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What travelers are saying

"My husband and I recently booked a holiday via Planet Rail and what a good call that turned out to be. We gave Guy and the team little time to arrange the holiday as it was a fairly last minute decision by us to travel. Planet Rail found the right balance between being very helpful and friendly but also remaining professional. The customer service offered is personal and you definitely feel that it’s important to Planet Rail that they get your holiday right - and for us they most certainly did. Our holiday exceeded our expectations, and I don’t mind admitting that I am not always easy to please. The travel arrangements went without a hitch; the hotels we stayed in were spot on. Locations - breathtakingly beautiful - attention to detail was second to none. It can sometimes be unwise to recommend something as one persons delight is another’s displeasure - but in this instance I fail to see how anyone would not be impressed by the service offered by Planet Rail - I would book with them again in a heartbeat."

What travelers are saying

"My husband and I recently booked a holiday via Planet Rail and what a good call that turned out to be. We gave Guy and the team little time to arrange the holiday as it was a fairly last minute decision by us to travel. Planet Rail found the right balance between being very helpful and friendly but also remaining professional. The customer service offered is personal and you definitely feel that it’s important to Planet Rail that they get your holiday right - and for us they most certainly did. Our holiday exceeded our expectations, and I don’t mind admitting that I am not always easy to please. The travel arrangements went without a hitch; the hotels we stayed in were spot on. Locations - breathtakingly beautiful - attention to detail was second to none. It can sometimes be unwise to recommend something as one persons delight is another’s displeasure - but in this instance I fail to see how anyone would not be impressed by the service offered by Planet Rail - I would book with them again in a heartbeat."

What travelers are saying

"My husband and I recently booked a holiday via Planet Rail and what a good call that turned out to be. We gave Guy and the team little time to arrange the holiday as it was a fairly last minute decision by us to travel. Planet Rail found the right balance between being very helpful and friendly but also remaining professional. The customer service offered is personal and you definitely feel that it’s important to Planet Rail that they get your holiday right - and for us they most certainly did. Our holiday exceeded our expectations, and I don’t mind admitting that I am not always easy to please. The travel arrangements went without a hitch; the hotels we stayed in were spot on. Locations - breathtakingly beautiful - attention to detail was second to none. It can sometimes be unwise to recommend something as one persons delight is another’s displeasure - but in this instance I fail to see how anyone would not be impressed by the service offered by Planet Rail - I would book with them again in a heartbeat."

What travelers are saying

"We used CIE for an amazing tour of Ireland. The food and the locals were amazing. Here is my issue: we were told that another CIE tour from Scotland would be joining us in Dublin. The majority of those travelers had some type of respiratory virus and joined our tour. Tour director knew they were sick as she pointed out pharmacies at every tour stop. Every scheduled breakfast, lunch or dinner was restricted to certain tables since we had limited reserved seating and that virus spread like wildfire among the original Dublin travelers. My understanding is that CIE has a policy that “sick” passengers are not permitted on the tour. My wife got the “sickness” and I got COVID. Ruined such an amazing place. I placed a customer service ticket with CIE on 21 May 2014 and have heard nothing back. I will probably see Bigfoot before a response."

What travelers are saying

"We used CIE for an amazing tour of Ireland. The food and the locals were amazing. Here is my issue: we were told that another CIE tour from Scotland would be joining us in Dublin. The majority of those travelers had some type of respiratory virus and joined our tour. Tour director knew they were sick as she pointed out pharmacies at every tour stop. Every scheduled breakfast, lunch or dinner was restricted to certain tables since we had limited reserved seating and that virus spread like wildfire among the original Dublin travelers. My understanding is that CIE has a policy that “sick” passengers are not permitted on the tour. My wife got the “sickness” and I got COVID. Ruined such an amazing place. I placed a customer service ticket with CIE on 21 May 2014 and have heard nothing back. I will probably see Bigfoot before a response."

What travelers are saying

"We purchased two backpacks from Rick Steves Europe. One of them arrived damaged and unusable. Their website says that you must contact them if you receive damaged merchandise. I have attempted to email them through their website and I have left 3 voicemails (nobody answers the phone, ever!) and nobody has contacted me back. At this point, it seems like I've been ripped off. Buyer beware. Extremely disappointed."

What travelers are saying

"We have travelled with this Company on numerous holidays and never had a complaint. The hotels we have stayed at have been clean, comfortable and staff friendly and efficient. Tour guides are good and very informative about places visited and the history of these places, Got back today from visiting Ireland and the Giants Causeway and again the holiday was excellent, the Station Hotel in Letterkenny was clean, comfortable with friendly staff and Brian Dodd certainly made sure we had a good holiday. Thank you to all concerned."

What travelers are saying

"All was awesome"