Ecuador Volcanoes Adventure 5D/4N

The cancellation policies of this trip when booked through Travelstride are determined by the stated policies of Bamba, the tour operator.

Any cancellation by a Client must be made in writing and be acknowledged by Travelstride in writing. The date on which the request to cancel is received by Travelstride will determine the cancellation fees applicable.

Cancellation for Bamba.

The cancellation fees are expressed hereafter as a percentage of the total tour price, excluding insurance. Cancellation fees for all Bamba products may vary without prior notice.

General cancelations by trip category (for Machu Picchu tours/treks see separate section below)

Cancellation by Client – Travel Passes:

• Cancellation before requesting any transfer/activity - Full Refund
• Cancellation after requesting any transfer/activity - No Refund

Cancellation by Client – Day Trips (except Machu Picchu)

• 7+ days prior to trip departure - Full Refund
• Between 3 and 6 days prior to trip departure - Charged 50% of total booking price
• Between 0 and 2 days prior to trip departure - No Refund

Cancellation by Client – Independent, Self-Guided Trips & Tailor-Made Trips*:

• 60+ days prior to trip departure - Charged 30% of total booking price
• Between 30 and 59 days prior to trip departure - Charged 50% of total booking price
• Between 0 and 29 days prior to trip departure - No Refund

*Except Welcome Packages, Voluntour Trips, Air-Expeditions

Cancellation by Client – Welcome Packages, Private Tours & General Adventure Trips**:

• 90+ days prior to trip departure - Full Refund
• Between 30 and 89 days prior to trip departure - Charged 50% of total booking price
• Between 0 and 29 days prior to trip departure - No Refund

**Except Galapagos Trips, Brazil Carnival Tours, Machu Picchu Tours/Treks

Cancellation by Client – bamba Authentic Adventures:

• 60+ days prior to trip departure - Charged 20% of total booking price
• Between 30 and 59 days prior to trip departure - Charged 50% of total booking price
• Between 0 and 29 days prior to trip departure - No Refund

Cancellation by Client – Galapagos Trips & Voluntour Trips:

• 30+ days prior to trip departure - Charged 50% of total booking price
• Between 0 and 29 days prior to trip departure - No Refund

Cancellation by Client – Air-Expeditions:

• 365+ days prior to trip departure - Charged 50% of total booking price
• Between 90 and 364 days prior to trip departure - Charged 70% of total booking price
• Between 0 and 89 days prior to trip departure - No Refund

Cancellation by Client – Brazil Carnival Tours:

• 120+ days prior to trip departure - Charged 25% of total booking price
• Between 61 and 119 days prior to trip departure - Charged 50% of total booking price
• Between 0 and 60 days prior to trip departure - No Refund

Specific Cancellations & Changes For Machy Picchu Tours/Treks
Inca Trail Treks to Machu Picchu

Cancellation by Client

• 30+ days prior to trek departure - Charged 50% of total booking price
• Between 0 and 29 days prior to trek departure - No Refund

Date Change (subject to availability of permits)

• 30+ days prior to trek departure - Charged $180 USD
• Between 7 and 29 days prior to trek departure - Charged $200 USD
• Between 0 and 6 days - Date changes cannot be made

Switch to Another Machu Picchu Trek

• 30+ days prior to trek departure - Charged or compensated price difference PLUS a fee of $180 USD
• Between 7 and 29 days prior to trek departure - Charged or compensated price difference PLUS a fee of $200 USD
• Between 0 and 6 days prior to trek departure - No switch possible (20% discount on booking another trek)

Other Treks to Machu Picchu (Salkantay, Lares, Inca Jungle, Inca Quarry, Sacred Valley, Choquequirao)

Cancellation by Client

• 30+ days prior to trek departure - Full Refund
• Between 7 and 29 days prior to trek departure - Charged 50% of total booking price
• Between 0 and 6 days prior to trek departure - No Refund

Date Change

• 30+ days prior to trek departure - No Fees
• Between 3 and 29 days prior to trek departure - Charged $70 USD
• Between 0 and 2 days - Date changes cannot be made (20% discount on booking another trek)

Switch to Another Machu Picchu Trek

• 30+ days prior to trek departure - No Fees
• Between 3 and 29 days prior to trek departure - Charged or compensated price difference PLUS a fee of $50 USD
• Between 0 and 2 days prior to trek departure - No switch possible (20% discount on booking another trek)

Machu Picchu by Train Tours

Cancellation by Client

• 30+ days prior to trip departure - Full Refund
• Between 3 and 29 days prior to trip departure - Charged 80% of total booking price
• Between 0 and 2 days - No Refund

Date Change

• 30+ days prior to trip departure - No Fees
• Between 3 and 29 days prior to trip departure - Charged $75 USD
• Between 0 and 2 days - Date changes cannot be made

For more additional details, see the booking conditions of Bamba at the following web address: https://bambatravel.com/terms-conditions/5c78342ec23e0e17d1092e9f.