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What travelers are saying

"I would steer clear of Backroads until Covid is over. We were on the Costa Rica tour when a fellow traveler tested positive. The guides refused to require that all travelers and staff wear masks or be tested. They kept repeating that they were following CDC guidelines, but this was not the case. CDC guidelines state that after an exposure, one should wear a tight fitting mask for 10 days when interacting with anyone and should be tested starting 5 days after exposure. Our group of six was appalled by their policy and left the tour returning to the US. Also be aware that their biking equipment was very substandard. We were riding in the rain with bikes that were difficult to stop on steep slopes, as they were not equipped with disc brakes. They also were not equipped with mirrors or lights. The front derailleurs were also very poorly adjusted as most of the riders threw their chains during the ride. Meals and the hotel were very good. https://www.cdc.gov/coronavirus/2019-ncov/your-health/quarantine-isolation.html Two calls to Backroads have not been returned."