Switzerland National Parks Vacation Packages Tours & Trips

What travelers are saying

"My husband and I recently booked a holiday via Planet Rail and what a good call that turned out to be. We gave Guy and the team little time to arrange the holiday as it was a fairly last minute decision by us to travel. Planet Rail found the right balance between being very helpful and friendly but also remaining professional. The customer service offered is personal and you definitely feel that it’s important to Planet Rail that they get your holiday right - and for us they most certainly did. Our holiday exceeded our expectations, and I don’t mind admitting that I am not always easy to please. The travel arrangements went without a hitch; the hotels we stayed in were spot on. Locations - breathtakingly beautiful - attention to detail was second to none. It can sometimes be unwise to recommend something as one persons delight is another’s displeasure - but in this instance I fail to see how anyone would not be impressed by the service offered by Planet Rail - I would book with them again in a heartbeat."

What travelers are saying

"My husband and I recently booked a holiday via Planet Rail and what a good call that turned out to be. We gave Guy and the team little time to arrange the holiday as it was a fairly last minute decision by us to travel. Planet Rail found the right balance between being very helpful and friendly but also remaining professional. The customer service offered is personal and you definitely feel that it’s important to Planet Rail that they get your holiday right - and for us they most certainly did. Our holiday exceeded our expectations, and I don’t mind admitting that I am not always easy to please. The travel arrangements went without a hitch; the hotels we stayed in were spot on. Locations - breathtakingly beautiful - attention to detail was second to none. It can sometimes be unwise to recommend something as one persons delight is another’s displeasure - but in this instance I fail to see how anyone would not be impressed by the service offered by Planet Rail - I would book with them again in a heartbeat."

What travelers are saying

"Hilariously bad support from outsourced call centers. They flat out bs you making up answers. They did not actually book all the hotels stated in the tour so there were some last minute changes that were very disruptive. The bus was missing luggage liners in the shelf above the seats so stuff was falling out while driving and I was hit by a heavy laptop bag."

What travelers are saying

"Rented two bikes in May 2019. Excellent service from Xavier from start to finish. He was extremely responsive and delivered the (brand new Orbea) bikes to our villa and recommended some great cycling routes around the beautiful Basque Country. Will definitely use Bike Basque again - highly recommended."

What travelers are saying

"Rented two bikes in May 2019. Excellent service from Xavier from start to finish. He was extremely responsive and delivered the (brand new Orbea) bikes to our villa and recommended some great cycling routes around the beautiful Basque Country. Will definitely use Bike Basque again - highly recommended."

What travelers are saying

"We booked in February via TripMasters for a trip to Italy in June. Everything was confirmed in February, after our payment. However, in May, right before our trip, we were told that our hotel in Venice had become unavailable. This is from the email sent by TripMasters : "We were just informed that Sant`Antonin Hotel will not be able to honor our reservation that is why our vendor is offering the following alternative properties that is a free upgrade to 4 stars Hotel: 1st Option: Novotel Venezia Mestre Castellana - Upgrade to 4**** Via Alfredo Ceccherini 21, Mestre, VE, 30174, ITA Room type: Family Room, 1 Double Bed with Sofa bed Bedding type: 1 Double Bed and 1 Double Sofa Bed 2nd Option: Hotel Mercure Venezia Marghera - Upgrade to 4**** Via Malamocco 14, Mestre, VE, 30175, ITA Room type: Starndar, Multiple Beds 2 Twin Beds and 1 Double Sofa Bed Note that these rooms are not booked yet. We need your approval. Please let us know if you accept, or if you need further information do not hesitate to contact us." Neither hotel has the traditional style we were looking for, so we declined and scrambled to find among the much more limited inventory than when we booked our trip in February an acceptable alternative. It's only until we finished our trip and got to know the area better did we realize how far away the two alternative options TripMasters are from Venice (>1 hour each way to Venice via public transportation) and how much cheaper they are compared with our original choice (right in the center of Venice and has stellar reviews). We just felt lucky that we didn't take the bait and fell into their trap. Otherwise, our trip would have been ruined. It's quite blatant when they had the gut to mention this in their email: "a free upgrade to 4 stars Hotel" without disclosing the much different location of the two alternatives. We dislike being treated so dishonestly and will never use them again."

What travelers are saying

"We booked in February via TripMasters for a trip to Italy in June. Everything was confirmed in February, after our payment. However, in May, right before our trip, we were told that our hotel in Venice had become unavailable. This is from the email sent by TripMasters : "We were just informed that Sant`Antonin Hotel will not be able to honor our reservation that is why our vendor is offering the following alternative properties that is a free upgrade to 4 stars Hotel: 1st Option: Novotel Venezia Mestre Castellana - Upgrade to 4**** Via Alfredo Ceccherini 21, Mestre, VE, 30174, ITA Room type: Family Room, 1 Double Bed with Sofa bed Bedding type: 1 Double Bed and 1 Double Sofa Bed 2nd Option: Hotel Mercure Venezia Marghera - Upgrade to 4**** Via Malamocco 14, Mestre, VE, 30175, ITA Room type: Starndar, Multiple Beds 2 Twin Beds and 1 Double Sofa Bed Note that these rooms are not booked yet. We need your approval. Please let us know if you accept, or if you need further information do not hesitate to contact us." Neither hotel has the traditional style we were looking for, so we declined and scrambled to find among the much more limited inventory than when we booked our trip in February an acceptable alternative. It's only until we finished our trip and got to know the area better did we realize how far away the two alternative options TripMasters are from Venice (>1 hour each way to Venice via public transportation) and how much cheaper they are compared with our original choice (right in the center of Venice and has stellar reviews). We just felt lucky that we didn't take the bait and fell into their trap. Otherwise, our trip would have been ruined. It's quite blatant when they had the gut to mention this in their email: "a free upgrade to 4 stars Hotel" without disclosing the much different location of the two alternatives. We dislike being treated so dishonestly and will never use them again."

What travelers are saying

"We booked in February via TripMasters for a trip to Italy in June. Everything was confirmed in February, after our payment. However, in May, right before our trip, we were told that our hotel in Venice had become unavailable. This is from the email sent by TripMasters : "We were just informed that Sant`Antonin Hotel will not be able to honor our reservation that is why our vendor is offering the following alternative properties that is a free upgrade to 4 stars Hotel: 1st Option: Novotel Venezia Mestre Castellana - Upgrade to 4**** Via Alfredo Ceccherini 21, Mestre, VE, 30174, ITA Room type: Family Room, 1 Double Bed with Sofa bed Bedding type: 1 Double Bed and 1 Double Sofa Bed 2nd Option: Hotel Mercure Venezia Marghera - Upgrade to 4**** Via Malamocco 14, Mestre, VE, 30175, ITA Room type: Starndar, Multiple Beds 2 Twin Beds and 1 Double Sofa Bed Note that these rooms are not booked yet. We need your approval. Please let us know if you accept, or if you need further information do not hesitate to contact us." Neither hotel has the traditional style we were looking for, so we declined and scrambled to find among the much more limited inventory than when we booked our trip in February an acceptable alternative. It's only until we finished our trip and got to know the area better did we realize how far away the two alternative options TripMasters are from Venice (>1 hour each way to Venice via public transportation) and how much cheaper they are compared with our original choice (right in the center of Venice and has stellar reviews). We just felt lucky that we didn't take the bait and fell into their trap. Otherwise, our trip would have been ruined. It's quite blatant when they had the gut to mention this in their email: "a free upgrade to 4 stars Hotel" without disclosing the much different location of the two alternatives. We dislike being treated so dishonestly and will never use them again."