Switzerland Mountaineering Tours & Packages Tours & Trips

What travelers are saying

"Small group travel that's friendly, collaborative, and personal."

What travelers are saying

"This was their July 22 Cruise “Delights if the Danube” Absolutely awful company, great at taking your bookings and money but it then ends there. We paid a premium rate for what they listed as “Delights of The Danube” river cruise. They changed our ship, so we did not get what we paid for, and no pool as we originally specified. The drinks in the drinks package had very little choice. One draft beer is all that is available, and that is pretty poor as it is, you can’t even buy bottled beers or any other draught beer as that one is your only choice. Wines at meal times are either red, white or Rosa, no choice, just those three.The ship they put us on “boasted” a new wine bar, it didn’t serve any wines or beers at all the entire week, it wasn’t even stocked or manned, but it did have a kettle and tea or coffee !!!. The trips ashore are advertised to deceive you, this is appalling. Some of the trips are over two and a half hours each way on a coach, and the shorter ones are rushed, don’t be fooled by their misleading advertising. The train journeys are an absolute nightmare, even though we booked first class there and back. You have to rush between connecting trains while dragging your luggage with you, and the connecting times are tight, we felt so sorry for those less able who were severely stressed. On part of the journey we were told that 1st class was not available, we were put in filthy overcrowded carriages, with our luggage carriages away, and professional thieves operate on these trains. Some of our fellow passengers, on our cruise, were robbed on the way to the cruise and the way home. Great Rail offered us the paltry sum of £30 compensation for this. Once we got on the cruise we were excited, but that quickly changed, we spent the first two days moored up overlooking an industrial estate, yes an industrial estate, that’s what Great Rail advertise as a “Delight of the Danube”. When we complained and asked why are we on an industrial estate,we were told “because it’s cheaper than mooring up in a city or town”. We complained to the reps on the cruise, as did numerous others, only to be told that they don’t actually work for Great Rail, they are sub contracted free lancers, and that we would have to take it up with Great Rail upon our return. After numerous phone calls and e-mails we have been offered a derisory amount on one of their vouchers, which only benefits Great Rail, why would we want to go back with such an incompetent company? The communication with Great Rail is appalling once they have your money, be warned. Overall I have to say that Great Rail are appalling, amateurs playing in a market they simply don’t understand, their advertising is very misleading, that’s putting it politely!! The tone of their responses are arrogant, they simply ignore many of the points raised, and they honestly don’t seem to care, they are all image and no substance."

What travelers are saying

"Europe is great, but Alpine Interface runs fantastic trips close to home in Alberta. My daughter and I just completed a great series of hikes in Banff and Yoho, and even the snow on the Helen Lake trek did not put a damper on the experience. Great guide in Tamara, who was extremely knowledgeable and flexible in planning our daily journeys. Being near AI home base, we had special attention from Louie and Karin to make sure everything ran smoothly. I think you can hike the Canadian Rockies for years and years and never go the same place twice. AI is definitely a prime choice to lead the experience."

What travelers are saying

"We just returned from an ideal vacation trekking the Bernese Oberland trail! Alpinehikers, with great advice from Matt, did a great job helping us set up a dream vacation in the Alps. So many highlights, great maps & info along the way, and overall great experience. I highly recommend them!"

What travelers are saying

"We just returned from an ideal vacation trekking the Bernese Oberland trail! Alpinehikers, with great advice from Matt, did a great job helping us set up a dream vacation in the Alps. So many highlights, great maps & info along the way, and overall great experience. I highly recommend them!"

What travelers are saying

"We just returned from an ideal vacation trekking the Bernese Oberland trail! Alpinehikers, with great advice from Matt, did a great job helping us set up a dream vacation in the Alps. So many highlights, great maps & info along the way, and overall great experience. I highly recommend them!"

What travelers are saying

"We just returned from an ideal vacation trekking the Bernese Oberland trail! Alpinehikers, with great advice from Matt, did a great job helping us set up a dream vacation in the Alps. So many highlights, great maps & info along the way, and overall great experience. I highly recommend them!"

What travelers are saying

"A fabulously run tour company, offering top-notch cultural itineraries. We just returned from Vivaldi in Venice, where the program was excellent in every way."