4 Days Santa Marta, Tayrona and Minca, Taironaka, or Tayku Indigenous Village

Cancellation, Non-Arrival (No-show), and Refund Policy:

• All cancellations must be made in writing to info@bnbcolombia.com and will not be accepted via telephone. In case of a cancellation or change to plans already booked, we advise clients to contact us immediately for a solution, however, cancellation fees may apply.

Day Tours & Private Transfers:

• If you wish to change or cancel your reservation for any reason 48 hours or more prior to the start of your tour or transportation you will receive a full refund, which will be provided within 7 working days.
• If you wish to change or cancel your reservation for any reason less than 48 hours prior to the start of your tour or transportation you will lose the complete value of your tour and/or transportation.
• “No Shows” will lose the complete value of your tour and/or transportation.

Private Package Tours:

• All deposits are 100% non-refundable (Lifetime credit available).
• “No Shows” will lose the complete value of the tour(s).
• Free date changes for any reason 31 days or more prior to the start of your Private Package Tour. Except for any non-refundable expenses incurred by BnB Colombia Tours, such as flights and accommodation.
• If you cancel your reservation for any reason 31 days or more prior to your scheduled Private Package Tour start date, you can be reimbursed the full cost of your Private Package Tour minus the non-refundable deposit of 25% (30% deposit if flights are included) of the Private Package Tour cost + the costs of any non-refundable expenses incurred by BnB Colombia Tours, such as flights and accommodation. After any non-refundable expenses are removed, the deposit shall be held as a Lifetime Credit for you!
• If you wish to change your reservation for any reason less than 31 days prior to the start of your Private Package Tour, a 50% re-booking/cancelation fee will be assessed and required to confirm any changes + the costs of any non-refundable expenses incurred by BnB Colombia Tours, such as flights and accommodation.
• If you wish to cancel your reservation for any reason less than 31 days prior to the start of your Private Package Tour, you will lose the complete value of your Private Package Tour minus the non-refundable deposit of 25% (30% deposit if flights are included) of the Private Package Tour cost + the costs of any non-refundable expenses incurred by BnB Colombia Tours, such as flights and accommodation.
• After any non-refundable expenses are removed, the deposit shall be held as a Lifetime Credit for you!

Group Package Tours (Shared Package Tours):

• All deposits are 100% non-refundable (Lifetime credit available).
• “No Shows” will lose the complete value of the tour(s).
• Free date changes for any reason 90 days or more prior to the start of your Group Package Tour. Except for any non-refundable expenses incurred by BnB Colombia Tours, such as flights and accommodation.
• If you cancel your reservation for any reason 90 days or more prior to your scheduled Group Package Tour start date, you can be reimbursed the full cost of your Group Package Tour minus the non-refundable deposit of 30% of the Group Package Tours cost + the costs of any non-refundable expenses incurred by BnB Colombia Tours, such as flights and accommodation. After any non-refundable expenses are removed, the deposit shall be held as a Lifetime Credit for you!
• If you wish to change your reservation for any reason less than 90 days prior to the start of your Group Package Tour, a 50% re-booking/cancelation fee will be assessed and required to confirm any changes + the costs of any non-refundable expenses incurred by BnB Colombia Tours, such as flights and accommodation.
• If you wish to cancel your reservation for any reason less than 90 days prior to the start of your Group Package Tour, you will lose the complete value of your Group Package Tour minus the non-refundable deposit of 30% of the Group Package Tour cost + the costs of any non-refundable expenses incurred by BnB Colombia Tours, such as flights and accommodation.
• After any non-refundable expenses are removed, the deposit shall be held as a Lifetime Credit for you!

Additional Terms and Conditions may be found at this link: https://bnbcolombia.com/terms-and-conditions/