Excellent
473
Great
27
Average
33
Disappointing
34
Terrible
226
Value
3.6
Guide
3.6
Activities
3.6
Lodging
3.6
Transport
3.6
Meals
3.6
Gate 1 Travel Reviews & Ratings
Gate 1 Travel editorial reviewView profile 3.6/5 Great 67% 796 reviews
Gate 1 Travel Tour & Trip Ratings
3.6/5 Great
796 Reviews
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Gate 1 Travel Reviews
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Beware! Gate 1 left me alone in Budapest airport without a pre-paid scheduled pick up due to their phone agent mistake. No sympathy at all to me!
I bought a 9 day Central Europe tour with Gate 1 travel last month. They sold me plane tickets via Amsterdam to Budapest despite my warning to them that Amsterdam ai...
A changed in their itinerary due to…
A changed in their itinerary due to aiport closure made us traveled by bus for over 9 hours.
Gate one did not plan for bad weather…
Gate one did not plan for bad weather even after knowing three days in advance. We were stuck in an old hotel - worst ever - in Hofn. Gate one was protecting the...
An Excellent First Outing with Gate 1!
I am surprised to find so many negative reviews here for this company, as we recently went on our first Gate 1 trip and we were the only ones who weren't repeat cust...
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Gate 1 Travel Reviews
I'm taking the 10 Day Classic Portugal…
I'm taking the 10 Day Classic Portugal trip in October. After 2 phone calls and an email, I can't get a response to when an optional trip is scheduled for. This ha...
Riverboat Cruise, Yes! Flight reservations, No.
We took a riverboat cruise on the Monarch Empress in July 2022. We traveled from Budapest to Prague on the Danube river. The crew on the boat was superb, we had an i...
I traveled with Gate 1 before but they…
I traveled with Gate 1 before but they have become horrible. DO NOT MAKE RESERVATION WITH THEM, THEY ARE SCAM. I have made reservation for Colombia, the website says...
Hotels people steal stuff from Galapagos trip…
I just came back from Galapagos trip Ecuador. I found out the hotels involved not honest they took my blue tooth earbud and my brother family lost some stuff too I c...
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Gate 1 Travel Reviews
Service needs improvement
Their service is degrading. Lately they offer you a 7 days tour, but in reality is 6 because day #7 is the flight back, at midnight or 1am. This happened on our last...
Loved Discovery Galapagos Tour
Experienced my first trip with Gate1 in April 2022. We traveled to the Galapagos, Ecuador & the Amazon (Discovery Tour). I have to say it was excellent & tou...
I did speak with Gate 1 representative…
I did speak with Gate 1 representative and all of my issues have been resolved. Therefore, I am pleased to update my rating from 1 to 4 star due to the excellent ser...
Gate 1 Travel Reviews
Updated review due to superior customer service
** I did speak with Gate 1 representative and all of my issues have been resolved. Therefore, I am pleased to update my rating from 3 to 5 star due to the excellent...
Concerned about my Fall 2022 trip
I, too, have had excellent travel experiences with Gate1 several times over the years. HOWEVER, I am due to travel in October, and am having no success contacting th...
I have traveled with Gate 1 Travel to…
I have traveled with Gate 1 Travel to the Italy, Spain, Germany, Hungary, Portugal, and Most recently, Greece. Every single trip was a five star experience! The tour...
Worst service, call system, and hours/days on hold/callbacks. No one knows what they're doing.
If I could, I would give this company a negative 10 and I haven't even left yet. I signed up to go to Portugal/Spain in October. I won't go into detail about the dat...
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