Thailand Experience

The cancellation policies of this trip when booked through Travelstride are determined by the stated policies of the tour operator - TruTravels.

If you or any other member of your party decides to cancel a confirmed booking you must notify Travelstride in writing. Your notice of cancellation will only take effect when it is received in writing by Travelstride and will be effective from the date on which we receive it .

Since we incur costs in canceling your arrangements, you will have to pay the cancellation charges as follows:

• If cancellation notification is received more than 60 days prior to departure, the charge is Loss of Deposit
• If cancellation notification is received 60 or fewer days prior to departure, the charge is 100% of the Trip Cost

Multi country bookings may be subject to separate cancellation terms.

Please note that insurance premiums and amendments charges are not refundable in any circumstances.

Once you have put down a deposit for a tour, you are unable to cancel and re book within a promotional period and we reserve the right to amend the pricing on any new booking you make within that time. If you cancel a tour and book the same tour under a promotional code, we reserve the right to decline the booking.

Important Note: Certain arrangements may not be amended after they have been confirmed and any alteration or cancellation could incur a cancellation charge of up to 100% of that part of the arrangements in addition to the charge above.

If the reason for your cancellation is covered under the terms of your insurance policy, you may be able to reclaim these charges.

Where possible, we will deduct the cancellation charge(s) from any monies you have already paid to us.

For more additional details, see the booking conditions of TruTravels at the following web address: https://www.trutravels.com/essentials/terms-conditions.