation on 11/22: Both parties sent written letters to escalate the matter. Delayed Response Until 11/29: We did not receive any response until 11/29, with OAT mentioning the inability to make changes 12 days before the trip. Policy vs. Practical Reasons: The response seemed more policy-based than practical. We offered to cover the cost for a replacement traveler for the internal Galapagos flight, which was declined. The rep always returned to the policy prohibiting it. She further added we do not sell trips within 30 days. Upon looking the next day, I found no less than 7 different itineraries with no less than 13 different trips that I could have booked within 30 days. Further Escalation Request and Conversation on 11/30: A further request for escalation resulted in a 23-minute conversation on 11/30 without any change. Given these circumstances, I propose the following practical solution: Future Travel Credit in Exchange for Re-Selling My Space: If finding a substitute traveler is unfeasible, I suggest OAT resell my space to another interested party, crediting me for a future trip. This solution aligns with my preference and ongoing loyalty to OAT. The lack of a constructive response and rigid adherence to policy without considering exceptional circumstances is alarming. It not only affects this immediate trip but also impacts my ability to continue advocating for OAT in good conscience. An amicable and prompt resolution to this issue would speak volumes about OAT's commitment to customer satisfaction and flexibility. Unless there is a prompt and constructive resolution to this matter, we will be forced to escalate our concerns further. This includes reaching out to higher management within OAT, engaging with consumer protection agencies, sharing our experience through travel forums, and social media for breach of service. Our preference is to resolve this amicably, yet the current trajectory leaves us little choice but to pursue these avenues. I implore you to seriously consider these options and respond in a manner that reflects OAT's values of empathy and customer support. Your immediate attention to this matter is not only appreciated but necessary for a resolution that respects both parties' interests. Thank you for your understanding and prompt attention to this critical issue."
Highlights
Themes
Nature & Wildlife, National Parks, Small Ship Cruise
What travelers are saying
"Just got back from an incredible adventure. Bhutan was more than I could have ever expected. There was an abundance of good travel karma throughout the trip. The guide, Bhim, was great, very accommodating, and personalized the trip in many amazing ways, and though him I got to know the people and the culture close up and personal. The whole thing went off without a hitch. Bhutan was the most amazing place I have ever been."
Highlights
Themes
High Adventure, Nature & Wildlife
What travelers are saying
"Just wanted to take this opportunity to thank you and your team for a fantastic holiday in Argentina! We loved the country and the people. The highlights for us was Iguazu Falls, the wine tour & the little hotel in Mendoza and the Glacier trekking. The Glacier was amazing!!! All flights were on time and your guides were always there to meet and great. Please pass on a special thank you to Carla who looked after us in BA and kept in touch all through our travels. Thanks again to Lujan, who did a fantastic job putting it all together and we will recommend you and your company to all our friends & family."
Health Safety
Highlights
Themes
High Adventure, Nature & Wildlife
What travelers are saying
"Just wanted to take this opportunity to thank you and your team for a fantastic holiday in Argentina! We loved the country and the people. The highlights for us was Iguazu Falls, the wine tour & the little hotel in Mendoza and the Glacier trekking. The Glacier was amazing!!! All flights were on time and your guides were always there to meet and great. Please pass on a special thank you to Carla who looked after us in BA and kept in touch all through our travels. Thanks again to Lujan, who did a fantastic job putting it all together and we will recommend you and your company to all our friends & family."
Health Safety
Highlights
Themes
High Adventure, Nature & Wildlife
What travelers are saying
"Just wanted to take this opportunity to thank you and your team for a fantastic holiday in Argentina! We loved the country and the people. The highlights for us was Iguazu Falls, the wine tour & the little hotel in Mendoza and the Glacier trekking. The Glacier was amazing!!! All flights were on time and your guides were always there to meet and great. Please pass on a special thank you to Carla who looked after us in BA and kept in touch all through our travels. Thanks again to Lujan, who did a fantastic job putting it all together and we will recommend you and your company to all our friends & family."
Health Safety
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