Serengeti Wildlife Experience

These conditions are applicable to Discovery & Wildlife, Cycling, Walking and Family Trips. These conditions were updated November 2022. Booked a Polar trip? Please refer to our Polar booking conditions. To make it easy to know the detail of our flexibility, we’ve put it in a grid (these terms apply to all trips apart from our Polar Voyages.) Standard cancellations or changes within 69 days of travel If you’re getting closer to your trip, cancellation charges will apply as follows: For trips confirmed by 31st December 2022: 59-42 days before trip start date – 30%, or loss of deposit if higher 41-28 days before trip start date – 60% 27-14 days before trip start date – 90% Less than 14 days before trip start date – 100% For trips confirmed from 1st January 2023: 69 -42 days before trip start date – 30%, or loss of deposit if higher 41-28 days before trip start date – 60% 27-14 days before trip start date – 90% Less than 14 days before trip start date – 100%

Tanzania: A single visa is required by UK, New Zealand, Australian, US & Canadian citizens. Single entry visas only can be arranged on arrival, but due to queues at immigration we recommend for the visa to be arranged in advance. An E-visa for Tanzania can be obtained prior to departure via the e-visa website: http://www.immigration.go.tz. Click on the e-Services tab and then select Online Visa Application, please ensure you read the Visa Application Guidelines before applying for your e-visa. Please refer to the Explore visa letter you will receive for information required to complete your e-visa application. You will need to print a copy of your e-visa approval letter and present this with your passport and final documents at your entry point into the country. The approval letter takes approximately 10 days to approve if there are no queries on the application. We therefore advise for you to apply at least 15 workings days prior to travelling. Please ensure you have enough validity left on the visa through to the end of the tour before you travel. The Tanzanian High Commission in London no longer processes or issues visas. American nationals are required to apply for a multiple entry e-visa for all tourism visits to Tanzania; the ordinary single entry e-visa is unavailable for Americans to apply to. Passports must have a minimum validity of 6 months and at least 1 blank/unused page at time of travel. Plastic Bag Ban: With effect from 01 June 2019, it is illegal to use, manufacture and/or import plastic bags into Tanzania and Zanzibar. Any person found with plastic bags of any type including shopping bags on arrival into the country can receive a heavy fine. Small plastic bags used for hand luggage toiletries are permitted but must be in a reusable condition and not disposed of in the country. Please ensure you do not have any non-permitted types of plastic bag in your hand luggage or luggage. Any plastic bags obtained whilst travelling are disposed of before arriving into Tanzania or are surrendered at the designated desk available at all entry points into the country.