Luxury Tour of the Basque Country

1.Cancellation by the client:

If the client cancels their cycling holiday with Bike Basque for any reason then any refund of monies will be paid as follows: 70% of the total booking price paid will be reimbursed if the holiday is cancelled 12 weeks or more before the first day of the holiday. 40% of the total booking price paid will be reimbursed if the holiday is cancelled between 4 and 12 weeks before the first day of the holiday. 20% of the total booking price paid will be reimbursed if the holiday is cancelled between 4 weeks and the first day of the holiday. If a client cancels his/her booking but wishes to simply move the date of their holiday then “Bike Basque” will try to find him/her a replacement cycling holiday in the same calendar year but cannot guarantee this. If both parties cannot agree on a mutually convenient date then normal cancellation fees will apply as per the above scale

2. Cancellation by Bike Basque:

If for any reason Bike Basque must cancel a holiday, Bike Basque will try to find the client an identical holiday at another time and date in the same calendar year. If we cannot find a new date that is convenient to the client, then Bike Basque will reimburse the client 100% of the booking price.