South America Trekking & Expeditions Tours & Packages Tours & Trips

What travelers are saying

"Unknowledgeable and don’t communicate. Stay away unless you want letting down last minute."

What travelers are saying

"Cascada Expediciones is one of the best and easiest travel agencies and tour organizers to deal with. When I first called to get information about EcoCamp, one of their resorts, I didn't know much about Torres del Paine National Park, Patagonia and honestly, not much about Chile either. The experience was great! they explained everything about the park and the different tours they offer to Patagonia and they helped me select the best tour based on what my interests were. Claudia, the customer service specialist I worked with, took the time to answer every question and to address every concern I had on multiple calls and email exchanges. They are very passionate about what they do and it shows on the quality of the services. payment through their website was easy and safe and the entire process from first contact to the end of my week-long tour, was seamless. As a traveler, you want experiences that change your life and Cascada knows how to provide that. I plan to book some of the other tours they offer to other parts of Chile and South America."

What travelers are saying

"Unknowledgeable and don’t communicate. Stay away unless you want letting down last minute."

What travelers are saying

"Thank you for diligently planning and coordinating my travels during a crazy time. I didn't think I would feel comfortable traveling internationally, but after going through it, I'm ready to go on my next trip abroad. The Argentinian side of Patagonia was spectacular and the weather and views to/from Fitz Roy completed my vision of the Patagonian mountains. Our group felt very accomplished. Ushuaia was a completely different environment, reminding me of San Francisco - cooler and with beautiful mountains. The team at Ushuaia (Jorge & Marcella) were super accommodating and they made my excursions more enjoyable. The other group participants were all local Argentinians and made me feel welcomed - I've made new friends along the way. I will definitely recommend Ushuaia to anyone traveling to the region. The hikes were equally challenging and the service they provided was excellent. It was a great way to end the trip! Thank you again for the adventures and I hope to see you again soon."

What travelers are saying

"Thank you for diligently planning and coordinating my travels during a crazy time. I didn't think I would feel comfortable traveling internationally, but after going through it, I'm ready to go on my next trip abroad. The Argentinian side of Patagonia was spectacular and the weather and views to/from Fitz Roy completed my vision of the Patagonian mountains. Our group felt very accomplished. Ushuaia was a completely different environment, reminding me of San Francisco - cooler and with beautiful mountains. The team at Ushuaia (Jorge & Marcella) were super accommodating and they made my excursions more enjoyable. The other group participants were all local Argentinians and made me feel welcomed - I've made new friends along the way. I will definitely recommend Ushuaia to anyone traveling to the region. The hikes were equally challenging and the service they provided was excellent. It was a great way to end the trip! Thank you again for the adventures and I hope to see you again soon."

What travelers are saying

"Unknowledgeable and don’t communicate. Stay away unless you want letting down last minute."

What travelers are saying

"Unknowledgeable and don’t communicate. Stay away unless you want letting down last minute."

What travelers are saying

"The ancient 4-day Lost City trek in the Sierra Nevada, Colombia, provided a mix of awe-inspiring moments and frustrating setbacks, largely due to the shortcomings of Wiwai Tours. While initially drawn to Wiwai for their promise of indigenous tour guides, our experience was soured by the glaring absence and apathy of our assigned guide, Benjamin. Throughout the journey, our group found ourselves repeatedly questioning Benjamin's whereabouts, as he seemed more interested in socializing with his friends than providing us information to his paying customers. Despite Wiwai's organizational flaws, the trek itself offered breathtaking scenery and a unique opportunity for adventure. However, the lack of structure and guidance from our tour guide left much to be desired. Icebreakers or introductory sessions could have helped foster a sense of camaraderie among the group, while providing essential context for the journey would have enhanced our understanding and appreciation of the experience. Moreover, Wiwai Tours' disregard for customer safety became evident when my companion fell ill on the second day, likely from contaminated water or food, and possibly heat stroke. Despite his obvious distress, our guide and translator failed to offer any direct assistance or inquire about his well-being, leaving us to rely on the support of fellow trekkers. Additionally, the lack of information about the local culture, the trek itself, and the indigenous people until each evening was disappointing. The sporadic delivery of information made it challenging to absorb after a long day of trekking, highlighting the need for continuous enrichment throughout the day. In conclusion, while the 4-day Lost City trek offers incredible natural beauty and adventure, I would caution against booking with Wiwai Tours until they address their organisation, or moreover had Benjamin as their guide - I am aware that my review contrasts to others. So looks like we got the short straw unfortunately."