Southeast Asia Nature & Wildlife Trips & Packages Tours & Trips

What travelers are saying

"I was very excited to support a Canadian company, but unfortunately, this trip was anything but blissful. The tour guide was unprofessional, incompetent, and inappropriate. He was reported in the middle of the trip because of how vulgar he was being with the girls on the tour. Guided tours are supposed to be a haven for young, solo travelers and, unfortunately, this tour was the nightmarish opposite. If you plan on booking a trip with this company, please dig into who your guide will be, how many trips they have done, and what kind of reviews they have had. Additionally, the accommodations, activities, and transportation included in this trip cost a sliver of what I paid. I completely understand the additional cost of paying the full-time guides, and the price of convenience that comes from a trip being planned for you, but unfortunately, I did not get my money’s worth with LBW. Following my friends and my dissatisfaction with the tour and the inappropriate guide, LBW’s customer support team was unfortunately slow to respond, disorganized, and inconsistent with their suggested solutions. Please, save your money, and book with another company."

What travelers are saying

"We booked in February via TripMasters for a trip to Italy in June. Everything was confirmed in February, after our payment. However, in May, right before our trip, we were told that our hotel in Venice had become unavailable. This is from the email sent by TripMasters : "We were just informed that Sant`Antonin Hotel will not be able to honor our reservation that is why our vendor is offering the following alternative properties that is a free upgrade to 4 stars Hotel: 1st Option: Novotel Venezia Mestre Castellana - Upgrade to 4**** Via Alfredo Ceccherini 21, Mestre, VE, 30174, ITA Room type: Family Room, 1 Double Bed with Sofa bed Bedding type: 1 Double Bed and 1 Double Sofa Bed 2nd Option: Hotel Mercure Venezia Marghera - Upgrade to 4**** Via Malamocco 14, Mestre, VE, 30175, ITA Room type: Starndar, Multiple Beds 2 Twin Beds and 1 Double Sofa Bed Note that these rooms are not booked yet. We need your approval. Please let us know if you accept, or if you need further information do not hesitate to contact us." Neither hotel has the traditional style we were looking for, so we declined and scrambled to find among the much more limited inventory than when we booked our trip in February an acceptable alternative. It's only until we finished our trip and got to know the area better did we realize how far away the two alternative options TripMasters are from Venice (>1 hour each way to Venice via public transportation) and how much cheaper they are compared with our original choice (right in the center of Venice and has stellar reviews). We just felt lucky that we didn't take the bait and fell into their trap. Otherwise, our trip would have been ruined. It's quite blatant when they had the gut to mention this in their email: "a free upgrade to 4 stars Hotel" without disclosing the much different location of the two alternatives. We dislike being treated so dishonestly and will never use them again."

What travelers are saying

"The company provided an excellent pre tour service and the information sent was accurate and useful. I would definitely look at using them again and recommend them to any family."

What travelers are saying

"We joined the RV Mekong Pandaw in Kampong Cham for a 3 night cruise to Phnom Penh. I wish we had booked for 7 nights! Amazing staff, gorgeous staterooms, a welcoming and comfortable sun deck and saloon bar. The ship is beautiful and was the perfect place to relax and watch the world go by. Thank you Pandaw for a truly fantastic holiday experience. Your staff are courteous, hard working and lots of fun to be around. Brilliant."

What travelers are saying

"I loved my 2013 trip to Africa!!! The itinerary rocked as did the accommodations. It fulfilled my expectations beyond my wildest dreams come true. Returning to Africa in 2015 as I loved it very much. Probably will squeeze Costa Rica this year!!!"

What travelers are saying

"We just disembarked from the Nuremberg to Budapest cruise and I needed to tell you before writing to Trip Advisor and other sites how disappointed we are with the total lack of hygiene and assistance provided! I have never experienced a situation where servers and food prep workers who were coughing and sneezing and obviously sick were allowed to work and spread germs to passengers or customers! We as well as many others on your ill fated cruise became sick due to your negligence. No one was required to sanitize their hands when entering or leaving the dinning room or ship. the rails were never wiped down or disinfected, and people who were coughing or sneezing then used the rails only made things worse. When we were in Vienna I was too ill to leave the ship, the front desk person Jozeph was going to the post office and I asked him if he could purchase for me some decongestants. He only drew on the map how I could walk there???? Is this the special five star treatment you offer and advertise? Many passengers on board became sick and it is your fault. There were other issues like the quality of food at dinner and the poor service, but the above is outrageous and reportable to prevent others from this situation."

What travelers are saying

"We had the most Magical time in Phuket and Bali what a magical time we had visiting Phi Phi, James Bond and other islands islands the tiger sanctuary was such an experience - really nice Our guides in Bali Ade and driver Rebok though were the absolute best, We had the time of our lives, they were the friendliest most helpful team we had I cant think Ade enough for all the help and patience she had. We did two tours with them and it was just magical. if you get this Ade, Thanks a ton"

What travelers are saying

"I can honestly say that joining the GVI Turtle and Lemon Shark Conservation Project was the best thing I have ever done. It is an experience I will value for the rest of my life. Right from the very beginning with the field manual I knew this trip was going to be amazing but nothing can prepare you for how stunning it is. I remember one day, I was chilling in the hammock before dinner when I saw a juvenile Lemon Shark and a ray. I called everyone and we watched the shark almost beach itself on a few occasions. However the best experience for me was when I was lucky enough to see not 1 or 2 but 3 Hawksbill Turtles lay their eggs all in one day. It was magical. The staff were so knowledgeable and were always happy to help. I have learnt to cook food for 25 people with very limited cooking equipment and ingredients, loved every Friday BBQ night and made friends for life."