6 Days - Kenyan Safari

If you or any member of your party wishes to cancel your holiday, you should notify us or the travel agent with whom you made the booking, in writing. If you cancel the holiday, then we will charge the cancellation fees as set out in the table below. Star Tours shall remain within its rights to forfeit the non-refundable deposit amount paid to confirm the booking to recover the scale of cancellation charges set by our suppliers.

Cancellation policy apply if a) tour participant cannot adhere to the tour payment schedule set out on the left, b) in the event that visas for any countries are not granted or c) In the event that any tour participant is unable to travel for any reason whatsoever, including medical grounds.

Notice given for Cancellation

If More than 42 Days, then Cancellation Fee is 25% of total holiday cost

If 41-28 Days, then Cancellation Fee is 25% of total holiday cost

If 27-14 Days, then Cancellation Fee is 50% of total holiday cost

If 13-7 Days, then Cancellation Fee is 75% of total holiday cost

If 6 Days or less, then Cancellation Fee is 100% of total holiday cost

The cancellation charges shown represent a percentage of the total holiday price, excluding insurance premium or any additional charges as these charges may need to be paid in full (e.g. visa charges, courier, postal).

Note: If the reason for your cancellation is covered under the terms of your insurance policy, you may be able to reclaim these charges through your insurers.

Due to increased security measures, all airlines now require first and last names on the airline tickets. This must be the same name that appears on your passport, which must be the same name given when making your booking with us. It is your responsibility to ensure this information is correct on your invoice and other documentation. Any changes will lead to an administrative charge (of which you will be notified at the time).

Should you wish to cancel a holiday and re-book this will be subject to the cancellation terms within these booking conditions. If the alternative booking requires a greater deposit than has already been paid then the balance between what is required as a deposit and any deposits already paid becomes due.