Excellent
473
Great
27
Average
33
Disappointing
34
Terrible
226
Value
3.6
Guide
3.6
Activities
3.6
Lodging
3.6
Transport
3.6
Meals
3.6
Gate 1 Travel Reviews & Ratings
Gate 1 Travel editorial reviewView profile 3.6/5 Great 67% 796 reviews
Gate 1 Travel Tour & Trip Ratings
3.6/5 Great
796 Reviews
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Gate 1 Travel Reviews
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Unsure....
I don't have a star rating for Gate1 Travel yet. They came highly recommended by family and we were very happy to book based on itinerary and price (Res #1975670). W...
We are booked on a tour for Norway in…
We are booked on a tour for Norway in February. I was trying to prepare for it. Tried to call gate1 several times, one time they said someone would call back in 3 h...
Very dissatisfied with Gate 1 decision…
Very dissatisfied with Gate 1 decision to not issue a credit for a booking we had to cancel due to health issue. $2500 gone, no discussion just gone. I would expec...
Just A Disappointing Experience with Gate 1, But the Canadians Were Great!!I think the experience you have with…
I think the experience you have with Gate 1 Travel depends on what type of tour you are taking. We did a "Small Group Discovery" Tour three years ago and it was ver...
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Gate 1 Travel Reviews
Very bad customer service
Gate1Travel organizes good and affordable trips. Customer service is very nice and easy to reach, when you are buying your tour. Everything goes well until you have ...
No Help!
I have taken several trips with Gate 1 in the past and have always been satisfied with its service. In March 2020 my trip to Turkey was cancelled by Gate 1 due to t...
Very Frustrating finally spoke with…
Very Frustrating finally spoke with Gate 1 Supervisor and zero solution as of yet. Trip to India and Nepal with all the bells and whistles! Can’t use the cancel for ...
My wife and I have traveled on several…
My wife and I have traveled on several Gate1 tours throughout the years. Gate1 has provided accurate descriptions of each tour. Their guides have been extremely kno...
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Gate 1 Travel Reviews
We booked out travel for alaska last…
We booked our travel for Alaska last year, when I booked the trip the agent I booked it with did not say a word that you have to be vaccinated to go. If they had we...
Do NOT book with Gate 1!!!
Gate 1 is the absolute and literal worst. I had to cancel my trip because JetBlue cancelled our flight and at first the ONLY resolutions were to pay $500 per person...
National parks Tour
We just finish our tour of the National Parks with Gate one. The tour itself was good, the hotel in Yellowstone (Grant Inn) was very poor. We knew there was no Wi-...
Still waiting for refund for cancelled trip
Unfortunately, developed medical condition a few weeks prior to tour with friends. Still waiting for Vicki an alleged customer relations person to respond to my call...
Gate 1 Travel Reviews
We will never buy a package with Gate 1…
Update: Gate 1 has now refunded most of our money. They are ...
Booked via phone (and had a super experience)
My parents have been on previous Gate 1 trips and really enjoyed their experience — so, for their Christmas present this year, my husband and I will be taking them o...
Worst customer service
Worst customer service. I had booked a trip to Greece. I called them about my plane itinerary. No answer after being on hold for hours together. I emailed them, bu...
Grand theft under their watch
In reference to my previous review regarding the grand theft that happened under their watch because of their failure to keep our property safe, they have further fa...
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